The Apple forums have always been heavily moderated. It gets somewhat overbearing at times, but I can understand why they wouldn't want to turn it into a center for gripe sessions.
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[Merged] Censorship in Apple's Discussion Forums
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When I used to work selling computers, and I managed to convince a customer that a Mac suited their needs, I actually directed them to MacRumors as well as the official Apple Support site. Reason being, you are much more likely and quicker to get a response. On the official forums, Apple wants to keep it clean, since it carries their image.
Apple deleting posts & threads
Apple has been deleting threads and post from the Apple.com discussions forums if they 'give bad press' to Apple issues.
I had 2 post deleted- the emails I received said the post were deleted because I violtated the Terms of Use because my post contained:
*Discussion of Apple Policies, Procedures or Decisions
* Off-topic or non-technical posts
* Non-constructive rants or complaints
I was disucssing on one post the battery update program, replying back to one person posting to everyone that Apple was going to automatically replace teir battery, even though several post mentioned that Apple Care reps said they didn't qualify for the replacement program and they had to pay out of pocket for a new battery. I also mentioned that it was terrible that after a year that many MBP's were suddenly having sudden shutdown's and battery swelling/explosions.
My second post responded back to a post about the iPhone 2.0 not being able to simultanouesly use data and voice modes in EDGE service areas. While replying to this and getting slammed by emails to re-read the iPhone flyer page that all 3G phones could send voice and data automatically, I also mentioned that this only worked in the areas where AT&T rolled out 3G, and the auto search for a 3G signal (and Wi-Fi is not disabled), along with auto EDGE switching would seriously frain the battery faster, along with the crippingly slow download speeds, especially since Apple list on the tech specs page of the site that it only tested the iPhone in 3G mode in the 1900 and 2100MHz spectrums, even though it is tri-mode in 3G and could use the 850MHz spectrum, and also disabled many features and functions to obtain the 5 hour talk time.
There was also an article I read from ConsumerAffairs.com today, that several post here mentioned that post/threads with complaints about the iPhone 2.0 cases were removed or no longer accessible.
Apple has been deleting threads and post from the Apple.com discussions forums if they 'give bad press' to Apple issues.
I had 2 post deleted- the emails I received said the post were deleted because I violtated the Terms of Use because my post contained:
*Discussion of Apple Policies, Procedures or Decisions
* Off-topic or non-technical posts
* Non-constructive rants or complaints
I was disucssing on one post the battery update program, replying back to one person posting to everyone that Apple was going to automatically replace teir battery, even though several post mentioned that Apple Care reps said they didn't qualify for the replacement program and they had to pay out of pocket for a new battery. I also mentioned that it was terrible that after a year that many MBP's were suddenly having sudden shutdown's and battery swelling/explosions.
My second post responded back to a post about the iPhone 2.0 not being able to simultanouesly use data and voice modes in EDGE service areas. While replying to this and getting slammed by emails to re-read the iPhone flyer page that all 3G phones could send voice and data automatically, I also mentioned that this only worked in the areas where AT&T rolled out 3G, and the auto search for a 3G signal (and Wi-Fi is not disabled), along with auto EDGE switching would seriously frain the battery faster, along with the crippingly slow download speeds, especially since Apple list on the tech specs page of the site that it only tested the iPhone in 3G mode in the 1900 and 2100MHz spectrums, even though it is tri-mode in 3G and could use the 850MHz spectrum, and also disabled many features and functions to obtain the 5 hour talk time.
There was also an article I read from ConsumerAffairs.com today, that several post here mentioned that post/threads with complaints about the iPhone 2.0 cases were removed or no longer accessible.
I Was Censored on Apple's Forum...
Big Brother
apparently doesn't like any mention of the word jailbreaking.
i posted a reply in a thread on Apple's 3G forum that pertained to DFU restoring. Someone had asked how another poster had learned about DFU, and i posted that its common knowledge for "iPhone forum junkies and anyone into the iPhone jailbreaking scene." i went back to check on the thread and they edited out my sentence about the jailbreaking scene.
since when does get in a tizzy about jailbreaking? unlocking i get, but jailbreaking? c'mon...
Big Brother
apparently doesn't like any mention of the word jailbreaking.i posted a reply in a thread on Apple's 3G forum that pertained to DFU restoring. Someone had asked how another poster had learned about DFU, and i posted that its common knowledge for "iPhone forum junkies and anyone into the iPhone jailbreaking scene." i went back to check on the thread and they edited out my sentence about the jailbreaking scene.
since when does
get in a tizzy about jailbreaking? unlocking i get, but jailbreaking? c'mon...
