Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

RedTomato

macrumors 601
Mar 4, 2005
4,161
444
.. London ..
To the OP,

I agree the door staff was rude. You should have shown your iPhone4, and said I'm here to buy more Apple stuff. However, that doesn't help other teens who don't have iPhones and have a good reason to be in the store.

The second time, you said you were there to check out some speakers, and he let you in - that's the right response. I'm sure if you said you wanted to check email, or facebook, he would have said not here please.

I do agree it's a bit annoying the number of people who use Apple stores as a free cybercafe, but I see Apple's aim of 1) getting people used to using OSX, 2) keeping the stores 'busy' and 'popular' and 'welcoming'.

When walking down the street looking for a restaurant, which restaurant do you go to - one that's desolate and empty or one full of people busy eating the the good food served there?

I had the exact opposite happen to me last night. I walked straight through the entrance of the store and headed straight to the back of the store to the Genius bar area where I planted myself against a wall and waited. And waited. And waited. And waited...

Do you expect them to be telepathic?
 

PatrickCocoa

macrumors 6502a
Dec 2, 2008
751
149
Different Strokes

Do you expect them to be telepathic?

No, he expects them to be highly structured and transaction oriented. He expects this because every other store ever is highly structured (lines, a specific place to check out, ect.) and transaction oriented (give me your money and I'll give you this item).

Apple stores are deliberately different. They try to be informal and relationship oriented. I'm not saying they succeed, or that informal and relationship oriented is better or worse than structured and transaction oriented, I'm just saying it's different.

What the telepathic guy expected was for the store to call out the names of whomever was scheduled for the next service. He expected this because that's what they do at the DMV.
 

anjinha

macrumors 604
Oct 21, 2006
7,324
206
San Francisco, CA
When you have a reservation at a restaurant, do you let them knoe you're there or do you just stand around?

The email confirmation tells you to check-in when you arrive.

Same:

311e4fae.jpg
 

OllyW

Moderator
Staff member
Oct 11, 2005
17,196
6,800
The Black Country, England

Pink∆Floyd

macrumors 68020
Nov 21, 2009
2,039
0
Up There
My first experience with an apple store was too many people looking, none buying, and the store smells like body odor. Thank god for online shopping.

Not all Apple Stores smell like body odor, perhaps you should come down to the States and experience it for yourself, they smell quite clean :D
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.