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spiderman0616

Suspended
Aug 1, 2010
5,670
7,499
It is what it is. Prob joined just for that post, though the motivation for it eludes me. Isn't the first time and won't be last.
It's been on such an uptick lately though. I really and truly believe that the computer industry has become rattled by Apple silicon, and I would not be at all surprised if some of the trolling was from marketing teams or something. Stranger things have happened.
 

pshufd

macrumors G4
Oct 24, 2013
10,152
14,575
New Hampshire
I have never seen nor heard of this happening before and I've been using MacBook Pros since 2008. I have the model that the OP has and bought it 20 minutes after ordering opened up. I open and close the laptop probably 10 times a day.
 

wilberforce

macrumors 68030
Aug 15, 2020
2,932
3,210
SF Bay Area
I have never seen nor heard of this happening before and I've been using MacBook Pros since 2008. I have the model that the OP has and bought it 20 minutes after ordering opened up. I open and close the laptop probably 10 times a day.
To be fair, there are reports of similar dents:

https://www.reddit.com/r/macbookpro/comments/mod4db
https://www.reddit.com/r/macbookpro/comments/pldjmm
https://www.reddit.com/r/apple/comments/6we10j

Apparently usually due to misuse or accident
 
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pshufd

macrumors G4
Oct 24, 2013
10,152
14,575
New Hampshire

There may be some reports but I've never run into them and I usually run into problems that are widely reported or reported by a number of people on MacRumors or that make it to the big YouTube Mac channels.
 

spiderman0616

Suspended
Aug 1, 2010
5,670
7,499
There may be some reports but I've never run into them and I usually run into problems that are widely reported or reported by a number of people on MacRumors or that make it to the big YouTube Mac channels.
I honestly think what's happening in this particular case is that people just aren't careful and don't even know that they aren't careful. In my experience, those kind of people also don't really care about cosmetic damage, at least to a certain degree. Apple gear seems to stand up to those kind of users relatively well, but everything has its limits.

I find examples of this every time I go to my sister's house. She is still using an old 11" MacBook Air as her main computer and runs her entire business from it. She's also a pretty big fan of her iPhone and iPad. I have found her MacBook under large heavy, piles of random things, her iPad just laying on the garage steps leading into the house, and all kinds of other unspeakable things. She has also run over her own iPhone with the car before, left her phone on top of the car and drove away, you name it, she has put a device through it. I'd be willing to bet her total minutes using iPhones in her entire life, she's probably got more screen time on cracked screens than non-cracked screens and it's not even close.

My point being, my sister is the type of person who would fling her notebook open way too hard for the hinges to handle, severely dent the lid, not even notice it for a month, and then act all incredulous later when she does notice it. I suspect these MacBooks in the pictures are owned by, or were borrowed from their owners by, people like my sister.
 

Alpha Centauri

macrumors 65816
Oct 13, 2020
1,446
1,143
They do? Interesting. Is there a way to access this info? Or are they using it strictly for determining whether to honor warranty work?
Yep, for internal purpose only I believe. Was a tear down story here end of 2019, so I assume they're still fitted on 16 inch models?

 

pshufd

macrumors G4
Oct 24, 2013
10,152
14,575
New Hampshire
Hence why they now have a lid angle sensor I presume.

A long time ago, I was at the Genius Bar waiting to get my Mac looked at. In the time I was there, two people brought in damaged iPhones. They looked inside the Lightning or 30-pin connector socket and said that it was water damaged and offered them a replacement at a reduced cost from retail. Apparently a decent number of people were bringing them in damaged from water and trying to get a free repair.
 

spiderman0616

Suspended
Aug 1, 2010
5,670
7,499
A long time ago, I was at the Genius Bar waiting to get my Mac looked at. In the time I was there, two people brought in damaged iPhones. They looked inside the Lightning or 30-pin connector socket and said that it was water damaged and offered them a replacement at a reduced cost from retail. Apparently a decent number of people were bringing them in damaged from water and trying to get a free repair.
Apple used to be FAR more lenient about phone replacements up until about iPhone 4 or 5. I have gone to Apple in the past for some RIDICULOUS reasons and gotten free replacements out of it, even out of warranty.

