New Macbook Pro M1 16-inch design flaw (a soft dint appears on the case where the screen 2 hinges are located) hinge pressure provoking this situation

[carsantini]

Pictures are better than words, please see pictures attached. This is the situation: Purchase the Macbook Pro M1 16-inch on Oct 2021. Just notice there are two soft dints on the case exactly were the two display hinges are located. The hinges are pressuring the aluminum case to the extend of provoking this situation. The MBP M1 is working flawlessly and I absolutely love all it's features. Physically, my MBP M1 is perfect no dents or scratches anywhere with the exception of the 2 identical soft dints in the same place where the display hinges are located.

Will call apple support tomorrow to see if there's a recall or reports about this.

If anyone has this situation please post your message. Thxs!

 

[Sheepish-Lord]

I don’t even know how you would do this.

 

[BeatCrazy]

Those dents can't me made from a hinge inside the aluminum.

 

[chabig]

I suspect something like that could be caused by trying to force the screen open beyond its limits.

 

[carsantini]

Those dents can't me made from a hinge inside the aluminum.

thats my guess

 

[carsantini]

I suspect something like that could be caused by trying to force the screen open beyond its limits.

impossible. My MBP is stationary in my office. Well taken care of. This is my 5th macbook and this never happened to me with any of them.

 

[Sheepish-Lord]

impossible. My MBP is stationary in my office. Well taken care of. This is my 5th macbook and this never happened to me with any of them.

The problem is there would need to be some pressure applied to cause any dent especially like this since the hinges job is to have free range of motion. When the MB lid is open or closed there is no pressure applied so as long as it opens freely then there wouldn't be any issue. The ONLY thing I could see is if you did somehow apply pressure the hinges would be the most logical area for the dents to show up because it would provide counter resistance to whatever force is being applied. Essentially, the space in-between the hinges would flex/blend but the hinges themselves won't therefore creating the impression. To me, it looks like your device has either being wedged into something or had something heavy on top. Lastly, if it was caused by the weight of the MB screen all laptops shipped would have dented hinges and when the screen is open there's no force being applied so there goes that theory.

This is not a design flaw and you either had something happen without your knowledge or you're weirdly lying about the situation on a forum.

 

[Ifti]

Mine doesn't have that.
It does seem very much like the screen was opened slightly beyond its limitation, as mentioned in post 4 above. May have been done without you realizing?.....
Ive never had this with any MacBook Ive owned, and not with my current M1 Max 16" either....

 

[carsantini]

The problem is there would need to be some pressure applied to cause any dent especially like this since the hinges job is to have free range of motion. When the MB lid is open or closed there is no pressure applied so as long as it opens freely then there wouldn't be any issue. The ONLY thing I could see is if you did somehow apply pressure the hinges would be the most logical area for the dents to show up because it would provide counter resistance to whatever force is being applied. Essentially, the space in-between the hinges would flex/blend but the hinges themselves won't therefore creating the impression. To me, it looks like your device has either being wedged into something or had something heavy on top. Lastly, if it was caused by the weight of the MB screen all laptops shipped would have dented hinges and when the screen is open there's no force being applied so there goes that theory.

This is not a design flaw and you either had something happen without your knowledge or you're weirdly lying about the situation on a forum.

I can assure you no irregular pressure applied. The MBP M1 is stationary, simple screen opening and close. This is my 5th macbook and I handle this one the same way as the others. My guess is the aluminum gauge thickness was changed and/or the hinge design concentrates too much force in one area.

 

[Aggedor]

Something must have happened to your machine that you don't know about, because even the thin aluminium sheet that forms display casing requires a considerable amount of force to dent like that.

So either someone has been messing with your machine, or you're not giving us the full story. I suspect Apple support will say the same thing, because that's not a design flaw or even a production flaw.

 

[carsantini]

The problem is there would need to be some pressure applied to cause any dent especially like this since the hinges job is to have free range of motion. When the MB lid is open or closed there is no pressure applied so as long as it opens freely then there wouldn't be any issue. The ONLY thing I could see is if you did somehow apply pressure the hinges would be the most logical area for the dents to show up because it would provide counter resistance to whatever force is being applied. Essentially, the space in-between the hinges would flex/blend but the hinges themselves won't therefore creating the impression. To me, it looks like your device has either being wedged into something or had something heavy on top. Lastly, if it was caused by the weight of the MB screen all laptops shipped would have dented hinges and when the screen is open there's no force being applied so there goes that theory.

This is not a design flaw and you either had something happen without your knowledge or you're weirdly lying about the situation on a forum.

Something must have happened to your machine that you don't know about, because even the thin aluminium sheet that forms display casing requires a considerable amount of force to dent like that.

So either someone has been messing with your machine, or you're not giving us the full story. I suspect Apple support will say the same thing, because that's not a design flaw or even a production flaw.

Don't you think its weird that somehow something happened to my MBP without me knowing about it. I'm the sole user of the laptop. Gonna dig into this more.

 

[SpotOnT]

Do let us know what Apple says.

 

[MrCdvr]

It's a mechanical damage caused by opening the lid more than it can be opened and hinges bent the lid.

 

[Aggedor]

Don't you think its weird that somehow something happened to my MBP without me knowing about it. I'm the sole user of the laptop. Gonna dig into this more.

Like I said, either someone messed with your machine, or you are not giving us the full story. If this is trying to cover for some potential Apple support ticket you're going to file, I'm not sure it is going to work.

 

[MyiBill]

I have the same problem on my 2017 13” mbp. Happen a couple years ago and have no idea how

 

[wilberforce]

Do the hinges work smoothly? You should be able to open and close the MBP with a single finger of one hand only, without holding the base at all.
If the hinges take more force than this to open, then there is something wrong with the hinges.

 

[maerz001]

Do you have kids or a cleaning lady?

 

[Alpha Centauri]

So this must have occurred last opening/ closing period, as it's just so acutely obvious to not have noticed before? Be interesting what Apple says based on this model perhaps still having the lid angle sensors installed.

Edit: no idea how or why it's happened. I'm only aware of hinges coming loose and falling apart in very old models (personal experience).

 

[shadowmatt]

I have read in other forums, and maybe this one as well, that people are raising concerns about the hinges with these new MBPs.

It seems they can be over tightened / misaligned when assembled and that is causing some peoples hinges to creak and the plastic cover under the screen to warp.

It may well be that something like this has happened to yours. Do the hinges creak? When opening the screen does it look like it contact the bottom case at any point in the rotation?

 

[0906742]

I'm just wondering whether this new design where display lid is flat makes it more prone to this issue if there is even slight stiffness in the hinges or display is accidently pressed against limiter (I don't mean hard but just opened it until you feel it hitting the limiter).

Also I'm wondering whether older design with rounder shape lid is more rigid? I think lid in those makes "slight" curve just around where the hinges are and this shape might actually reinforce it a bit naturally. Which make sense to me as many structural parts in many things are using angled metal parts to make them more rigid, just peek under your car and see supporting arms and such, they are angled steel or iron usually.

 

[seadragon]

Where did you go @carsantini ?

 

[spiderman0616]

Where did you go @carsantini ?

Probably still at the Apple store trying to find someone who will believe that this just happened on its own.

 

[yitwail]

Hope no one becomes unhinged because of this.

 

[spiderman0616]

Hope no one becomes unhinged because of this.

It's really nothing to get bent out of shape about.

 

[Alpha Centauri]

It's really nothing to get bent out of shape about.

Wished you'd put a lid on it!