First off, if you return something for a refund because it's defective, they don't charge 10%.Didn't knew about that 10% return policy, that's wack. I mean if you bought it and returned it the next day, what's the point in Apple keeping 10% for your money back?
If you return something for a refund because of buyers remorse, they charge 10% because they have to take your return, fully recondition it, and then resell it at a discounted price as a refurb.
Based on your 1-day experience with a defective model?Stealthipad said:the air is way too light duty to do more than a little light duty student work.
The point is, there HAVE been people that have purchased Thinkpads in the last 4 months that got lemons (and had the same experience that you had with the Air).I have purchased six Thinkpads in the last 4 months and not a single one has had a defect.
If they started posting about how utterly useless Thinkpads were (because of their one experience with a lemon), would you agree? I mean, YOUR experience was that you purchased SIX and they all worked. And here's this guy that purchased one, it was obviously a lemon, and he's trying to make the case that Thinkpads are just a toy because his broke.
Sorry yours was a lemon. Statistically, someone's got to get one (same thing's true with Thinkpads too, be happy that someone wasn't you over the last 4 months). But you are being a bit of a poor sport by trying to equate your experience with a lemon into some broader review that "Airs are for lightweight student use only".