I bought a late 2017 Macbook Pro 15" with the upgraded CPU and GPU and it has "the pop sound problem" as described here:
https://9to5mac.com/2017/04/12/macbook-pro-screen-popping/
http://fortune.com/2017/04/13/macbook-pro-popping-sound/
Randomly when I use it I hear a loud popping noise coming from the hinge area. Most commonly this noise happens 5-10 minutes into me using the computer.
It is about as loud as a very forceful snapping of the fingers, and I captured it on video here:
I took it to the Apple Store today and someone there took it apart and he said "the housing is slightly bowed in the middle" and that "Sound is in alignment with the sound of the ventenna popping out of the enclosure".
He also said it doesn't appear bent because of me, which is true because I've never dropped it and it just lives on my desk all day and he said it's in perfect condition other than this bend. I found what he said to be accurate and reasonable and this is notable because, according to the articles linked above, when other users went to the apple store they were blamed for causing this bend themselves. This is completely ridiculous in my opinion because I can confirm that in my case at least, the bend existed since the very first day I owned the unit, which was new when it was delivered to me.
Their fix is to replace the entire top part of the unit which includes the keyboard, trackpad, touchbar, and the metal top casing. Apparently this costs $650 but is covered under the limited 1 year warranty I have. I did not buy AppleCare. I am kind of irritated that AppleCare for the MBP (and for the iphone x) cost something like $450. I find this absurd. If this problem happens 2 years from now it will come in handy.... but that cost seems quite unreasonable to me.
https://9to5mac.com/2017/04/12/macbook-pro-screen-popping/
http://fortune.com/2017/04/13/macbook-pro-popping-sound/
Randomly when I use it I hear a loud popping noise coming from the hinge area. Most commonly this noise happens 5-10 minutes into me using the computer.
It is about as loud as a very forceful snapping of the fingers, and I captured it on video here:
I took it to the Apple Store today and someone there took it apart and he said "the housing is slightly bowed in the middle" and that "Sound is in alignment with the sound of the ventenna popping out of the enclosure".
He also said it doesn't appear bent because of me, which is true because I've never dropped it and it just lives on my desk all day and he said it's in perfect condition other than this bend. I found what he said to be accurate and reasonable and this is notable because, according to the articles linked above, when other users went to the apple store they were blamed for causing this bend themselves. This is completely ridiculous in my opinion because I can confirm that in my case at least, the bend existed since the very first day I owned the unit, which was new when it was delivered to me.
Their fix is to replace the entire top part of the unit which includes the keyboard, trackpad, touchbar, and the metal top casing. Apparently this costs $650 but is covered under the limited 1 year warranty I have. I did not buy AppleCare. I am kind of irritated that AppleCare for the MBP (and for the iphone x) cost something like $450. I find this absurd. If this problem happens 2 years from now it will come in handy.... but that cost seems quite unreasonable to me.