Same issue here after manually downloading the new app. Went back to HBO Max app. On my Fire Stick still shows HBO Max app - no update. Max Cluster.
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New 'Max' Streaming Service Launches, Replacing HBO Max
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I get this for free. So I enjoy the additional options, such as from Food Network. But the content organization seems to have gotten slightly worse.
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I can’t wait for more acquisitions so that we end up with HBOUniParaDisneyMax.
Native player on tvOS? I must admit to missing this completely, I wonder why it is't used, maybe lack of drm, or services wanting to use their player to (as much as possible) provide the same experience on all platforms vs presenting a unified experience with other services on the same platform.... No skip that this is no longer a mystery it is to give the same experience across platforms and allso to slightly screw competitors over
Logged in to Max app on iPhone. When I click on start streaming, gives me unknown error. Crappy launch.
Nopes probably not because your account still belongs in a region that has the new MAX service, Discovery iis not as stuoid as to allow themselves to antagonize paying subscribers who just happen to be traveling to another region that has not had the new service rolled out yet.
Who runs these companies?
This is the best they can do?
This is how they should have handled this idea.
This is the best they can do?
This is how they should have handled this idea.
Throwing away the HBO brand for the streaming service that is heavily HBO content is a strange choice. In the US at least that is a household name that even teens recognize. "Max" just sounds like some generic app that no one will immediately associate with any of the media on the platform. I'm sure a multibillion dollar corporation has the data to back up the change, but I don't see the point.
So instead of getting full additional content from other channels like HGTV, you get 'favorites' from other channels. Whose favorites? My favorites, or your favorites? Hard pass.
iPhone 14 Pro Max, downloaded Max app from App Store
!) Did not auto update from HBO Max app so downloaded from App Store
2) Saw prompt stating profiles, watch history and My List have a new home. When I select Start Streaming. get An error occurred! Something went wrong. Please try again. It locks my phone up and have to restart (tried 5 times so far). Not trying on my 3 ATV4K's or other devices until they figure it out. Free subscription through my provider. I won't pay 20 bucks a month or more for their content.
3) Will check through Spectrum to see if app updated through my TV provider.
Edit: Finally got my 3 ATV4K's and iPhone 14 PM to update. Process was convoluted and not the same on all devices. Scanning QR code worked best as Spectrum provides it to me.
!) Did not auto update from HBO Max app so downloaded from App Store
2) Saw prompt stating profiles, watch history and My List have a new home. When I select Start Streaming. get An error occurred! Something went wrong. Please try again. It locks my phone up and have to restart (tried 5 times so far). Not trying on my 3 ATV4K's or other devices until they figure it out. Free subscription through my provider. I won't pay 20 bucks a month or more for their content.
3) Will check through Spectrum to see if app updated through my TV provider.
Edit: Finally got my 3 ATV4K's and iPhone 14 PM to update. Process was convoluted and not the same on all devices. Scanning QR code worked best as Spectrum provides it to me.
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Tried deleting the app and reinstalling on my iPhone 14 Pro Max, and am still getting the "An error occurred! Something went wrong, Please try again." error.. Funny, too, that there's an option to tap "OK" which also does nothing, just like this app. What a waste.. They even had pre-orders setup! You could tap and have the app on launch day! What a joke then to see it doesn't work for so many people. If they're not even going to test their own software for a v1 Release, what hope is there that anything else that could end up broken gets fixed.
HBO, HBO GO, HBO NOW, HBO MAX, MAX... fail after fail.
Why not just merge Discovery plus and HBO Max completely and call it "HBO MAX'D"?
Why not just merge Discovery plus and HBO Max completely and call it "HBO MAX'D"?
So then the other way around: directly associating this mess with HBO would diminish the HBO brand.
What do you consider reasonable? Keep in mind that 4k, offline downloads, 4 or more simultaneous streams for $9.99 isn’t realistic.
4K UHD resolution and Dolby Atmos sound quality should be standard in any streaming platform.
HBO Go Max Fail Now
Is this an excuse to raise prices 200%? Because a month ago I paid my second year of HBO Max at 69€, no way I am paying 200€ for the same service. If they change my renewal price next year, I will cancel my subscription.
You ... think so? Have you seen their numbers? 99.99% chance they would still turn up a profit.
They already have. I've resorted to reading 8K books.