I think in the past they were more concerned with getting buy-in on the iPhone. Now that the world seems to have decided that the iPhone is a good product, one that is now even water/dust resistant and much more resistant to drops than it used to be, they can say, "Well, you don't have AppleCare Plus, so........"
 
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Alpha Centauri

macrumors 65816
Oct 13, 2020
1,446
1,143
A long time ago, I was at the Genius Bar waiting to get my Mac looked at. In the time I was there, two people brought in damaged iPhones. They looked inside the Lightning or 30-pin connector socket and said that it was water damaged and offered them a replacement at a reduced cost from retail. Apparently a decent number of people were bringing them in damaged from water and trying to get a free repair.
I guess phones will always be one of those used and abused items. Be it testing the touted IP ratings at the beach, not wanting to leave it behind unattended or it falling down a toilet. For this (the beach) I take along an old no data, no worries-if stolen-phone with me.

Then off course there's battery replacement at 3rd party shops to save some bucks but never considering if they've equipment and skills to even retain the original seal on assembly. This I will never understand. Spending $1k+ on the latest/ greatest and then skimping on replacement at the local small "they always do it cheap for me" shop. No interest what cheap batteries they use or ability to do so.
 
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spiderman0616

Suspended
Aug 1, 2010
5,670
7,499
I guess phones will always be one of those used and abused items. Be it testing the touted IP ratings at the beach, not wanting to leave it behind unattended or it falling down a toilet. For this (the beach) I take along an old no data, no worries-if stolen-phone with me.

Then off course there's battery replacement at 3rd party shops to save some bucks but never considering if they've equipment and skills to even retain the original seal on assembly. This I will never understand. Spending $1k+ on the latest/ greatest and then skimping on replacement at the local small "they always do it cheap for me" shop. No interest what cheap batteries they use or ability to do so.
I may sound like a grumpy old man here, but yes, people ARE lazy and cheap. I have an acquaintance who constantly texts me questions about Apple stuff because he thinks I will either instantly have the answer or will look it up for him. Either way is less effort for him, so I started answering to the effect of, "I don't know--I'd say either Google it or call Apple."

He's also the type who will, for example, buy the nicest iPad Pro made and then cheap out when it needs a new battery or he carelessly cracks the screen. There are certain people who just think the world revolves around them, unfortunately. Oddly enough, I'd bet 99% of the people I know who are like that are about my age (45), not kids. It seems to be MY generation that thinks nobody else counts.
 
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shadowmatt

macrumors regular
Feb 24, 2005
234
320
I may sound like a grumpy old man here, but yes, people ARE lazy and cheap. I have an acquaintance who constantly texts me questions about Apple stuff because he thinks I will either instantly have the answer or will look it up for him. Either way is less effort for him, so I started answering to the effect of, "I don't know--I'd say either Google it or call Apple."

He's also the type who will, for example, buy the nicest iPad Pro made and then cheap out when it needs a new battery or he carelessly cracks the screen. There are certain people who just think the world revolves around them, unfortunately. Oddly enough, I'd bet 99% of the people I know who are like that are about my age (45), not kids. It seems to be MY generation that thinks nobody else counts.
The problem is sometimes Apple uses materials that can warp, crack and they seem more concerned with design than lifespan.

Nearly every iBook, MacBook, Powerbook I have ever owned has had some sort of design defect. From cracking cases of the old iBooks to logic boards failing, to keyboard failing etc...

Most people want to buy a decently built device that can withstand daily use. Some people do not treat their devices with kid gloves, which should be OK.
 

pshufd

macrumors G4
Oct 24, 2013
10,152
14,575
New Hampshire
The problem is sometimes Apple uses materials that can warp, crack and they seem more concerned with design than lifespan.

Nearly every iBook, MacBook, Powerbook I have ever owned has had some sort of design defect. From cracking cases of the old iBooks to logic boards failing, to keyboard failing etc...

Most people want to buy a decently built device that can withstand daily use. Some people do not treat their devices with kid gloves, which should be OK.

I got 10 years from my 2008 MacBook Pro. My 2014 and 2015 MacBook Pros are still going strong. I have a 2007 MacBook Pro that is still usable.

The main issues I've had are nVidia GPUs and I've had a number of logic boards replaced due to those. But the case and other areas have been good. I do expect ten years of service from my Mac. I'm typing on a 2010 iMac right now and it's still a beast of a machine. Perfectly fine for office use.
 
