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zizilemon

macrumors newbie
Original poster
Oct 7, 2023
3
0
my mac has been crashing everytime I start it up (about two minutes after logging on) I had an error pop up that said hash mismatch so I came to disk utility and it gave me the error that is in the images that I'll attach

tried to clean install and at 2 minutes left it gives me an error, and the same happens when I try a software update
 

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zizilemon

macrumors newbie
Original poster
Oct 7, 2023
3
0
here's is what i get on the report from the crash
if anyone could help i'd appreciate it
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: WindowServer [421]
Path: /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
Identifier: WindowServer
Version: ???
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 88
Date/Time: 2023-10-05 14:36:12.3769 +0100
OS Version: macOS 12.5.1 (21G83)
Report Version: 12
Anonymous UUID: 3DCD3620-416A-47F4-1724-A87B1486EF07
Time Awake Since Boot: 150 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_MEMORY_ERROR at 0x0000000104e86000
Exception Codes: 0x000000000000000a, 0x0000000104e86000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 10 Bus error: 10
Terminating Process: exc handler [421]
VM Region Info: 0x104e86000 is in 0x104886000-0x104fba000; bytes after start: 6291456 bytes before end: 1261567
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
VM_ALLOCATE 104883000-104886000 [ 12K] rw-/rwx SM=PRV
---> __TEXT 104886000-104fba000 [ 7376K] r-x/rwx SM=COW ...s/CursorAsset
__DATA_CONST 104fba000-104fbe000 [ 16K] rw-/rw- SM=COW ...s/CursorAsset
Kernel Triage:
VM - Page has restart bit set
VM - Filesystem pagein returned an error in vnode_pagein
VM - Page has error bit set
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x7ff8179ed189 _platform_memmove$VARIANT$Haswell + 41
1 SkyLight 0x7ff81cb50a65 CGXCursorAddCursorBitmap + 179
2 SkyLight 0x7ff81cab54d8 CGXUpdateHardwareColorCursors + 251
3 SkyLight 0x7ff81cc3ec0a CGXSessionEventUpdate + 616
4 SkyLight 0x7ff81cad2b23 (anonymous namespace)::ServerNotifier::invoke_callbacks(unsigned int, void*, unsigned long) const + 369
5 SkyLight 0x7ff81cad2075 WSPostLocalNotification + 44
6 SkyLight 0x7ff81caea4a5 invocation function for block in CGSessionSendCreationNotification(CGXSession*) + 35
7 SkyLight 0x7ff81cae8d9f createSessionWithOwner(__CFDictionary const*, CGXCredentials, void*, unsigned long, bool, unsigned int, unsigned int*) + 802
8 SkyLight 0x7ff81cb88caa WSInitialize + 3225
9 SkyLight 0x7ff81cc6c95a SLXServer + 1679
10 WindowServer 0x1046f63a8 0x1046f3000 + 13224
11 dyld 0x10d58752e start + 462
Thread 1:: com.apple.coreanimation.render-server
0 libsystem_kernel.dylib 0x7ff81799d97a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x7ff81799dce8 mach_msg + 56
2 QuartzCore 0x7ff81eb95d27 CA::Render::Server::server_thread(void*) + 534
3 QuartzCore 0x7ff81eb95afe thread_fun(void*) + 25
4 libsystem_pthread.dylib 0x7ff8179da4e1 _pthread_start + 125
5 libsystem_pthread.dylib 0x7ff8179d5f6b thread_start + 15
Thread 2:
0 libsystem_pthread.dylib 0x7ff8179d5f48 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x7ff8179d5f48 start_wqthread + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007f93cf000048 rbx: 0x00007f93cf000000 rcx: 0x0000000000134000 rdx: 0x0000000000697800
rdi: 0x00007f93cf563848 rsi: 0x0000000104e86000 rbp: 0x00007ff7bb80bb40 rsp: 0x00007ff7bb80bb40
r8: 0x011d800000000001 r9: 0x0000000000000003 r10: 0x0000000000000003 r11: 0x00007f92ca6dd848
r12: 0x00007f93cd717c10 r13: 0x00000000000000f0 r14: 0x00007f93cf000048 r15: 0x0000000000697800
rip: 0x00007ff8179ed189 rfl: 0x0000000000010206 cr2: 0x0000000104e86000
Logical CPU: 0
Error Code: 0x00000004 (no mapping for user data read)
Trap Number: 14
Thread 0 instruction stream:
c1 48 83 c1 10 3d ff ff-00 00 74 db f7 d0 0f bc .H...=....t.....
c0 48 01 c1 48 0f b6 44-0f f0 4c 0f b6 44 0e f0 .H..H..D..L..D..
