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Even if I did have Amex, I'd still be outta luck. I'm over 90 days definitely. I'm really bummed but I guess it could be way worse. At least it's on the bottom right.
 
For all the people in here whining about a scratch in your iDevice and suggesting contacting your credit card company or going to the Genius Bar I have a few things to chime in with.

First of all. I hated your type when I worked at Apple. You'd come in with non-existant issues and cry and cry for a replacement all because you got a scratch on it. Guess what, YOU SCRATCHED IT. APPLE DIDN'T SCRATCH IT. Get over it.

For the credit card claims. Are you serious? Thanks a lot for raising interest rates and fees. It's ******** claims like this that everyone else ends up paying for. It's one thing if you totally wrecked it, but you got a few scratches on it.

Everything in this world needs insurance or "protection" these days. Take responsibility for your own actions.
 
Should have been more careful then. If it really bothers you, throw it on the floor, stamp on it, and get it replaced.
 
bizzle said:
First of all. I hated your type when I worked at Apple. You'd come in with non-existant issues and cry and cry for a replacement all because you got a scratch on it. Guess what, YOU SCRATCHED IT. APPLE DIDN'T SCRATCH IT. Get over it.

Amen to that, take responsibility for your own actions sheesh!
 
Definitely, I agree. It's not that big of a deal. Like I said, I'm going to try to get a screen protector to cover it up.

What upsets me is that there is a double standard in the fact that people do get their iDevices replaced for scratched screens while others don't.

I am taking responsibility for my actions. I'm pretty sure what caused the scratch was me dropping my iPhone on it on a car ride back from vacation. The scratch is horizontal in portrait mode and over the shift key. It obviously could be way worse.

I have no expectations of Apple replacing anything, and I just hope that the screen protector works.
 
It's so weird how certain people have iPads that have been scratching and denting themselves. Do you think this was some sort of weird issue that Apple knew about?

Imagine you are just sitting there using your iPad and then all of a sudden a scratch appears..
 
You know what sucks, I would have bought a Crystal Film screen protector day 1 if Apple had them stocked in the store.. I didn't want to be bothered ordering online, or going into Manhattan to get one. Now look, I have to go to the city anyway, and also a scratch :). You live you learn. iPad 2 will definitely be getting screen protector day 1.
 
You know what sucks, I would have bought a Crystal Film screen protector day 1 if Apple had them stocked in the store.. I didn't want to be bothered ordering online, or going into Manhattan to get one. Now look, I have to go to the city anyway, and also a scratch :). You live you learn. iPad 2 will definitely be getting screen protector day 1.

I have no scratches on my iPhone or my iPad. Unless you are doing things with it that you shouldn't you shouldn't have any scratches. This I can't understand. I have had screen protectors on previous devices and all you're going to do is convince yourself that it looks decent.

Then again, if you're using it as a frisbee or something to get scratches, maybe it's a good buy.
 
What upsets me is that there is a double standard in the fact that people do get their iDevices replaced for scratched screens while others don't.

Sometimes I would swap people's product just to shut them up and avoid getting a headache. I couldn't take it anymore, that's why I quit.
 
I have no scratches on my iPhone or my iPad. Unless you are doing things with it that you shouldn't you shouldn't have any scratches. This I can't understand. I have had screen protectors on previous devices and all you're going to do is convince yourself that it looks decent.

Then again, if you're using it as a frisbee or something to get scratches, maybe it's a good buy.

Hahaha. I wish I was with the iPad, then I could explain the scratches. I have had crystal films on my other iDevices and they work beautifully.

I'm not saying I did not scratch it. I'm saying, I am just using it normally, in the Apple Case and I've gotten scratches. Maybe something sticks to the case, and then scratches my screen. I have no idea.
 
Sometimes I would swap people's product just to shut them up and avoid getting a headache. I couldn't take it anymore, that's why I quit.

Yeah, that sucks, cause I'm a very passive guy. You tell me no, I'm out of there.
 
For all the people in here whining about a scratch in your iDevice and suggesting contacting your credit card company or going to the Genius Bar I have a few things to chime in with.

