Resolved Missing Custom Tones in iOS 17 [MERGED]

[FireFish]

FRESH AFTER INSTALLING iOS 17 GM

yes, I’ve already filled out a report on Apple’s Feedback bug app.

 

[ShaunaFish]

FRESH AFTER INSTALLING iOS 17 GM


View attachment 2260386
yes, I’ve already filled out a report on Apple’s Feedback bug app.

Ditto. Same thing here. This never happened with any iOS 17 beta or development build.

This totally sucks. Hey Apple.: some of us paid Good money for those tones.

 

[BriceApp]

I have submitted FB13160049 as well. Hopefully just a small bug.

 

[whsbuss]

I have downloaded (via iTunes/Finder) ring tones formatted as m4r but now in ios17 I cannot use any of them for a text tone... they only show up for setting the ring tone. What the heck is going on???

 

[Paddle1]

I've been hearing that there's some kind of issue with purchased tones in this version. May need to wait for an update.

 

[whsbuss]

Must be something. I know the default tone for most apps is so quiet it’s unbelievable. And changing it back to tritone is not possible. What another apple clown show.

 

[iVegas]

All the custom tones I’ve always been able to assign are now showing up only as ringtones. Really hoping this is just a bug.

 

[whsbuss]

Yep exactly. Why would they not allow ringtones to be used for other notifications?

 

[GoofyCyborg]

Apple want you all to go buy an Apple Watch so you don't miss those notifications because the phones tone volume is slow low. 👌

 

[NoBoMac]

All the custom tones I’ve always been able to assign are now showing up only as ringtones. Really hoping this is just a bug.

Ditto this.

I have zero purchased, just customs I've made, and I'm seeing the same. On upside, seems like still using the tones I assigned pre-17. So as long as have no need/desire to change a tone anytime soon...

 

[whsbuss]

Apple want you all to go buy an Apple Watch so you don't miss those notifications because the phones tone volume is slow low. 👌

I already have and use my Apple Watch

 

[whsbuss]

Ditto this.

I have zero purchased, just customs I've made, and I'm seeing the same. On upside, seems like still using the tones I assigned pre-17. So as long as have no need/desire to change a tone anytime soon...

All my added tones were pre-17 and ones set to certain apps for notification show it don’t play. If you open to the list it has a check next to None.

 

[NoBoMac]

This seems to be a bug that was in RC. For example, reported last Thursday. So need to wait for .1

iOS 17 ― Bug Fixes, Changes, and Improvements

 

[whsbuss]

This seems to be a bug that was in RC. For example, reported last Thursday. So need to wait for .1

iOS 17 ― Bug Fixes, Changes, and Improvements

Thank you for that. Let’s hope it gets fixed.

 

[AstonSmith]

Can I ask you guys with 17 a question, because I've been reading mixed messages and am not sure which is happening...

Does this mean:

Text Tone in Sounds & Haptics no longer lists the custom tones to change the default one, or
Text Tone for a person in Contacts doesn't list the custom tones to override the default,
or both?

 

[whsbuss]

Can I ask you guys with 17 a question, because I've been reading mixed messages and am not sure which is happening...

Does this mean:

Text Tone in Sounds & Haptics no longer lists the custom tones to change the default one, or
Text Tone for a person in Contacts doesn't list the custom tones to override the default,
or both?

Both. Any custom tone only shows under ringtones. We’re hoping Apple fixes this soon.

 

[AstonSmith]

Both. Any custom tone only shows under ringtones. We’re hoping Apple fixes this soon.

Thank you for clarifying. That sucks .

 

[GoofyCyborg]

Makes you wonder why many of the reported bugs haven't been discovered during the Beta period. I guess many of the people downloading Beta software are just using it as is with little interest in testing out stuff and reporting such issues.

 

[whsbuss]

Makes you wonder why many of the reported bugs haven't been discovered during the Beta period. I guess many of the people downloading Beta software are just using it as is with little interest in testing out stuff and reporting such issues.

Yeah you would think. But I think this bug(?) was not in the release candidate from a week ago. Let’s hope users leave feedback at Apple and they fix it.

 

[NoBoMac]

But I think this bug(?) was not in the release candidate from a week ago

Yes it was. See the link I provided earlier. That member is talking about it on Sep 14. Post 1 in the thread states RC.

• Sep 12, 2023

iOS 17 RC

Developer Release Date ― September 12, 2023
Public Release Date ― September 18, 2023
Build Numbers ― 21A329
Darwin Kernel Version ― 23.0.0: Thu Aug 24 20:19:01 PDT 2023; root:xnu-10002.2.11~1

 

[Paddle1]

The new ringtones were a surprise last minute change in the RC last Tuesday. Not much chance to report or fix anything in time.

 

[whsbuss]

The new ringtones were a surprise last minute change in the RC last Tuesday. Not much chance to report or fix anything in time.

Well let’s hope the 17.0.1 fixes it. Like many others, I have certain contacts configured with specific tones I’ve downloaded.

 

[snow755]

All the custom tones I’ve always been able to assign are now showing up only as ringtones. Really hoping this is just a bug.

same here in IOS 16 I used to be able to set two kind of ring tones one for calling and the other for text now with IOS 17 I can no longer used the main ring tons and one used the text ring tone do not like that change I hop its a bug

 

[ms.annette]

The very low text tones is driving me crazy. I missed messages the other night.

 

[iVegas]

I want to submit feedback with Apple's form but they don't even have iOS 17 listed yet.