4c 29 c0 5d c3 90 90 90-90 90 90 90 90 90 90 90 L).]............
90 90 90 90 90 90 90 55-48 89 e5 49 89 fb 49 29 .......UH..I..I)
f3 48 89 f8 49 39 d3 72-1b 48 83 fa 60 76 2f 48 .H..I9.r.H..`v/H
81 fa 00 40 00 00 0f 82-cb 00 00 00 48 89 d1 fc ...@........H...
[f3]a4 5d c3 48 39 fe 74-f9 48 01 d6 48 01 d7 48 ..].H9.t.H..H..H <==
83 fa 60 0f 82 8c 01 00-00 e9 a9 01 00 00 48 83 ..`...........H.
fa 10 76 56 c5 f8 10 4c-16 f0 48 83 ea 20 76 2a ..vV...L..H.. v*
c5 fc 10 06 c5 fc 11 07-48 83 c6 20 48 83 c7 20 ........H.. H..
48 83 ea 20 72 14 c5 fc-10 06 c5 fc 11 07 48 83 H.. r.........H.
c6 20 48 83 c7 20 48 83-ea 20 48 83 c2 10 7e 0c . H.. H.. H...~.
Binary Images:
0x7ff8179ec000 - 0x7ff8179f5fff libsystem_platform.dylib (*) <bd2bd848-f9c9-35ff-9795-32d31977523d> /usr/lib/system/libsystem_platform.dylib
0x7ff81c9a5000 - 0x7ff81cd43fff com.apple.SkyLight (1.600.0) <01618d26-b265-396b-bbea-d730ba46d7ff> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/SkyLight
0x1046f3000 - 0x1046f6fff WindowServer (*) <673aa9c7-da6e-3bd5-8984-fbe034659c16> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/WindowServer
0x10d582000 - 0x10d5edfff dyld (*) <f71fb3ca-5fcc-3577-9457-b047888a46d1> /usr/lib/dyld
0x7ff81799c000 - 0x7ff8179d3fff libsystem_kernel.dylib (*) <792406fe-2224-3c14-ba9f-f076fd7839d2> /usr/lib/system/libsystem_kernel.dylib
0x7ff81eb4e000 - 0x7ff81ee60fff com.apple.QuartzCore (1.11) <e3b63002-28fd-32aa-adf5-ce5691c3a954> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7ff8179d4000 - 0x7ff8179dffff libsystem_pthread.dylib (*) <f32b6d06-b156-3da0-b086-a31cf011362b> /usr/lib/system/libsystem_pthread.dylib
0x104886000 - 0x104fb9fff CursorAsset (*) <2706f658-4a64-3793-8196-6b8ad2d442aa> /System/Library/PrivateFrameworks/SkyLight.framework/Versions/A/Resources/CursorAsset
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=794.3M resident=0K(0%) swapped_out_or_unallocated=794.3M(100%)
Writable regions: Total=71.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=71.9M(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Activity Tracing 256K 1
Dispatch continuations 32.0M 1
Kernel Alloc Once 8K 1
MALLOC 29.6M 25
MALLOC guard page 32K 8
ObjC additional data 15K 1
STACK GUARD 56.0M 4
Stack 10.0M 4
VM_ALLOCATE 20K 3
__CGSERVER 16K 1
__DATA 11.0M 193
__DATA_CONST 8187K 131
__DATA_DIRTY 294K 76
__FONT_DATA 4K 1
__LINKEDIT 645.4M 9
__SLSERVER 16K 1
__TEXT 148.9M 211
__UNICODE 592K 1
dyld private memory 1024K 1
mapped file 48K 1
shared memory 12K 2
=========== ======= =======
TOTAL 943.2M 676
-----------
Full Report
-----------
{"app_name":"WindowServer","timestamp":"2023-10-05 14:36:12.00 +0100","app_version":"","slice_uuid":"673aa9c7-da6e-3bd5-8984-fbe034659c16","build_version":"","platform":1,"share_with_app_devs":0,"is_first_party":1,"bug_type":"309","os_version":"macOS 12.5.1 (21G83)","incident_id":"4C4E8D31-4591-4E42-B9F9-498060CF948A","name":"WindowServer"}
{
"uptime" : 150,
"procLaunch" : "2023-10-05 14:36:12.3060 +0100",
"procRole" : "Graphics",
"version" : 2,
"userID" : 88,
"deployVersion" : 210,
