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Mildredop

macrumors 68020
Original poster
Oct 14, 2013
2,478
1,510
I've got a Nexus 7 (2013) wi-fi only tablet and it's still on 4.4.4. Software Update says it's up to date. Even my Moto X has now updated to Lollipop.

Could anyone offer any suggestions as to why my Google device still won't update to the latest OS? I thought Nexus devices got the updates first. It's quite annoying having my phone and tablet on different OSes.
 

AQUADock

macrumors 65816
Mar 20, 2011
1,049
37
Did you root or modify the rom in any way because if you did Lollipop wont install. If you haven't then you will have to manually do it.
 

JackieInCo

Suspended
Jul 18, 2013
5,178
1,601
Colorado
I thought Nexus devices got the updates first. It's quite annoying having my phone and tablet on different OSes.

They are usually the first to get the updates but not always.

I have a 2012 Nexus 7 on T-Mobile that still has not gotten the update. My Nexus 4 got it about a month ago. Both are stock with no modifications.
 

MasterRyu2011

macrumors 65816
Aug 22, 2014
1,064
359
I've got a Nexus 7 (2013) wi-fi only tablet and it's still on 4.4.4. Software Update says it's up to date. Even my Moto X has now updated to Lollipop.

Could anyone offer any suggestions as to why my Google device still won't update to the latest OS? I thought Nexus devices got the updates first. It's quite annoying having my phone and tablet on different OSes.

I'm assuming you're referring to the 2014 Moto X? My 2013 version still hasn't seen an L update.

Either way, I went ahead and manually loaded Lollipop on my 2013 N7. I decided not to wait. It's working out great.
 

mercuryjones

macrumors 6502a
May 31, 2005
786
0
College Station, TX
This is one of the main reasons I sold my Nexus device and went back to an iPad.
If Google is going to state that the Nexus device updates are handled straight from Google, then these devices should be the first ones to get the new updates. However, it's a hit and miss thing.
 

diamond.g

macrumors G4
Mar 20, 2007
11,445
2,674
OBX
This is one of the main reasons I sold my Nexus device and went back to an iPad.
If Google is going to state that the Nexus device updates are handled straight from Google, then these devices should be the first ones to get the new updates. However, it's a hit and miss thing.

Very few folks like the device lottery system that Google uses for updates. Really the only time it works out is when there is a major bug found and they roll back a push, as usually the amount of devices that got the bum update would be small.

But in terms of Manufacturers for Android devices Google typically does get the update out to Nexus devices before others. Motorola tends to be the odd company out since they have started using near stock ROMs.
 

JackieInCo

Suspended
Jul 18, 2013
5,178
1,601
Colorado
Go to settings -> apps -> all, then stop google play services and google framework and delete cache.. worked for me the first time.

I remember I did this in order to upgrade my N7 and N4 to KitKat. I had to enter my accounts and passwords all over again. It took awhile to get everything back to what it was before doing this.
 

three

Cancelled
Jan 22, 2008
1,484
1,225
Flash the latest system image if you feel comfortable. You'll lose all of your data but it is worth it. If you have a Windows PC or installation of it on your Mac, get the WugsFresh Nexus Root Toolkit, it makes live so much easier.
 

mercuryjones

macrumors 6502a
May 31, 2005
786
0
College Station, TX
Flash the latest system image if you feel comfortable. You'll lose all of your data but it is worth it. If you have a Windows PC or installation of it on your Mac, get the WugsFresh Nexus Root Toolkit, it makes live so much easier.
Thing is, you shouldn't have to. That's like saying - oh, you want the latest Windows update? Just download the ISO of Windows and do a fresh install. Sure, you'll lose all of your data and settings, but so what?
 

MasterRyu2011

macrumors 65816
Aug 22, 2014
1,064
359
Thing is, you shouldn't have to. That's like saying - oh, you want the latest Windows update? Just download the ISO of Windows and do a fresh install. Sure, you'll lose all of your data and settings, but so what?

It's an option. You don't have to upgrade; but if you want to, and the OTA is not available, you have a choice. Personally, there is really nothing to save on my tablet anyway so it's never a hassle. Just backup the photos and music (not even, because i don't really horde mp3s), and you're all set.
 

Stooby Mcdoobie

macrumors 6502a
Jun 26, 2012
834
45
Flash the latest system image if you feel comfortable. You'll lose all of your data but it is worth it. If you have a Windows PC or installation of it on your Mac, get the WugsFresh Nexus Root Toolkit, it makes live so much easier.

