I recently bought a new MacBook Pro (Retina screen) from Apple. It is less than 2 months old. It is the old version without the touchbar.
I have just returned to my hotel to find that the dock is flickering so badly that I can't use it at the bottom of the screen but have had to move it to the side where I can access it. Currently, where the dock should be is an intermittent flickering of the menu bar about 1 inch deep. (see the pic and vid)
To compound the problem the right hand side of the screen is covered with vertical lines to the depth of about 1 inch in thereby obscuring all the icons on the right.
I tried to take a screen shot and a Quicktime screen grab but it doesn't show up on those. So I videoed the screen with the phone and took a screen shot with the phone. Sorry about the quality.
I have reset the PRAM as suggested in one online article. Nothing. A second article seems to imply it's the video card and that Apple know of this issue? One really doesn't expect this on a $2000+ computer.
As I'm currently in India writing a travel blog this couldn't have come at a more inconvenient time. If anyone has a fix for this issue without resorting to an Apple Store it would be most appreciated as I have no proof of purchase with me.
[doublepost=1500482593][/doublepost]Sorry folks: I did search and found nothing but I seem to have reposted a similar query.
The mac was fine until I returned today. It's not been dropped, twisted, sat on or anything else. It is quite comfy on a desk in a hotel room and has been for 3 days. Prior to that it was on a desk at home. This problem "came upon it" when waking from sleep this afternoon.
I have just returned to my hotel to find that the dock is flickering so badly that I can't use it at the bottom of the screen but have had to move it to the side where I can access it. Currently, where the dock should be is an intermittent flickering of the menu bar about 1 inch deep. (see the pic and vid)
To compound the problem the right hand side of the screen is covered with vertical lines to the depth of about 1 inch in thereby obscuring all the icons on the right.
I tried to take a screen shot and a Quicktime screen grab but it doesn't show up on those. So I videoed the screen with the phone and took a screen shot with the phone. Sorry about the quality.
I have reset the PRAM as suggested in one online article. Nothing. A second article seems to imply it's the video card and that Apple know of this issue? One really doesn't expect this on a $2000+ computer.
As I'm currently in India writing a travel blog this couldn't have come at a more inconvenient time. If anyone has a fix for this issue without resorting to an Apple Store it would be most appreciated as I have no proof of purchase with me.
[doublepost=1500482593][/doublepost]Sorry folks: I did search and found nothing but I seem to have reposted a similar query.
The mac was fine until I returned today. It's not been dropped, twisted, sat on or anything else. It is quite comfy on a desk in a hotel room and has been for 3 days. Prior to that it was on a desk at home. This problem "came upon it" when waking from sleep this afternoon.