"modelCode" : "MacBookPro12,1",
"procStartAbsTime" : 156606402008,
"coalitionID" : 163,
"osVersion" : {
"train" : "macOS 12.5.1",
"build" : "21G83",
"releaseType" : "User"
},
"captureTime" : "2023-10-05 14:36:12.3769 +0100",
"incident" : "4C4E8D31-4591-4E42-B9F9-498060CF948A",
"bug_type" : "309",
"pid" : 421,
"procExitAbsTime" : 156676982170,
"cpuType" : "X86-64",
"procName" : "WindowServer",
"procPath" : "\/System\/Library\/PrivateFrameworks\/SkyLight.framework\/Versions\/A\/Resources\/WindowServer",
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.apple.WindowServer",
"crashReporterKey" : "3DCD3620-416A-47F4-1724-A87B1486EF07",
"sip" : "enabled",
"vmRegionInfo" : "0x104e86000 is in 0x104886000-0x104fba000; bytes after start: 6291456 bytes before end: 1261567\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n VM_ALLOCATE 104883000-104886000 [ 12K] rw-\/rwx SM=PRV \n---> __TEXT 104886000-104fba000 [ 7376K] r-x\/rwx SM=COW ...s\/CursorAsset\n __DATA_CONST 104fba000-104fbe000 [ 16K] rw-\/rw- SM=COW ...s\/CursorAsset",
"isCorpse" : 1,
"exception" : {"codes":"0x000000000000000a, 0x0000000104e86000","rawCodes":[10,4377305088],"type":"EXC_BAD_ACCESS","signal":"SIGBUS","subtype":"KERN_MEMORY_ERROR at 0x0000000104e86000"},
"termination" : {"flags":0,"code":10,"namespace":"SIGNAL","indicator":"Bus error: 10","byProc":"exc handler","byPid":421},
"ktriageinfo" : "VM - Page has restart bit set\nVM - Filesystem pagein returned an error in vnode_pagein\nVM - Page has error bit set\n",
"vmregioninfo" : "0x104e86000 is in 0x104886000-0x104fba000; bytes after start: 6291456 bytes before end: 1261567\n REGION TYPE START - END [ VSIZE] PRT\/MAX SHRMOD REGION DETAIL\n VM_ALLOCATE 104883000-104886000 [ 12K] rw-\/rwx SM=PRV \n---> __TEXT 104886000-104fba000 [ 7376K] r-x\/rwx SM=COW ...s\/CursorAsset\n __DATA_CONST 104fba000-104fbe000 [ 16K] rw-\/rw- SM=COW ...s\/CursorAsset",
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 0,
"threads" : [{"triggered":true,"id":3220,"instructionState":{"instructionStream":{"bytes":[193,72,131,193,16,61,255,255,0,0,116,219,247,208,15,188,192,72,1,193,72,15,182,68,15,240,76,15,182,68,14,240,76,41,192,93,195,144,144,144,144,144,144,144,144,144,144,144,144,144,144,144,144,144,144,85,72,137,229,73,137,251,73,41,243,72,137,248,73,57,211,114,27,72,131,250,96,118,47,72,129,250,0,64,0,0,15,130,203,0,0,0,72,137,209,252,243,164,93,195,72,57,254,116,249,72,1,214,72,1,215,72,131,250,96,15,130,140,1,0,0,233,169,1,0,0,72,131,250,16,118,86,197,248,16,76,22,240,72,131,234,32,118,42,197,252,16,6,197,252,17,7,72,131,198,32,72,131,199,32,72,131,234,32,114,20,197,252,16,6,197,252,17,7,72,131,198,32,72,131,199,32,72,131,234,32,72,131,194,16,126,12],"offset":96}},"threadState":{"r13":{"value":240},"rax":{"value":140272809803848},"rflags":{"value":66054},"cpu":{"value":0},"r14":{"value":140272809803848},"rsi":{"value":4377305088},"r8":{"value":80361105850892289},"cr2":{"value":4377305088},"rdx":{"value":6912000},"r10":{"value":3},"r9":{"value":3},"r15":{"value":6912000},"rbx":{"value":140272809803776},"trap":{"value":14,"description":"(no