Noisy new iMac - fans?

[fivepoint]

Same (non-)result here: Resetting SMC and PRAM did not help in any way.

Could you please post the results of the operation in this forum? I would be extremely thankful for it when I need to consider my next moves...

My parents white iMac and my uncle's white iMac had this EXACT same problem. I've spent countless hours on the phone with Apple, and this is always there response.

Unfortunately, it NEVER works... or it works for a while, and then a week later you have an airplane running in yoru computer again.

 

[stillill]

Same (non-)result here: Resetting SMC and PRAM did not help in any way.

Could you please post the results of the operation in this forum? I would be extremely thankful for it when I need to consider my next moves...

Yes no probs. Taking it to the Genius Bar on Friday night. Either it's a quick fix or it's away for repairs or a replacement I hope. It may be a saga because it's not so loud that it could be heard in the middle of a noisy London store, but is very annoying when it's being used at home...

 

[bobriot]

I had fan rattle in my first 24" alu imac (something I was more than used to with my old Windows box) that I bought in Dec, should have known as the corner of the box was crumpled. Anyway I took it back and after demanding a replacement.

It's now silent until about 3 a.m. when hush, the babies are sleeping, the farmers, the fishers, the tradesmen and pensioners, cobbler, schoolteacher, postman and publican, the undertaker and the fancy woman, drunkard, dressmaker, preacher, policeman, the webfoot cocklewomen and the tidy wives. Young girls lie bedded soft or glide in their dreams, with rings and trousseaux, bridesmaided by glow-worms down the aisles of the organplaying wood. The boys are dreaming wicked or of the bucking ranches of the night and the jollyrogered sea. And the anthracite statues of the horses sleep in the fields, and the cows in the byres, and the dogs in the wet-nosed yards; and the cats nap in the slant corners or lope sly, streaking and needling, on the one cloud of the roofs.

You can hear the dew falling, and the hushed town breathing.

Only your eyes are unclosed to see the black and folded town fast, and slow, asleep.

At that time I can just about hear my iMac's fans.

 

[stillill]

Well I had to leave my iMac at the Apple store for repair, 2 weeks.

Suggestion of 'optical fan faulty' from the helpful and apologetic Genius bar staff.

Some things I have learned tonight (and this is not a gripe against the Limited Hardware Warranty):

Apple.com and Apple Retail stores are not the same entity. No matter how much info about their stores etc on the website, the web store is different from buying at a physical shop. Part numbers are different apparently, and shop staff cannot make borderline calls on replacements. The top spec iMac 24" is 'custom built' too, so that doesn't help.

Buying from Apple Online gets you poor service, compared to buying in-store. The iMac is 6 weeks old, and would have been replaced at the store had I bought it there. But since I bought it Online, it's too old for a replacement, so needs to go in for repair. Incidentally, the date of ordering is used to 'age' it, not the date of delivery to the purchaser. Mine took 8 days for delivery, eating into warranty time.

In future, no more online purchases for me. What do I expect for £1500? A piece of kit that doesn't deteriorate in less than 6 weeks and not having to pay out of my pocket for the privilege of taking it to a shop that is nothing to do with the entity I bought it from. That's £30 each way in a taxi. They're smart businessmen, no denying that...

I know it's just a computer, but aside from the good software and decent styled looks, at it's core it's still just a piece of crap chucked together in a factory and may have faults. My eyes have opened to the game and I can happily move on from my love affair and just use it as a tool to get things done. In 2 weeks. If it's fixed. Phew!

 

[stillill]

Well just got a call from the Genius who dealt with this on Friday.

Upper management/customer services have instructed them to give me a new iMac since the machine was so new. Will be 2 weeks, but the repair would have been 10 days, so will wait for a new one.

Which is great.

I'll leave my previous posts in place though, as I was pretty disappointed at the time with what was on offer at the store despite 2 senior staff being consulted, and so other forumites can see that there may be mileage in showing your disappointment.

Thanks

 

[divarumours]

I had fan rattle in my first 24" alu imac (something I was more than used to with my old Windows box) that I bought in Dec, should have known as the corner of the box was crumpled. Anyway I took it back and after demanding a replacement.

It's now silent until about 3 a.m. when hush, the babies are sleeping, the farmers, the fishers, the tradesmen and pensioners, cobbler, schoolteacher, postman and publican, the undertaker and the fancy woman, drunkard, dressmaker, preacher, policeman, the webfoot cocklewomen and the tidy wives. Young girls lie bedded soft or glide in their dreams, with rings and trousseaux, bridesmaided by glow-worms down the aisles of the organplaying wood. The boys are dreaming wicked or of the bucking ranches of the night and the jollyrogered sea. And the anthracite statues of the horses sleep in the fields, and the cows in the byres, and the dogs in the wet-nosed yards; and the cats nap in the slant corners or lope sly, streaking and needling, on the one cloud of the roofs.

You can hear the dew falling, and the hushed town breathing.

Only your eyes are unclosed to see the black and folded town fast, and slow, asleep.

At that time I can just about hear my iMac's fans.

...Only you can hear the houses sleeping in the streets in the slow deep salt and silent black, bandaged night. Only you can see in the blinded bedrooms, the combs and petticoats over the chairs, the jugs and basins, the glasses of teeth, Thou Shalt Not on the wall, and the yellowing, dickybird-watching pictures of the dead. Only you can hear and see, behind the eyes of the sleepers, the movements and countries and mazes and colours and dismays and rainbows and tunes and wishes and flight and fall and despairs and big seas of their dreams.

From where you are, you can hear their dreams ... oh, and that bloody iMac fan buzzing away in the background!
Thanks bobriot! (and apologies to Dylan Thomas!)

 

[bobriot]

Lol

Nice One!