Resolved Macbook Pro 2015 with OSX El Capitan 10.11.4 system wide freeze (Read the details)

[SimonUK5]

I got one of these weird freezes last night on my 11'' Air6.1. Super odd, first time its ever happened on this machine. Just hard rebooted and been fine since.

 

[MLVC]

OP here.

I'm going to bite the bullet and announce that 10.11.5 beta 4 has fixed the freeze for me.

After one full week of testing with 12-15 hours a day and lots of youtube videos and exclusively Safari use I haven't had a freeze.

Please read my first post for exact details of this issue.

Seems like a lot of people suggest stuff so I'll chime in:

1. Chrome/Firefox/Opera does not fix the issue, if it does, you weren't affected by this specific issue in the first place and just had something similar.
2. If you have an older machine (non-2015) you are most likely not affected by this issue, you are experiencing another similar issue. (like the insanely lag caused by the hard drive cable failure in the macbook pro 2012 comes to mind).
3. Disabling flash doesn't help.
4. The issue is only affecting 10.11.4, if you had it earlier, it's not the issue discussed in this thread.


The solution right now is to wait for 10.11.5 which should be released in about a month-ish.
If you have a time machine backup use that to downgrade to 10.11.3.
If you want to bite the bullet like me and upgrade to the beta, register to the public beta program. (it's free)

If you don't, but you have decent skills searching google and can spot a good blog from a scam, search for an offline full 10.11.3 installer, if you search through this thread you can find more detailed steps on how to do this, including the expired certificate fix.

It happened less since I installed the beta (happened twice, installed it a week ago), but it's still happening.

 

[patrikrajs]

Finally! https://www.macrumors.com/2016/05/13/macbook-pro-system-freezes-os-x-10-11-4/

 

[edmundostudios]

Finaly! https://www.macrumors.com/2016/05/13/macbook-pro-system-freezes-os-x-10-11-4/

Nice hopefully this should inform others.

 

[benlambden]

I joined just to say this is happening to me to, and mainly when browsing the web. It happens once a week or so. It is really frustrating

 

[BorisL]

I joined just to say this is happening to me to, and mainly when browsing the web. It happens once a week or so. It is really frustrating

Same here

 

[TheUKDave]

Hadn't realised this was a common issue until today. Not sure when I updated, but it's happened twice this week already, and yesterday to the guy sat next to me at work. We both use 15" MBP retina. Mine is early 2013, his is a year or so newer.

I can't remember what I was doing the first time around, but the second time I was using Skype. I'm a web dev, so I'll always have a browser or 2 open at any given time, but I don't think I was specifically browsing when the problem occurred for me. Either way, my main browser is Chrome.

 

[Nshuya]

I joined just to say this is happening to me to, and mainly when browsing the web. It happens once a week or so. It is really frustrating

I also joined just to post about this. I use my MBPr '15 everyday and have at least 2 crashes every other day. Predominately only happens when I'm using Safari but it has happened in iTunes as well.

Very frustrating.

 

[Lump]

Early 2015 13" Macbook Pro with Iris 6100 graphics

I thought I was the only one having this problem until I saw the tweet from Macrumors this morning.

Anyways, crashing twice a week using Safari, been to the Genius bar & called Apple Care twice but they haven't found anything wrong, senior tech had me upload ACCD. files to forward to engineering.

My Mackbook is connected to a 27" Cinema Display & Apple repeatedly wanted to blame the monitor for the freezing problem, I knew they were full of it & now after seeing this thread I realize I have waisted countless hours trying to chase down a problem that is clearly not of my doing.

 

[Nate24193]

I've also had the same freezing issues with this software version. I am using a 13" MacBook Pro (Early 2015). The system becomes completely unresponsive (cannot force close a single application). Called into Apple tech and didn't receive any good feedback. Hope a fix for this will be coming soon!

 

[MI MacGuy]

Why are these software issues progressively becoming more frequent and more serious as time goes on? I cannot believe that this issue has gone on for nearly two months so no end in sight. I have an early 2015 15" rMBP and if this issue was affecting my machine, I'd be losing my mind. Between this issue, other OS X issues, issues with iOS releases, I'm beginning to see why devs are saying that Apple's code quality is beginning to fall and I'm inclined to agree. I see bugs on my iPhone 6S Plus on a weekly basis and find myself restarting the device once or twice a month when I never used to have to on older iPhones.

I really hope this issue gets fixed for you guys!

 

[flexiboy1912]

OP here.

I'm going to bite the bullet and announce that 10.11.5 beta 4 has fixed the freeze for me.

