MBP 16" 2021 micro scratches on Screen after 2 weeks

[VaultBoy]

Anyway, I lost to my OСD cause I just can't watch at screen not staring at point where this scratch approximately is, and afraid to touch laptop not to damage it any other way. So I haven't used it properly for like a week now, since it occured and last few days not even touching. So just gonna sell it, looks like MacBooks not for me unfortunately.

 

[SirKeldon]

I'm sorry to be late to the party but let's face it point by point:

1. To blow air compressor directly to the screen to remove the dust I don't think it's a good practice, you're giving tons of power to particles that you don't know 100% if they'll be abrasive with enough speed, and possibly is what caused the first micro-scratch, maybe it wasn't dust or it was but mixed with other things, always best idea is try to remove dry particles by just "caressing" the screen with the microfiber cloth, let them fall and collect from hinge. If something doesn't comes off, use the microfiber damped with distilled water carefully as instructed by Apple (you can apply also Isopropyl alcohol or ethyl one on the % they recommend with wipes)

2. You did nothing wrong with your microfiber cloth, if it's a lint free one and has relative quality as Apple states, and you weren't too harsh when cleaning it (maybe even with all of that the right "particle" could create it) ... of course the cloth itself could do it, but if it was new and well packed, it shouldn't cause the issue unless it's a very bad one. I've used Amazon Basics one not applying too much pressure to clean and then to buff, and screens on MBP M1 and M1 Pro came pristine. I've used distilled water and Belkin Iso 70% wipes as well, inspected with flashlight, not a single issue.

3. Since you don't know what really created the situation and the scratch, blowing or cleaning, you can go to Apple and tell them your story, of course, it's better to have AppleCare+ for this kind of things, and if you can purchase it, I'll do it. Once it's done, replacing the screen will be 99$ if somehow you're honest, at the end, it's created for these kind of accidents, and IMHO, this accident is by almost following the guidelines, let me explain. Similar situation could be happening if accidentally a particle from your keyboard hits the screen when using compressed air as Apple tells you to do to clean the keys, or when removing particles from the screen, and you did follow the guidelines regarding the microfiber.

4. Maybe the particle that created that scratch was a tiny lose metal bit from its origin, who knows, if you can show/explain the story to a Genius within an Apple Store, even if you need the flashlight, they'll try to help, always being honest of course. I came with a different problem from the factory on the screen and they were nothing but helpful, and my AppleCare+ wasn't still purchased.

Sorry for the TL;DR, but I think you still can do something, and IMHO, it's not 100% your fault since you "almost" followed the guidelines.

edit: spelling

 

[VaultBoy]

I'm sorry to be late to the party but let's face it point by point:

1. To blow air compressor directly to the screen to remove the dust I don't think it's a good practice, you're giving tons of power to particles that you don't know 100% if they'll be abrasive with enough speed, and possibly is what caused the first micro-scratch, maybe it wasn't dust or it was but mixed with other things, always best idea is try to remove dry particles by just "caressing" the screen with the microfiber cloth, let them fall and collect from hinge. If something doesn't comes off, use the microfiber damped with distilled water carefully as instructed by Apple (you can apply also Isopropyl alcohol or ethyl one on the % they recommend with wipes)

2. You did nothing wrong with your microfiber cloth, if it's a lint free one and has relative quality as Apple states, and you weren't too harsh when cleaning it (maybe even with all of that the right "particle" could create it) ... of course the cloth itself could do it, but if it was new and well packed, it shouldn't cause the issue unless it's a very bad one. I've used Amazon Basics one not applying too much pressure to clean and then to buff, and screens on MBP M1 and M1 Pro came pristine. I've used distilled water and Belkin Iso 70% wipes as well, inspected with flashlight, not a single issue.

3. Since you don't know what really created the situation and the scratch, blowing or cleaning, you can go to Apple and tell them your story, of course, it's better to have AppleCare+ for this kind of things, and if you can purchase it, I'll do it. Once it's done, replacing the screen will be 99$ if somehow you're honest, at the end, it's created for these kind of accidents, and IMHO, this accident is by almost following the guidelines, let me explain. Similar situation could be happening if accidentally a particle from your keyboard hits the screen when using compressed air as Apple tells you to do to clean the keys, or when removing particles from the screen, and you did follow the guidelines regarding the microfiber.

4. Maybe the particle that created that scratch was a tiny lose metal bit from its origin, who knows, if you can show/explain the story to a Genius within an Apple Store, even if you need the flashlight, they'll try to help, always being honest of course. I came with a different problem from the factory on the screen and they were nothing but helpful, and my AppleCare+ wasn't still purchased.

