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VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
Hi everyone! Got my MBP few weeks ago, love it, everything was wonderful, until I accidentally touch screen with finger after a week, then I had to clean it since I hate smudges on screen. After blown dust with compressed air and cleaning with new microfiber I noticed a micro scratch while inspectioning with flashlight! Like a hairline and only few mm. How come? Does anyone else experienced those? How you deal with them? Even worse, by accident (not my fault) my GF scratched screen also, with, that one is longer but still only visible under flashlight and special angle. I'm so depressed with it and don't know whether I should sell it and get a new one? Will someone buy used laptop with scratches? Share your experience please, do you ever had scratches or accidents with your Mac?
 

spiderpumpkin

macrumors 6502
Oct 27, 2014
283
246
You'll probably never see the micro scratches during normal use. Basically, if you never shine a flashlight on screen then the scratches will never be seen.
 
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VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
You'll probably never see the micro scratches during normal use. Basically, if you never shine a flashlight on screen then the scratches will never be seen.
Its true, I even having hard time finding it with flashlight. Its just driving me nuts knowing its there. So I'm wondering is it normal for MacBooks to get this scratches so fas and they are unavoidable? Is it something everyone deal with or just me?
 

Sanpete

macrumors 68040
Nov 17, 2016
3,695
1,665
Utah
Common to see reports of that in past models. This one's probably no different. Mine's probably got them, but I never check, so who knows?
 
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VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
Common to see reports of that in past models. This one's probably no different. Mine's probably got them, but I never check, so who knows?
Wish I never checked it with flashlight) All my previous notebooks had matte screen so no way you receive any scratch or other kind of damage.
 
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internetrando

macrumors 6502a
Jun 5, 2018
687
500
Texas
Microfiber is not always your friend. If there's any dust on your screen/cloth, you're going to be digging it into the glass and scratching is likely to occur. Using proper cleaning methods and a CLEAN high quality microfiber cloth will greatly reduce your chances of damaging the screen. I use an Apple cleaning cloth; works great. If there are any micro scratches, I am unaware of them. Then again, I am not inspecting my device with a flashlight trying to find imperfections.
 

VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
Microfiber is not always your friend. If there's any dust on your screen/cloth, you're going to be digging it into the glass and scratching is likely to occur. Using proper cleaning methods and a CLEAN high quality microfiber cloth will greatly reduce your chances of damaging the screen. I use an Apple cleaning cloth; works great. If there are any micro scratches, I am unaware of them. Then again, I am not inspecting my device with a flashlight trying to find imperfections.
Agree, but in my country its hard to get Apple cloth and I came to official reseller and asked what they use, so it's not that bad i guess. Plus I did used compressed air blower to clean our of dust prior to using cloth. What I understand from replies here is nobody doing this flashlight inspection, so I guess I ll try to live with it.
 
Last edited:

jtopp

macrumors regular
Apr 27, 2010
132
104
Hi everyone! Got my MBP few weeks ago, love it, everything was wonderful, until I accidentally touch screen with finger after a week, then I had to clean it since I hate smudges on screen. After blown dust with compressed air and cleaning with new microfiber I noticed a micro scratch while inspectioning with flashlight! Like a hairline and only few mm. How come? Does anyone else experienced those? How you deal with them? Even worse, by accident (not my fault) my GF scratched screen also, with, that one is longer but still only visible under flashlight and special angle. I'm so depressed with it and don't know whether I should sell it and get a new one? Will someone buy used laptop with scratches? Share your experience please, do you ever had scratches or accidents with your Mac?
I have not ever thought to do a flash light inspection of any of my tech product. Try to realize that's nothings perfect, things do get scratched and with all the lockdowns we have had people (in general) have become more obsessive over small things especially if you were a little OCD pre lockdown. Its like everyone is looking at the smallest things and going crazy about it.

While doing a documentary in December 2010 about homelessness in Detroit I followed my subject who was addicted to heroin into this abandoned 10 story hotel (That had been empty for 25 years), as he showed me his makeshift living quarters we walked past a empty closet he stopped and said kinda excitedly "I could put a bed in here and sleep and be safe and was kinda excited". It put a lot of things in perspective and one was to not sweat the small stuff so unless it is a scratch that you can see while using it, it affects performance etc. just try not sweat things, nothings perfect.
 

