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domness

macrumors 6502a
Jan 14, 2008
651
26
Sheffield, UK
This app just doesn't work! Just so many issues. For the developers to charge customers to alpha test for them is crap! Does anyone know when beejive is coming?

They should have tested the app themselves, because after having the app from day one.. I've not connected once to MSN.

Apprently it's the end of September? Can anyone correct me if I'm wrong on the release date of Beejive?
 

trunksu

macrumors 6502
Feb 21, 2008
275
0
They should have tested the app themselves, because after having the app from day one.. I've not connected once to MSN.

Apprently it's the end of September? Can anyone correct me if I'm wrong on the release date of Beejive?

on their site just says September. hopefully early September :D but i'm guessing they won't release it till PUSH comes out.
 

elbirth

macrumors 65816
Jan 19, 2006
1,154
0
North Carolina, US
It's $3....

as was already said, the amount of money it cost is irrelevant. Consider how many thousands of downloads this app has had, and how much money the developers of the app have made. If they were seriously trying to get this straightened out, it would be handled by now, period. It's gone on far too long, and if a mass of people started getting refunds and eating into their profits, they'd have much more reason to stop being such a sketchy group of people and produce a quality product.
I bought this very apprehensively when it first was released because I didn't feel comfortable with the way they handled things up until the launch... now that I've had it for however long and I've successfully connected two whole times after dozens and dozens of attempts, I'm pretty sure I've wiped my hands of it. People criticize the official AIM app for being crappy (why I don't know, I don't see where it does anything badly), but it actually works.
 

MSUSpartan

macrumors 6502
Jul 13, 2008
400
0
I asked Apple for a refund, we'll see if it comes through. I can careless about $3, but think how rich these guys are getting off this crappy app. I would rather give the $3 to the bum in the subway station here.
 

Nipz

macrumors 65816
Nov 1, 2006
1,434
0
UK
how do you ask for a refund?

Like what are the steps in the menus etc?

Cheers

Ben
 

MSUSpartan

macrumors 6502
Jul 13, 2008
400
0
how do you ask for a refund?

Like what are the steps in the menus etc?

Cheers

Ben

I think that I opened iTunes and then clicked Help > iTunes Help

From there you can access your account and find the purchase that you have an issue with. Then you can file a complain or ask for a refund...
 

slapppy

macrumors 65816
Mar 20, 2008
1,227
42
how do you ask for a refund?

Like what are the steps in the menus etc?

Cheers

Ben

It's easier to open up your iTunes account within iTunes. Review your purchase and select the program you want a refund for. Send the message within iTunes and Apple will credit you back.
 

MSUSpartan

macrumors 6502
Jul 13, 2008
400
0
They're feeling the heat...

http://tumblr.twenty08.com/post/49287968/lots-of-hostility

No one is buying it though. I agree with many of the posters on their blog, there should be , at a minimum, a warning on the App Store letting people know that it doesn't work. They should take out the fact that it supports YIM/MSN and has push notifications.

Apple should just take this crap down. Come on Beejive.
 

diesel

macrumors 6502a
Aug 3, 2007
807
25
They're feeling the heat...

http://tumblr.twenty08.com/post/49287968/lots-of-hostility

No one is buying it though. I agree with many of the posters on their blog, there should be , at a minimum, a warning on the App Store letting people know that it doesn't work. They should take out the fact that it supports YIM/MSN and has push notifications.

Apple should just take this crap down. Come on Beejive.



wow........yes they are feeling the heat as they should. I personally don't believe they set out to purposely scam anybody, but by continuing to sell a non-working product.........well that's just wrong now. they're just a bunch of hacks who got in over their heads. it was somewhat comical to watch this train wreck in the beginning, but after reading their latest post, it's more sad then comical. Within their last post, a few things stood out.

"A reliable solution just can’t be built in a day, and I wish we could, but there’s no way we can implement the solutions that we want in a few days."

WTF are they talking about? do they think we are idiots?........they had all the months prior to release and a month after release. no one expected them to build a reliable solution in a day. however, we did expect a reliable solution to be in place prior to release, and especially a month out. i think most of the the buyers, unlike me, bent over backwards in withholding judgement for as long as they could in order to allow the devs to fix the app. it's a shame that the devs pretty much wore them all down with the excuses and more excuses.


"We’re re-implementing each protocol from scratch."

So they've pretty much acknowledged what they built and sold to us was not the best implementation, i.e. crap for lack of a better word. yet, they still continue to sell their crap. the honorable thing for them to do at this point is to pull their crap app from the store until they have completed overhauling their app and have confirmed it is working for for those who have already purchased it and haven't requested a refund.


"If I could just pay someone to fix it all, I would, but the reason that no one else has a product like MobileChat (ignoring BeeJive for a second) is because it’s an incredibly difficult product to get working (technically speaking)"

Once again, WTF are they talking about? Palringo and IM+ are out there, and putting bells and whistles aside, they do what IM programs should allow you to do, and that is IM with your buddies.......reliably. they make it seem like MC is cutting edge, and hence all the problems. MC is cutting edge indeed, cutting edge crap. Though I could interpret their statement to mean, yes, no one else has a product like MC that simply doesn't work.


"Yes, we were wrong for selling you a non-working product; however, we didn’t do it on purpose, and we’re working our hardest to make up for it."

As mentioned previously............they still continue to sell their non-working product to new buyers while acknowledging they were wrong for selling a non working product to us. and yet they have the nerve to state this in the beginning of their blog:


"We’re not scamming everyone. That’s the most ridiculous thing I’ve heard yet."

but they continue to sell what they acknowledge is a non working product..........if that's not scamming then i don't know what is.


So to recap:

1) they acknowledge they sold us a non working app, i.e. crap
2) because it's not working, they are completeling overhauling the protocols to make it work
3) the overhaul is not complete, and the problems have not been fixed, yet they are happy to continue selling the app to new buyers
4) despite 1-3 above, they claim that for anyone to call MC a scam is ridiculous
 
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