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New iPod Shipping from Apple Store?
- Thread starter mstecker
- Start date
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my 10gig ipod right now is on its way to my house, i went for the 2 day shipping though, whats another 8$ when spending 300 already.
My order status says Priority Overnight now
but if everyone is getting this i want my 8 bucks back
-Neal
My order status says Priority Overnight now
but if everyone is getting this i want my 8 bucks back
-Neal
I guess the only one to have a grudge with is the person coding the shipping method shown on the order status form, so it appears my iPod 2 will show up on Monday, and the 2-day/overnight business was not correct. I didn't pay the $8 and don't get the service, fair enough.
I'm loading my music right now onto my new 30 Gig iPod! This thing is a work of art. The only thing that disappoints me so far is that there is only one cable that connects from Firewire to the iPod. I'll have to spring another $19 to be able to use the AC adapter at work while I leave the dock always connected at home.
I hope you all have similar luck. Now time to call and get my $8 back!
I hope you all have similar luck. Now time to call and get my $8 back!
Glad to hear people are getting their iPods - not so glad to hear I haven't gotten mine yet!
I ordered early Monday afternoon, opted for the expedited shipping. Like most people I didn't hear anything until Thursday, when I got a note saying the iPod had been shipped. I had the same thing with the empty FedEx tracking number (there was one, but it didn't have any info) - but that changed early this morning when I checked my order status and it said my package had been shipped...via FedEx Ground!? With an expected arrival of Monday May 5th?!?!?!
I was not too happy - so I called up Apple and they told me that, yes, I had been charged the $8 fee, and that, not to worry, my shipment had been upgraded to overnight, free of cost, and it would be here by the end of the day. Well I know its only 5:30, and FedEx DOES ship into the evening, but the last check point on the FedEx tracking page says "Scanned at Sort Facility in Hartford CT 3:07". And I'm in New Hampshire!
This isn't looking good - was I lied to by my beloved Apple? Will I not see my new 30GB iPod when I thought I would? Did I pay $8 for a service that wasn't provided to me!?
I am a sad, sad, iPodless man right now.
Davis
I ordered early Monday afternoon, opted for the expedited shipping. Like most people I didn't hear anything until Thursday, when I got a note saying the iPod had been shipped. I had the same thing with the empty FedEx tracking number (there was one, but it didn't have any info) - but that changed early this morning when I checked my order status and it said my package had been shipped...via FedEx Ground!? With an expected arrival of Monday May 5th?!?!?!
I was not too happy - so I called up Apple and they told me that, yes, I had been charged the $8 fee, and that, not to worry, my shipment had been upgraded to overnight, free of cost, and it would be here by the end of the day. Well I know its only 5:30, and FedEx DOES ship into the evening, but the last check point on the FedEx tracking page says "Scanned at Sort Facility in Hartford CT 3:07". And I'm in New Hampshire!
This isn't looking good - was I lied to by my beloved Apple? Will I not see my new 30GB iPod when I thought I would? Did I pay $8 for a service that wasn't provided to me!?
I am a sad, sad, iPodless man right now.
Davis
Please let us know how this goes. I'd like my $8 as much as the next guy, but it seems a bit of a weak argument to say that becuase they upgraded some people to overnight (which wasn't guaranteed), but you opted for overnight which WAS guaranteed for only $8 more, you're entitled to your money back.
It'd be a bit like asking for the price of my appitizer to be removed from my bill becuase the chef sent a free one to the people across the restuarant.
Of course, $8 is $8, so if it works, I'll ask.
M.
Yes, I called and was able to get my $8 back. At first the support person thought I was crazy, then I told him that many others have gotten a credit if they paid for 2-day service.
After being put on hold for 5 minutes he returned from a chat with his supervisor. He apoligized and told me that the credit would be applied to my card. At the end of the call he thanked me for the info and said that he would now be able to credit future customers without having to bring a supervisor into the inquiry.
After being put on hold for 5 minutes he returned from a chat with his supervisor. He apoligized and told me that the credit would be applied to my card. At the end of the call he thanked me for the info and said that he would now be able to credit future customers without having to bring a supervisor into the inquiry.
After having paid the $8 fee, and after having not recieved my iPod yesterday, I called and got my money back (the $8, not the $499), and a short apology. The rep on the phone said he would "put priority on this" in order to "encourage FedEx to make a saturday delivery". I figured this was BS (I didn't bother saying anything) - would there be a way for Apple to change the status of an order after it had already gone out? Has anyone ever had any luck with FedEx shipping on a Saturday? My poor, lonely iPod left Hartford CT (about 1.5 hrs from me) at 11:30 last night, so maybe there is a chance will we be together by the end of the day. Let us all hope .
Davis
.Davis
would anyone that's gotten the new iPod be able to check really quickly if it is supported in OS 9? (I know the box says it isn't but I am still curious if iTunes will pick it up)