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jwflutterby

macrumors regular
Original poster
Jul 9, 2008
148
3
I frequently take screen shots in Safari then turn them into pdfs to capture the full web page in one file instead of 50 images. I am not seeing the Full Page option now on my iPhone 13 pro. And print then send to files isn’t a viable workaround for the page I’m trying to save because it reformats the webpage so it looks nothing like the original (one skinny column of text in the middle third of the page that is pretty unreadable). Anyone else having this issue??
 
Full page screenshots are available on my iPhone XR iOS 15.

A8DD99D3-95E8-41C0-8A66-A34A8B97A474.jpeg
 
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I frequently take screen shots in Safari then turn them into pdfs to capture the full web page in one file instead of 50 images. I am not seeing the Full Page option now on my iPhone 13 pro. And print then send to files isn’t a viable workaround for the page I’m trying to save because it reformats the webpage so it looks nothing like the original (one skinny column of text in the middle third of the page that is pretty unreadable). Anyone else having this issue??
I have the full page option on my 13 Pro Max. Have you tried restarting your phone?

A9ABD27D-AAE2-4FDF-A37F-B1361E6CB050_1_105_c.jpeg
 
I’ve restarted my phone and even tried turning on the Screen Capture option in the Advanced Safari settings that I found as a solution some suggested for an iOS 14 beta version. It doesn’t seem to be every website I guess because I tried it on a hotel reservation this morning and it did work. But this site and another parts list website that is several screens long are not showing the Full Screen option.
 

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I’ve restarted my phone and even tried turning on the Screen Capture option in the Advanced Safari settings that I found as a solution some suggested for an iOS 14 beta version. It doesn’t seem to be every website I guess because I tried it on a hotel reservation this morning and it did work. But this site and another parts list website that is several screens long are not showing the Full Screen option.
I recreated your Macrumors screenshot on my phone just now and it does show Full Page is available:

1633026794417.jpeg
 
I recreated your Macrumors screenshot on my phone just now and it does show Full Page is available:

View attachment 1853293
I know, I saw russell_314 had it on their screen shot of this conversation too 🤬 I was thinking at first Full Screen was just broken on my phone until I had one site that it worked fine on two different pages… I guess I’ll try Apple Support? Unless anyone has any suggestions??
 
I know, I saw russell_314 had it on their screen shot of this conversation too 🤬 I was thinking at first Full Screen was just broken on my phone until I had one site that it worked fine on two different pages… I guess I’ll try Apple Support? Unless anyone has any suggestions??
You might want to save yourself some time (and maybe a phone call too) by trying some of the Reset settings first.
 
I frequently take screen shots in Safari then turn them into pdfs to capture the full web page in one file instead of 50 images. I am not seeing the Full Page option now on my iPhone 13 pro. And print then send to files isn’t a viable workaround for the page I’m trying to save because it reformats the webpage so it looks nothing like the original (one skinny column of text in the middle third of the page that is pretty unreadable). Anyone else having this issue??
Interminable issue for me. I just take the screen shot again and it’s there.
 
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Any suggestions on which Reset(s) might help?
The general troubleshooting rule of thumb is restart, reset, restore. There's no guarantee any of the reset options will resolve it though. Short of Erase All Content and Settings, you could experiment. Based on the intermittent behavior @BreakingKayfabe described, I don't know now if any reset steps would help. You could report it as a bug though.

Also there's a couple of suggestions in this Apple Community Discussion:

There may be other discussions as well, and maybe there's an app that will do it consistently.
 
Ok, stumbled on a work around that has so far worked on all the pages that weren’t working before including this one. Earlier I decided to organize a bit and toss some open browser windows I use frequently into a tab group. Tried to screen shot one that I’d moved to a tab group (that I hadn’t tried to screen shot before) and it worked! Went out to my “unfiled” group and tried this page but no Full Screen. Moved this window into the tab group and now I can do Full Screen! Tried the same with my other stubborn sites and they now work too after being moved into the tab group. I’ll still report it to Apple as a bug but at least I can get around it now.
 
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Ok, stumbled on a work around that has so far worked on all the pages that weren’t working before including this one. Earlier I decided to organize a bit and toss some open browser windows I use frequently into a tab group. Tried to screen shot one that I’d moved to a tab group (that I hadn’t tried to screen shot before) and it worked! Went out to my “unfiled” group and tried this page but no Full Screen. Moved this window into the tab group and now I can do Full Screen! Tried the same with my other stubborn sites and they now work too after being moved into the tab group. I’ll still report it to Apple as a bug but at least I can get around it now.
I chatted with Apple support who gave me a reliable fix. Apparently if you launch Safari from an app folder , the feature will not work. Instead, if you launch Safari from the App Library, you’ll have the option to take a full page screenshot.
 
I chatted with Apple support who gave me a reliable fix. Apparently if you launch Safari from an app folder , the feature will not work. Instead, if you launch Safari from the App Library, you’ll have the option to take a full page screenshot.
So far this is working for me, thanks for sharing!!
 
If you want the end result to be a pdf, save the webpage to the Books app (iBooks) as a pdf. Then export it the hell out of that prison
 
I chatted with Apple support who gave me a reliable fix. Apparently if you launch Safari from an app folder , the feature will not work. Instead, if you launch Safari from the App Library, you’ll have the option to take a full page screenshot.
Alternatively, simply make sure Safari is not in a folder of apps. Then you can launch it from the home page. That provides the option for a full-page screenshot too.
 
Alternatively, simply make sure Safari is not in a folder of apps. Then you can launch it from the home page. That provides the option for a full-page screenshot too.
So having Safari in the dock of my home screen is considered a folder? Because it does not work if I open Safari from the dock. It works from the app library. Wow, that is pretty dumb.
 
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Before blasting with full erase, try this. Open Settings app, go to Safari → Advanced → Experimental Features and make sure that ScreenCapture is actually enabled. On my iPhone 13 Pro Max it was off for no obvious reason. The missing Screen/Full Page switch showed up right away after I toggled it.
 

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Before blasting with full erase, try this. Open Settings app, go to Safari → Advanced → Experimental Features and make sure that ScreenCapture is actually enabled. On my iPhone 13 Pro Max it was off for no obvious reason. The missing Screen/Full Page switch showed up right away after I toggled it.
You don't need to have ScreenCapture enabled. I tried it both ways and it worked regardless on my 13 Pro Max in 15.1.1.
 
Just figured it out.
FULL website screenshot option does not appear when I am on my VPN.
I turn off vpn and it appears first try on the same exact website.
I turn on vpn and the full website option disappears on screenshots.
!hah! I literally just registered an account on macrumors to tell the world! ...I am sure it is out there but I could not find this solution anywhere on any forums
I am using NordVpn
 
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