After one full week of testing with 12-15 hours a day and lots of youtube videos and exclusively Safari use I haven't had a freeze.

Please read my first post for exact details of this issue.

Seems like a lot of people suggest stuff so I'll chime in:

1. Chrome/Firefox/Opera does not fix the issue, if it does, you weren't affected by this specific issue in the first place and just had something similar.
2. If you have an older machine (non-2015) you are most likely not affected by this issue, you are experiencing another similar issue. (like the insanely lag caused by the hard drive cable failure in the macbook pro 2012 comes to mind).
3. Disabling flash doesn't help.
4. The issue is only affecting 10.11.4, if you had it earlier, it's not the issue discussed in this thread.


The solution right now is to wait for 10.11.5 which should be released in about a month-ish.
If you have a time machine backup use that to downgrade to 10.11.3.
If you want to bite the bullet like me and upgrade to the beta, register to the public beta program. (it's free)

If you don't, but you have decent skills searching google and can spot a good blog from a scam, search for an offline full 10.11.3 installer, if you search through this thread you can find more detailed steps on how to do this, including the expired certificate fix.

[doublepost=1463143477][/doublepost]Yes I can confirm it is fixed in this beta release. I didn't even know there was a problem

 

[MrNomNoms]

Nice hopefully this should inform others.

Almost two months of Macrumors Editors ignoring the problem they finally create a story - really.

 

[dealmaker]

I've had this problem in my 2015 15" Retina for over a month now - so glad to hear its not just me - I was worried it was a quality fault with my machine.

 

[Dr. James]

Nice hopefully this should inform others.

Wow, apparently they waited for the last beta to fix it to JUST THEN create a story.

 

[Foxdie8]

Finally! https://www.macrumors.com/2016/05/13/macbook-pro-system-freezes-os-x-10-11-4/

It's about time. Thank god !

The news is spreading !

 

[kevandjamie]

In case some apple intern ever goes through these comments to try to diagnose this problem, I'm throwing down my info:

Running mid 2014 Macbook Pro 13, 8 GB RAM, 2.8 GhZ, 512 SSD etc etc.

I know when a freeze is going to happen because MenuMeters will show all my processors running at 100%, then everything stops becoming responsive.

Looking at logs, it looked like Chrome was misbehaving, so I deleted it, but still got a crash the next day.

I occasionally use Duet Display to use an iPad as a second monitor in a pinch. The last freeze I had (a couple days ago) was fixed when I noticed my processes running at 100%, and I immediately unplugged my iPad. So maybe Duet Display is one of the programs/apps that might trigger this behavior.

I'm hopeful that the next update will fix it (beta users are saying it is working so far), but in case it doesn't. I thought I'd throw down my info! Peace out!

 

[dealmaker]

Mine always seems to happen when I am using Safari.

 

[ronoman]

Using a mid-2012 MBP and have had random freezes in Safari since 10.11.4 update.

 

[imactor]

I've experienced it 3 times: all of them running Safari. My machine is a MacBook Pro 13" Retina Early-2015 in OS X 10.11.4.

 

[Alberto Zavala]

Same here, when using Final Cut Pro X my mac dies almost every 10 min or so.

 

[Jammer005]

We have 2 early 2015 MacBook Pros in our family and they have both been freezing intermittently since the update. I have captured System Error logs but didn't see any consistency though I'm not a pro at reading them. Safari is always running at the time of freeze.

 

[jase1125]

And the next time a Windows box has a problem we will hear laughter about how Mac never has the same problems as Windows machines. Luckily, my Macbook Pro's aren't running into this issue.

 

[Mactrek69]

WOW, running El capitan 10.11.4, never have an issue on MBP (late 2013) 15" 16GB/512.
occasionally safari contextual menu have a slow response, but nothing more.

Hope apple give you a solution soon.
cheers

 

[durrace]

Hello, for more than a month now, ever since I updated to the final 10.11.4 my macbook completely freezes in Safari and other apps at random times, about once a week.
It usually happens when I click on a link, switch tabs, go back one page, etc. The cursor freezes, the screen freezes, the keyboard...it becomes absolutely unresponsive, even the trackpad loses it's force touch and you can't feel the feedback vibration, the only thing that is still responsive is the caps lock light.

I'm experiencing the same random seldom lockups requiring a forced reboot on my new Macbook 2016 top end model

[doublepost=1463152336][/doublepost]I'm experiencing exactly the same (random seldom lockups) on my new Macbook 2016 top end model, requiring hard re-boot.