First of all. I hated your type when I worked at Apple. You'd come in with non-existant issues and cry and cry for a replacement all because you got a scratch on it. Guess what, YOU SCRATCHED IT. APPLE DIDN'T SCRATCH IT. Get over it.

For the credit card claims. Are you serious? Thanks a lot for raising interest rates and fees. It's ******** claims like this that everyone else ends up paying for. It's one thing if you totally wrecked it, but you got a few scratches on it.

Everything in this world needs insurance or "protection" these days. Take responsibility for your own actions.

+1
 
For the credit card claims. Are you serious? Thanks a lot for raising interest rates and fees. It's ******** claims like this that everyone else ends up paying for. It's one thing if you totally wrecked it, but you got a few scratches on it.

Everything in this world needs insurance or "protection" these days. Take responsibility for your own actions.

Are you saying I'm somehow wrong to actually use the accidental damage benefit that my credit card company offers? I sent them a picture of the scratch and they honored my claim. They are the ones who decide whether the scratch is considered damage.

Also, I, like most financially responsible people, have never paid a penny in credit card interest or fees. I don't care if interest rates go up to 100%, if you are actually paying interest on your cards, you are a fool. Also, if you don't take advantage of the benefits your credit card company offers, you are also a fool.
 
Are you saying I'm somehow wrong to actually use the accidental damage benefit that my credit card company offers? I sent them a picture of the scratch and they honored my claim. They are the ones who decide whether the scratch is considered damage.

Also, I, like most financially responsible people, have never paid a penny in credit card interest or fees. I don't care if interest rates go up to 100%, if you are actually paying interest on your cards, you are a fool. Also, if you don't take advantage of the benefits your credit card company offers, you are also a fool.
I don't use credit cards, PERIOD. And yes, you are wrong for submitting a claim and getting A FULL refund for a scratch. Did you buy another iPad with the refund? I doubt it. You got a free scratched iPad because YOU scratched it. You gamed the system. People like you do it all the time. Buy something and submit a claim to get a freebie.
 
AMEX has NEVER required the damaged item to be sent in. Last letter I got a few weeks ago said that the claim was resolved, they have issued a $665 credit (I have 32GB wifi) into my account and if I had any more questions, I could call them 24/7.

What CC company have you used for claims?


American Express. Platinum Charge.

The three times I've used it I have had to send the item in...
 
I don't use credit cards, PERIOD. And yes, you are wrong for submitting a claim and getting A FULL refund for a scratch. Did you buy another iPad with the refund? I doubt it. You got a free scratched iPad because YOU scratched it. You gamed the system. People like you do it all the time. Buy something and submit a claim to get a freebie.

Not using credit cards isn't smart. You lose cash back, points, miles, and loads of travel and purchase protection benefits.

I didn't game the system. AMEX decides whether to repair or give a full credit. I was fully expecting the former, so to suggest I filed a claim just to get a freebie is ridiculous.

Yes, I did scratch my iPad. That's why it's called accidental damage protection. I damaged my iPad accidentally.

First you talk about raising interest rates, which is ridiculous. AMEX is a business and a business tries to make as much money as possible. Interest rates are high because there are idiots who would pay it just to buy things they can't afford.

Then you say you don't use credit cards, period, so you don't get any of the benefits while criticizing others who do.
 
American Express. Platinum Charge.

The three times I've used it I have had to send the item in...

Weird.

I've only done it twice in the last few years (one Platinum, one Blue) but didn't have to send the item in either time. Maybe depends on the item.
 
About 3 hours till I grab that Power Support Crystal Film for my iPad. Here is to hoping that the screen protector covers the scratch. If not, oh well, but at least I'll be protected in the future from more scratches.

I just hope I'll be able to apply it without getting dust and bubbles. That's one of the main reasons I didn't get one in the first place.
 
Well I got bad news and good news. Bad news: scratch is the same visibility as it was before. Good news: Screen protector went on without a problem. No dust, no bubbles. So at least I'm protected from future scratches. I will never own an iPad again without a screen protector day one.
 
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