Fwiw, you can flash an image without wiping data. You just need to edit the flash-all script, or simply omit the userdata partition if flashing manually.
 
Last edited:

mi7chy

macrumors G4
Oct 24, 2014
10,628
11,299
Android with nearly 90% of the world's marketshare does staggered upgrades otherwise the internet breaks. As others have mentioned if you must have it sooner you can always go on XDA and sideload the OTA that someone else has already gotten or flash the full official image from Google. Don't see what the big deal is nor understand how someone doesn't know how to Google for basic info. When my iPad doesn't update to new iOS due to various reasons like update servers are bogged down or device running low on storage space I, too, have to Google how to do a full IPSW restore using iTunes.

https://developers.google.com/android/nexus/images

1920px-MobileOS_market_share_till_2014_Q2.png
 

mercuryjones

macrumors 6502a
May 31, 2005
786
0
College Station, TX
Android with nearly 90% of the world's marketshare does staggered upgrades otherwise the internet breaks. As others have mentioned if you must have it sooner you can always go on XDA and sideload the OTA that someone else has already gotten or flash the full official image from Google. Don't see what the big deal is nor understand how someone doesn't know how to Google for basic info. When my iPad doesn't update to new iOS due to various reasons like update servers are bogged down or device running low on storage space I, too, have to Google how to do a full IPSW restore using iTunes.

https://developers.google.com/android/nexus/images

Image

You do realize that a very small subset of that 90% get access to new updates at a time, right? Or, are you under the impression that Google makes the update available to all of them at once?
What's funny is that Apple makes the update available to the majority of their devices at once, and the internet doesn't break. Sounds like your theory might be broken.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Nexus 7 2013 not updating to Lollipop

You do realize that a very small subset of that 90% get access to new updates at a time, right? Or, are you under the impression that Google makes the update available to all of them at once?

What's funny is that Apple makes the update available to the majority of their devices at once, and the internet doesn't break. Sounds like your theory might be broken.


Yes it's a nonsense theory on every level. From not understanding how Google distribute, how OEM's distribute and EOL devices, alongside the multitude of Carriers impacting things, and the many versions of Android that don't even have google services... The theory is it even ready for the mixing bowl let alone half baked...
 

mi7chy

macrumors G4
Oct 24, 2014
10,628
11,299
With a tiny footprint like iOS or Mac OSX it might not matter but for anything with a significant footprint it's common sense to do staggered updates which pretty much all respectable organizations do like carriers so they don't saturate their connectivity affecting not only data but also voice and sms, enterprises with OS and antivirus updates so they don't take down their WAN connections, etc. Even the electric utility companies do rolling blackouts. Apple could benefit too to avoid situations like iOS 8 update that broke cell service and touch id.
 

mercuryjones

macrumors 6502a
May 31, 2005
786
0
College Station, TX
With a tiny footprint like iOS or Mac OSX it might not matter but for anything with a significant footprint it's common sense to do staggered updates which pretty much all respectable organizations do like carriers so they don't saturate their connectivity affecting not only data but also voice and sms, enterprises with OS and antivirus updates so they don't take down their WAN connections, etc. Even the electric utility companies do rolling blackouts. Apple could benefit too to avoid situations like iOS 8 update that broke cell service and touch id.

With an even tinier footprint, like the Nexus, Google should be able to handle a full rollout to all of the Nexus devices that can get the update. I mean, this is Google we are talking about. I'm pretty sure they can handle the bandwidth requirements. If they can't, then maybe they should be cataloging every user search and ad request.
Unless you really don't think that Google can handle it, either from a data standpoint or a bug fix standpoint. I'm beginning to think that maybe they shouldn't be in charge of Android, if they can't handle either.
 

MRU

macrumors Penryn
Aug 23, 2005
25,370
8,952
a better place
Nexus 7 2013 not updating to Lollipop

With a tiny footprint like iOS or Mac OSX it might not matter but for anything with a significant footprint it's common sense to do staggered updates which pretty much all respectable organizations do like carriers so they don't saturate their connectivity affecting not only data but also voice and sms, enterprises with OS and antivirus updates so they don't take down their WAN connections, etc. Even the electric utility companies do rolling blackouts. Apple could benefit too to avoid situations like iOS 8 update that broke cell service and touch id.


You have no notion of what 'tiny footprint' is if you think Apple IOS footprint / global sales are less than Google sales of Nexus devices, and yet Google can't even roll out the full suite of Nexus updates all at same time.

Likewise if you believe it suddenly is going to 'break the Internet' by doing so and that this is even a consideration then you are being very naive.
 
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