Sorry for the TL;DR, but I think you still can do something, and IMHO, it's not 100% your fault since you "almost" followed the guidelines.

edit: spelling

1) Oh, that's for sure I wasn't blowing full throttle straight on screen) It's a intense air stream to blow dust, like 30% of what it can be.
Thanks for advice, but I think I just stick to reselling it. Even thou its amazing piece of tech far above windows its hard to work on it when you worry act it all the time. Its like whole screen is huge optical lens and you need new Zeiss cleaning kit just to wipe a fingerprint (which I leaving constantly thanks to bezel-less design). My GF has Air 2021 and screen even though she is 2D artist screen is disgusting she keeps it this way and clean once in 3-4 months with cheap microfiber with chemicals and not give a single f$#k about its state) I can't hold like this, so better off with matte display with some bezels to avoid prints when opening)

 

[Aigoo]

I have the same issue with my new iMac, cleaned it with a clean microfiber cloth very carefully but it still left scratches. I know it's not residue or anything because I used clean multiple microfiber cloths trying to remove it but that didn't work.

I was about to cry when I noticed because I was so careful and it still happened. You don't see it but knowing it's there. But at least I'm not the only one. I don't have apple care but an other insurance plan. Not sure if they will cover things like this because with new iMacs it's not as simple as just replacing the screen. And it's only a cosmetic thing.

 

[harits.crab]

Hi everyone! Got my MBP few weeks ago, love it, everything was wonderful, until I accidentally touch screen with finger after a week, then I had to clean it since I hate smudges on screen. After blown dust with compressed air and cleaning with new microfiber I noticed a micro scratch while inspectioning with flashlight! Like a hairline and only few mm. How come? Does anyone else experienced those? How you deal with them? Even worse, by accident (not my fault) my GF scratched screen also, with, that one is longer but still only visible under flashlight and special angle. I'm so depressed with it and don't know whether I should sell it and get a new one? Will someone buy used laptop with scratches? Share your experience please, do you ever had scratches or accidents with your Mac?

Same problem here, did you manage to sell your MacBook or still keep it?

 

[Johnmims65]

Anyway, I lost to my OСD cause I just can't watch at screen not staring at point where this scratch approximately is, and afraid to touch laptop not to damage it any other way. So I haven't used it properly for like a week now, since it occured and last few days not even touching. So just gonna sell it, looks like MacBooks not for me unfortunately.

Did you go through with selling it? I just got MacBook Air a week ago the new 15” and it already has the scratches. So I was like you nervous to use it cause didn’t want to get more scratches on it so returned it to store got windows laptop. Ended up taking that back though and got the MacBook I returned back open box cause to me I can’t go back to windows m2 on MacBook is just so much better.

 

[Johnmims65]

Same problem here, did you manage to sell your MacBook or still keep it?

I returned my m2 15” MacBook Air after noticing one scratch for a Lenovo yoga 9i with 13th gen i7. Which is nice but alittle slow like just going thru YouTube which I do a lot the max was 10 times faster and the Lenovo even with i7 latest i7 and 16gb ram. Since it was slow I returned it and got back the one I returned open box. Think I’ll just deal with scratches or trade it for a iPad Pro I have someone that’ll do trade just have to decide if worth it or not comes with Magic Keyboard if I traded. Just would miss the larger screen. Would u take compromise to get a iPad to not deal with scratches? I don’t notice them unless under certain light.

 

[blatantblue]

The amount of OCD on this forum is mind boggling. I checked my 16" M2 Max display with a flashlight, and it has at least 7 "micro scratches" on it. I paid $5700.00 USD for this laptop, and yes.. it sucks, but I can't see them without shining a bright light directly on the screen.. (Which doesn't happen in real world use.) I guess the only way i'd see them is if the display was off and I was outside in direct sunlight.

Please don't sell your laptop because there's a couple small scratches in the anti-glare coating. You're going to lose so much money.

 

[Puonti]

Some of that anxiety is probably lifetime cost induced.

If you pay X money units for a MacBook where X is a substantial portion of your annual income; and you don't expect to hold on to the laptop until it breaks or stops receiving macOS security updates; and the only money that laptop is going to make you back is its resale price, it's really easy to feel bad about blemishes.

If on the other hand the laptop is how you make money and it pays itself back in a month or few, or alternatively you upgrade once every 7-10 years, resale price is at most a bonus, but more likely not a consideration at all.

 

[cool11]

Hi everyone! Got my MBP few weeks ago, love it, everything was wonderful, until I accidentally touch screen with finger after a week, then I had to clean it since I hate smudges on screen. After blown dust with compressed air and cleaning with new microfiber I noticed a micro scratch while inspectioning with flashlight! Like a hairline and only few mm. How come? Does anyone else experienced those? How you deal with them? Even worse, by accident (not my fault) my GF scratched screen also, with, that one is longer but still only visible under flashlight and special angle. I'm so depressed with it and don't know whether I should sell it and get a new one? Will someone buy used laptop with scratches? Share your experience please, do you ever had scratches or accidents with your Mac?

Still, I am not sure if I understood well.
Your touch was only with finger, or even nail?