I hate the apple support forums, they delete and edit half of the useful posts and besides that there are constantly errors when I try to login.
since when does
They have to protect themselves. Someone jailbreaks their respective device, they don't do it correctly or it starts having errors. They say "well it was on the Apple Forum", even with the disclaimer about this not being official information from Cupertino, they still would rather avoid those problems. Let's remember - this is the same company that sued everyone with the word "pod" in their name and refuses to let their employees even technically read this forum.
This isn't new unfortunately. Apple has been censoring their forum heavily for years. They frequently delete threads that discuss defects in their products which they don't want to admit. Users who continue to raise issues that Apple wants to ignore are banned.
It's Apple's forum so they can run it the way they see fit, but, it's not the best place to find info about defective Apple products.
It's Apple's forum so they can run it the way they see fit, but, it's not the best place to find info about defective Apple products.
I don't frequent the Apple Discussion Forums, only when I need help with something, but I never offer help to others on there. Greedy? I don't think so, I just leave it to the more established members.
Ugh, reminds me of kindergarten when I kept getting in trouble for telling the other kids to "shut up"
Ugh, reminds me of kindergarten when I kept getting in trouble for telling the other kids to "shut up"
Get out your tinfoil hats: Is Apple is hiding something?
In a Google search for answers to the problems I described in this post, I came across a page on the Apple discussion boards. When I clicked the link, it came up as a non-existant page on the discussion board...i.e. the post had been deleted.
I went back and clicked Google's cached version of the page. I expected to find a long flame war or profanity laden rants...the kind of stuff Apple usually yanks.
Instead, I found this...
http://64.233.169.104/search?q=cach...s+out&hl=en&ct=clnk&cd=11&gl=us&client=safari
...a fairly short, calm description of a problem with the iPhone's 3G chip timing out under 2.0.2. No profanity. No rants. No flame war.
Why would Apple go out of their way to delete a seemingly innocuous post?
Below is the text from the cached page, in the even it fades away from Google's cache.
In a Google search for answers to the problems I described in this post, I came across a page on the Apple discussion boards. When I clicked the link, it came up as a non-existant page on the discussion board...i.e. the post had been deleted.
I went back and clicked Google's cached version of the page. I expected to find a long flame war or profanity laden rants...the kind of stuff Apple usually yanks.
Instead, I found this...
http://64.233.169.104/search?q=cach...s+out&hl=en&ct=clnk&cd=11&gl=us&client=safari
...a fairly short, calm description of a problem with the iPhone's 3G chip timing out under 2.0.2. No profanity. No rants. No flame war.
Why would Apple go out of their way to delete a seemingly innocuous post?
Below is the text from the cached page, in the even it fades away from Google's cache.
Apple censors their forum constantly, sometimes for the oddest of reasons, but more often just anytime something makes them look bad.
Orwell's 1984 has nothing on them. Apple deletes history and then lets the most naive fanboys rewrite it.
Orwell's 1984 has nothing on them. Apple deletes history and then lets the most naive fanboys rewrite it.
Wirelessly posted (iPhone 3G (16GB, 2.0.2 JB'd): Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5C1 Safari/525.20)
Yeah, Apple's 'Discussion' Forums are a complete joke. I've had so many of my posts deleted, they're now threatening to temporarily suspend my posting privileges ...
My transgression? Telling people the truth, that the only way to recover from an ALoD is to use OpenSSH. Apparently Apple would rather their customers suffer through daily three hour restores than be aware of a solution that takes only five minutes.
Gotta love Apple.
Yeah, Apple's 'Discussion' Forums are a complete joke. I've had so many of my posts deleted, they're now threatening to temporarily suspend my posting privileges ...
My transgression? Telling people the truth, that the only way to recover from an ALoD is to use OpenSSH. Apparently Apple would rather their customers suffer through daily three hour restores than be aware of a solution that takes only five minutes.
Gotta love Apple.
Wirelessly posted (iPhone 3G (16GB, 2.0.2 JB'd): Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5C1 Safari/525.20)
Yeah, Apple's 'Discussion' Forums are a complete joke. I've had so many of my posts deleted, they're now threatening to temporarily suspend my posting privileges ...
My transgression? Telling people the truth, that the only way to recover from an ALoD is to use OpenSSH. Apparently Apple would rather their customers suffer through daily three hour restores than be aware of a solution that takes only five minutes.
Gotta love Apple.
It's stuff like that that really makes me angry.
