Hello MacRumors people!
I just received my Nanoleaf Lightstrips, and I've been trying to set them up for 3 days, with very little help from their Tech Support. For some reason, when I try to add the accessory through the Home App, it recognizes the Lightstrips, but then it will say the Accessory is Unresponsive.
If I add it through the NanoLeaf App, I get a bunch of errors, yet, I'm able to control the lights, but it should work in the Apple Home App, since it's Matter based. I followed every instruction to the T, and nothing seems work and I can't operate it through the Apple Home App, especially since it is Apple HomeKit supported.
Can anyone shed some light to this? Thank you so much for your help!
I just received my Nanoleaf Lightstrips, and I've been trying to set them up for 3 days, with very little help from their Tech Support. For some reason, when I try to add the accessory through the Home App, it recognizes the Lightstrips, but then it will say the Accessory is Unresponsive.
If I add it through the NanoLeaf App, I get a bunch of errors, yet, I'm able to control the lights, but it should work in the Apple Home App, since it's Matter based. I followed every instruction to the T, and nothing seems work and I can't operate it through the Apple Home App, especially since it is Apple HomeKit supported.
Can anyone shed some light to this? Thank you so much for your help!