Fishrrman

macrumors Penryn
Feb 20, 2009
29,248
13,323
The surface of the display on MacBook Pros is VERY FRAGILE.
It has a "sprayed-on" anti-glare coating.

Almost anything you do to this sprayed on coating can start to "wear it down".
Touching it, wiping it, etc.

You don't want to be "cleaning" the surface of the display unless absolutely necessary.

If some dust gets on it, just use a soft cloth to "dust away" on the surface.
NO PRESSURE.

If something won't come off that way, moisten a cloth, and use only a little pressure against the surface to dislodge it, then "dust dry".

There is a condition called "StainGate" (google it to see images) that is a result of the anti-glare coating wearing and flaking off.
I sense that many times, this starts because the owners "cleaned the screen" TOO MUCH, and the result was the wear got worse and worse...
 
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VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
The surface of the display on MacBook Pros is VERY FRAGILE.
It has a "sprayed-on" anti-glare coating.

Almost anything you do to this sprayed on coating can start to "wear it down".
Touching it, wiping it, etc.

You don't want to be "cleaning" the surface of the display unless absolutely necessary.

If some dust gets on it, just use a soft cloth to "dust away" on the surface.
NO PRESSURE.

If something won't come off that way, moisten a cloth, and use only a little pressure against the surface to dislodge it, then "dust dry".

There is a condition called "StainGate" (google it to see images) that is a result of the anti-glare coating wearing and flaking off.
I sense that many times, this starts because the owners "cleaned the screen" TOO MUCH, and the result was the wear got worse and worse...
I wish it was staignate, then I could just replace MacBook. its a scratches...
 

VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
I have not ever thought to do a flash light inspection of any of my tech product. Try to realize that's nothings perfect, things do get scratched and with all the lockdowns we have had people (in general) have become more obsessive over small things especially if you were a little OCD pre lockdown. Its like everyone is looking at the smallest things and going crazy about it.

While doing a documentary in December 2010 about homelessness in Detroit I followed my subject who was addicted to heroin into this abandoned 10 story hotel (That had been empty for 25 years), as he showed me his makeshift living quarters we walked past a empty closet he stopped and said kinda excitedly "I could put a bed in here and sleep and be safe and was kinda excited". It put a lot of things in perspective and one was to not sweat the small stuff so unless it is a scratch that you can see while using it, it affects performance etc. just try not sweat things, nothings perfect.
Wise words! Thanks for that. Will try to overcome myself!
 

DEMinSoCAL

macrumors 603
Sep 27, 2005
5,079
7,313
I always use clean microfiber cloths that I buy at Costco (the gold ones for cars, etc.) as they are very high quality and soft. I use Sprayway ammonia-free spray glass cleaner (lightly) and it cleans my screen nicely. I use these towels and Sprayway on everything (laptops, desktops, phones, everything around the house) for years and have never damaged anything. It's important to use a new/clean one for sensitive items so as to not rub previous dust/dirt across screen.

I checked my MBP 16 M1 Pro with a flashlight and could not see any micro-scratches.
 

DEMinSoCAL

macrumors 603
Sep 27, 2005
5,079
7,313
Аor what? Its strictly my fault.Though I think I still can get apple care as now I see how fragile this stuff.
I doubt you can claim Apple Care on something that you can't even see under normal conditions. I don't think AppleCare covers normal wear and tear.
 

VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
Return it and demand for a replacment
Аor what? Its strictly my fault.Though I think I still can get apple care as now I see how fragile this stuff.
I doubt you can claim Apple Care on something that you can't even see under normal conditions. I don't think AppleCare covers normal wear an.
You got me wrong. Its not for this case its for future possible accidents that may occur.
 
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Adarna

Suspended
Jan 1, 2015
685
429
Аor what? Its strictly my fault.Though I think I still can get apple care as now I see how fragile this stuff.
WHat! Never admit its your fault! It's Apple's slave labor's fault! Even when this slave labor has a middle class income.
 

VaultBoy

macrumors newbie
Original poster
Jan 29, 2022
17
2
Ukraine
WHat! Never admit its your fault! It's Apple's slave labor's fault! Even when this slave labor has a middle class income.
Would love to see how someone coming to apple store bringing damaged device to a manager and convincing him its actually his fault)
 

pst23

macrumors 6502a
Nov 29, 2015
838
482
This happened to all my
MacBook pros at some point. Glad I opted to use a screen protector this time
 
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