mapping for user data read)"},"err":{"value":4},"r11":{"value":140268438149192},"rip":{"value":140703524901257,"matchesCrashFrame":1},"rbp":{"value":140701979425600},"rsp":{"value":140701979425600},"r12":{"value":140272783686672},"rcx":{"value":1261568},"flavor":"x86_THREAD_STATE","rdi":{"value":140272815454280}},"queue":"com.apple.main-thread","frames":[{"imageOffset":4489,"symbol":"_platform_memmove$VARIANT$Haswell","symbolLocation":41,"imageIndex":0},{"imageOffset":1751653,"symbol":"CGXCursorAddCursorBitmap","symbolLocation":179,"imageIndex":1},{"imageOffset":1115352,"symbol":"CGXUpdateHardwareColorCursors","symbolLocation":251,"imageIndex":1},{"imageOffset":2726922,"symbol":"CGXSessionEventUpdate","symbolLocation":616,"imageIndex":1},{"imageOffset":1235747,"symbol":"(anonymous namespace)::ServerNotifier::invoke_callbacks(unsigned int, void*, unsigned long) const","symbolLocation":369,"imageIndex":1},{"imageOffset":1233013,"symbol":"WSPostLocalNotification","symbolLocation":44,"imageIndex":1},{"imageOffset":1332389,"symbol":"invocation function for block in CGSessionSendCreationNotification(CGXSession*)","symbolLocation":35,"imageIndex":1},{"imageOffset":1326495,"symbol":"createSessionWithOwner(__CFDictionary const*, CGXCredentials, void*, unsigned long, bool, unsigned int, unsigned int*)","symbolLocation":802,"imageIndex":1},{"imageOffset":1981610,"symbol":"WSInitialize","symbolLocation":3225,"imageIndex":1},{"imageOffset":2914650,"symbol":"SLXServer","symbolLocation":1679,"imageIndex":1},{"imageOffset":13224,"imageIndex":2},{"imageOffset":21806,"symbol":"start","symbolLocation":462,"imageIndex":3}]},{"id":3222,"name":"com.apple.coreanimation.render-server","frames":[{"imageOffset":6522,"symbol":"mach_msg_trap","symbolLocation":10,"imageIndex":4},{"imageOffset":7400,"symbol":"mach_msg","symbolLocation":56,"imageIndex":4},{"imageOffset":294183,"symbol":"CA::Render::Server::server_thread(void*)","symbolLocation":534,"imageIndex":5},{"imageOffset":293630,"symbol":"thread_fun(void*)","symbolLocation":25,"imageIndex":5},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":6},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":6}]},{"id":3223,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}]},{"id":3224,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":6}]}],
"usedImages" : [
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703524896768,
"size" : 40960,
"uuid" : "bd2bd848-f9c9-35ff-9795-32d31977523d",
"path" : "\/usr\/lib\/system\/libsystem_platform.dylib",
"name" : "libsystem_platform.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703608492032,
"CFBundleShortVersionString" : "1.600.0",
"CFBundleIdentifier" : "com.apple.SkyLight",
"size" : 3796992,
"uuid" : "01618d26-b265-396b-bbea-d730ba46d7ff",
"path" : "\/System\/Library\/PrivateFrameworks\/SkyLight.framework\/Versions\/A\/SkyLight",
"name" : "SkyLight"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4369362944,
"size" : 16384,
"uuid" : "673aa9c7-da6e-3bd5-8984-fbe034659c16",