Censoring solutions? Give me a break...
People are going to Apple Discussions for help (I used to use it before I found MR), yet Apple is deleting what they don't approve of.
I can understand why they do it... but I definitely don't think it's right.
Because under their forum's TOS threads should either be a question or a solution to a problem and the above contains neither of those, it's just a random complaint? I don't necessarily agree with it, but it's no different to the mods here deleting threads/posts that don't meet this forum's TOS.
As far as Mavis's posts go, what do you expect? You're posting advocating people voiding their warranty on a company's own discussion boards. They're hardly going to leave that up, are they?
I doubt they're hiding some big scandal. It's not like it could be the hardware. I'm having the exact same problem since 2.0.2, but not before 2.0.2, which proves, to me, that it's not a hardware problem. 3G speeds are great for me, still, with 2.0.2, WHEN IT WORKS! The problem is that it hardly ever works. It just refuses to load any data since 2.0.2. But when it does decide to load, it's as fast as before.
I never had a single problem with 3g before 2.0.2. I wish I never upgraded to have my radio request less power from the tower! Or, at least, I wish I was one of the last, and not the guinea pigs who are getting screwed.
So, no, I don't think they are hiding anything, because the only real thing they would try to cover up, as you suggest, would be a hardware issue, and the problem in this post isn't a hardware issue. Unless you consider needing more power from AT&T's towers in order to function properly to be a hardware issue.
I never had a single problem with 3g before 2.0.2. I wish I never upgraded to have my radio request less power from the tower! Or, at least, I wish I was one of the last, and not the guinea pigs who are getting screwed.
So, no, I don't think they are hiding anything, because the only real thing they would try to cover up, as you suggest, would be a hardware issue, and the problem in this post isn't a hardware issue. Unless you consider needing more power from AT&T's towers in order to function properly to be a hardware issue.
Wirelessly posted (iPhone 3G (16GB, 2.0.2 JB'd): Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5C1 Safari/525.20)
Yes, but it's the ONLY SOLUTION. Ironic, I know -but not my fault. Apple would rather their customers suffer through three-four hour restores than be made aware of a five minute solution. I realize that they don't want people to jailbreak, but since it's the only solution available ... I mean, come on!
alFR said:
Yes, but it's the ONLY SOLUTION. Ironic, I know -but not my fault. Apple would rather their customers suffer through three-four hour restores than be made aware of a five minute solution. I realize that they don't want people to jailbreak, but since it's the only solution available ... I mean, come on!
Yet the Apple forum commonly leaves up useless posts that aren't problems or solutions, but which praise the company.
Many of us remember when Apple desperately deleted hundreds, if not thousands, of complaining posts back when the iPhone price first dramatically dropped. After about an hour of trying to pretend like there was nothing wrong, they finally gave up and let the posts stay. And Steve gave in to the wave of protests later on as well.
Apple is sneaky. I came over to this forum because my posts are deleted -- usually within a few minutes. Total crap. Unless its something positive!!!
Carl D.
Carl D.
Apple delete users's complaint posts on his forum about Mobile Me !! A class action!
Mobile Me does NOT work at all !
Many and many customers complains about many MM's bugs on Apple Forum.
Apple is beginning to delete all these posts.
This is the end of Apple ...
A very disapponted ex Apple fan, with all my data on Mobile Me, that cannot be sync to Mac again for inconsistent data error messages !
PS Hoping to see soon a Class Action against apple on all these incredible Mobile Me MESS !!!
Mobile Me does NOT work at all !
Many and many customers complains about many MM's bugs on Apple Forum.
Apple is beginning to delete all these posts.
This is the end of Apple ...
A very disapponted ex Apple fan, with all my data on Mobile Me, that cannot be sync to Mac again for inconsistent data error messages !
PS Hoping to see soon a Class Action against apple on all these incredible Mobile Me MESS !!!
Enough with the class action garbage, if you don't like the service don't use it, you want a place to complain about it start a blog but why is it whenever something goes wrong there is always a group of people who scream class action, they admitted it was jacked up, they gave out free 90 day extensions, the terms of service state:
Apple reserves the right to modify or stop the Service (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you.
Source
There are plenty of other options perhaps MobileMe isn't a good fit for you and you should seek them out.
Perhaps this would work better for you: link
Apple reserves the right to modify or stop the Service (or any part thereof), either temporarily or permanently, at any time or from time to time, with or without prior notice to you.
Source
There are plenty of other options perhaps MobileMe isn't a good fit for you and you should seek them out.
Perhaps this would work better for you: link
