i would say call up apple and ask for thier customer relations devision, say you want to file a complaint
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Making a formal complaint to Apple?!
- Thread starter Lazze
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i would say call up apple and ask for thier customer relations devision, say you want to file a complaint
This complaint's new though.
I bought this 24-inch Early 2008 IMAC for least than a year, and now my hard drive crash. Need to replace a new hard drive. This is about 4 weeks ago. Can you believe my computer is sitting in the store for more than a week without any one fixing it. Until I call and they said no one was following up with it. So I have to tell them again about what's wrong with my IMAC. And then they tell me that they will need one week for the new hard drive to get here. After my IMAC fixed, brought home for about 10 days. And the IMAC went down again. Oh...about the repair service in Emeryview, Bay street, California. It was terrible. It amost 3 weeks to get it done. And now after 10 days of being fixed. It crash again. I am soooo, soooooo, sooooo DISAPPOINTED. Paying about $2500 with APPLE CARE....and this is what I get. :-( Now I didn't even dare to drop it off at bay street after all that. I have to drive to San Francisco to Stone Town mall to get it fixed. All so much trouble!!!
I assume you wanna try it for the EFI thingo on your MP....?
Don't bother... I've tried on 2 occasions writing-in complaint through Apple Inc in Cupertino as well as Apple APAC in Australia and got a reply from Apple SEA instead (probably it's nearer to my location), but nothing that would sort of move their development asses other than to jack in a case number for you, that's all....
Not to get you rilled up but if you do indeed live in Denmark then Apple is not the culprit here. Apple only have certified repair centers here (Humac and InfoCare) which carry out the repairs for them.
Uh, and I just realized this thread is 3 years old...
Uh, and I just realized this thread is 3 years old...
Not ay all happy Want to complain
I took my mac book pro in to see what was wrong. As it would not beet up. they said they would send it to tech here in kotakinabalu. i did not want it sent any where just to find what was wrong. i know understand its been sent to KL over 2 weeks gone . i am behind work and its just to much. you phone mac malaysia 15 min waiting on the phone. you ca;; the centre 1 Borneo again and again they do not honer your request, and call you back, they relay the call to another shop to call you with no useful information. This is just to much. Technocrats do not want to talk direct. All i want is my mac back so i can get it sorted ells where. faster. Or do it my self.
why is there NO e mail or feed back. or complaints. it putting me off from buying another now. As i was wanting to buy an i mac.
I took my mac book pro in to see what was wrong. As it would not beet up. they said they would send it to tech here in kotakinabalu. i did not want it sent any where just to find what was wrong. i know understand its been sent to KL over 2 weeks gone . i am behind work and its just to much. you phone mac malaysia 15 min waiting on the phone. you ca;; the centre 1 Borneo again and again they do not honer your request, and call you back, they relay the call to another shop to call you with no useful information. This is just to much. Technocrats do not want to talk direct. All i want is my mac back so i can get it sorted ells where. faster. Or do it my self.
why is there NO e mail or feed back. or complaints. it putting me off from buying another now. As i was wanting to buy an i mac.
Not at all happy Want to complain
I took my mac book pro in to see what was wrong. As it would not beet up. they said they would send it to tech here in kotakinabalu. i did not want it sent any where just to find what was wrong. i know understand its been sent to KL over 2 weeks gone . i am behind work and its just to much. you phone mac malaysia 15 min waiting on the phone. you ca;; the centre 1 Borneo again and again they do not honer your request, and call you back, they relay the call to another shop to call you with no useful information. This is just to much. Technocrats do not want to talk direct. All i want is my mac back so i can get it sorted ells where. faster. Or do it my self.
why is there NO e mail or feed back. or complaints. it putting me off from buying another now. As i was wanting to buy an i mac.
I took my mac book pro in to see what was wrong. As it would not beet up. they said they would send it to tech here in kotakinabalu. i did not want it sent any where just to find what was wrong. i know understand its been sent to KL over 2 weeks gone . i am behind work and its just to much. you phone mac malaysia 15 min waiting on the phone. you ca;; the centre 1 Borneo again and again they do not honer your request, and call you back, they relay the call to another shop to call you with no useful information. This is just to much. Technocrats do not want to talk direct. All i want is my mac back so i can get it sorted ells where. faster. Or do it my self.
why is there NO e mail or feed back. or complaints. it putting me off from buying another now. As i was wanting to buy an i mac.