"path" : "\/System\/Library\/PrivateFrameworks\/SkyLight.framework\/Versions\/A\/Resources\/WindowServer",
"name" : "WindowServer"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4518846464,
"size" : 442368,
"uuid" : "f71fb3ca-5fcc-3577-9457-b047888a46d1",
"path" : "\/usr\/lib\/dyld",
"name" : "dyld"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703524569088,
"size" : 229376,
"uuid" : "792406fe-2224-3c14-ba9f-f076fd7839d2",
"path" : "\/usr\/lib\/system\/libsystem_kernel.dylib",
"name" : "libsystem_kernel.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703643787264,
"CFBundleShortVersionString" : "1.11",
"CFBundleIdentifier" : "com.apple.QuartzCore",
"size" : 3223552,
"uuid" : "e3b63002-28fd-32aa-adf5-ce5691c3a954",
"path" : "\/System\/Library\/Frameworks\/QuartzCore.framework\/Versions\/A\/QuartzCore",
"name" : "QuartzCore",
"CFBundleVersion" : "964.35"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 140703524798464,
"size" : 49152,
"uuid" : "f32b6d06-b156-3da0-b086-a31cf011362b",
"path" : "\/usr\/lib\/system\/libsystem_pthread.dylib",
"name" : "libsystem_pthread.dylib"
},
{
"source" : "P",
"arch" : "x86_64",
"base" : 4371013632,
"size" : 7553024,
"uuid" : "2706f658-4a64-3793-8196-6b8ad2d442aa",
"path" : "\/System\/Library\/PrivateFrameworks\/SkyLight.framework\/Versions\/A\/Resources\/CursorAsset",
"name" : "CursorAsset"
}
],
"sharedCache" : {
"base" : 140703521542144,
"size" : 19331678208,
"uuid" : "4d3a144c-02bb-31f1-bca9-83a5cb058c59"
},
"vmSummary" : "ReadOnly portion of Libraries: Total=794.3M resident=0K(0%) swapped_out_or_unallocated=794.3M(100%)\nWritable regions: Total=71.9M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=71.9M(100%)\n\n VIRTUAL REGION \nREGION TYPE SIZE COUNT (non-coalesced) \n=========== ======= ======= \nActivity Tracing 256K 1 \nDispatch continuations 32.0M 1 \nKernel Alloc Once 8K 1 \nMALLOC 29.6M 25 \nMALLOC guard page 32K 8 \nObjC additional data 15K 1 \nSTACK GUARD 56.0M 4 \nStack 10.0M 4 \nVM_ALLOCATE 20K 3 \n__CGSERVER 16K 1 \n__DATA 11.0M 193 \n__DATA_CONST 8187K 131 \n__DATA_DIRTY 294K 76 \n__FONT_DATA 4K 1 \n__LINKEDIT 645.4M 9 \n__SLSERVER 16K 1 \n__TEXT 148.9M 211 \n__UNICODE 592K 1 \ndyld private memory 1024K 1 \nmapped file 48K 1 \nshared memory 12K 2 \n=========== ======= ======= \nTOTAL 943.2M 676 \n",
"legacyInfo" : {
"threadTriggered" : {
"queue" : "com.apple.main-thread"
}
}
}
Model: MacBookPro12,1, BootROM 430.140.3.0.0, 2 processors, Dual-Core Intel Core i7, 3,1 GHz, 16 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort:
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
 

avkills

macrumors 65816
Jun 14, 2002
1,227
1,074
Well if you have everything you need from the drive backed up, do a google search on how to make a bootable USB installer and then boot from that; format the drive, then try a clean install from the USB drive.

Worst case is you need a new hard drive, which in the 2015 should not be too hard to replace, search on iFixit for instructions.
 
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