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Alpha Centauri

macrumors 65816
Oct 13, 2020
1,446
1,143
I may sound like a grumpy old man here, but yes, people ARE lazy and cheap. I have an acquaintance who constantly texts me questions about Apple stuff because he thinks I will either instantly have the answer or will look it up for him. Either way is less effort for him, so I started answering to the effect of, "I don't know--I'd say either Google it or call Apple."

He's also the type who will, for example, buy the nicest iPad Pro made and then cheap out when it needs a new battery or he carelessly cracks the screen. There are certain people who just think the world revolves around them, unfortunately. Oddly enough, I'd bet 99% of the people I know who are like that are about my age (45), not kids. It seems to be MY generation that thinks nobody else counts.
Well, you're younger than me, so let me get grumpier ;)

Lazy, entitled, attention deficient, seeking instant gratification with zero interest for analytical learning. That sums it up for me as the posts get dumber by the minute. So in the time it takes to log in, already a multitude of answers can be googled. I mean there's never been so much knowledge base available to draw upon, some is crap for sure but using different sources and some common sense to come up with basic solutions isn't difficult. And let's be realistic, 99% of Q have been asked before and solutions provided.

What annoys me the most is when OPs just disappear. No thanks for trying, no feedback or resolve posted. Off course this isn't forum specific but I see this also in a car tech forum I'm in. Many, new members especially, write opinions to only their own use case without attempts to research the actual asked question, often putting the OP down in the process. Finding actual solutions to asked problems are off course much more difficult and time driven. No help often, just a need to see their name in a thread.

I tend to look after the antique stuff I have due to the (for me) high initial purchase cost. But I suppose those with enough cash and on annual upgrade cycles may less appreciate, and look after their devices? I don't know, just guessing.

So that's enough ranting and derailing the OP. It's back to reading what colour M2Air should I choose, what colour choice has everyone settled on after returning devices multiple times, and what grit sandpaper is best to remove my finger prints for Midnight colour use.
 
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pshufd

macrumors G4
Oct 24, 2013
10,152
14,575
New Hampshire
Well, you're younger than me, so let me get grumpier ;)

Lazy, entitled, attention deficient, seeking instant gratification with zero interest for analytical learning. That sums it up for me as the posts get dumber by the minute. So in the time it takes to log in, already a multitude of answers can be googled. I mean there's never been so much knowledge base available to draw upon, some is crap for sure but using different sources and some common sense to come up with basic solutions isn't difficult. And let's be realistic, 99% of Q have been asked before and solutions provided.

What annoys me the most is when OPs just disappear. No thanks for trying, no feedback or resolve posted. Off course this isn't forum specific but I see this also in a car tech forum I'm in. Many, new members especially, write opinions to only their own use case without attempts to research the actual asked question, often putting the OP down in the process. Finding actual solutions to asked problems are off course much more difficult and time driven. No help often, just a need to see their name in a thread.

I tend to look after the antique stuff I have due to the (for me) high initial purchase cost. But I suppose those with enough cash and on annual upgrade cycles may less appreciate, and look after their devices? I don't know, just guessing.

So that's enough ranting and derailing the OP. It's back to reading what colour M2Air should I choose, what colour choice has everyone settled on after returning devices multiple times, and what grit sandpaper is best to remove my finger prints for Midnight colour use.

Most people don't study physics, chemistry and biology in college and taking these courses usually results in being able to think through things and figure things out.

One benefit to this is being able to find nice computers on the used market for very cheap.

Many years ago, a neighbor asked my son to take a look at his computer because he was ready to throw it out and buy a new one because it was so slow. The computer was riddled with malware so he cleaned it all off and he was happy with the system. I suspect that many of these systems get tossed out or go up on Craigslist and sold "as-is".

I'm typing this on a 2010 iMac 27 that I got for $100. It was cheap because it wasn't working and it had a thermal sensor problem. It has a nice i7 and I can use it in Target Display Mode. I'm using it right now as a third monitor off my M1 mini and also for office stuff.

I've never damaged any of my computer equipment. I still have a 2000 Dell Inspiron 4100 that still works fine. Also, my old PowerMac G5. I usually wind up giving hardware away if it's something that I don't personally see a need for.
 
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