Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Status
Not open for further replies.
I'm pretty sure I've got the gist of the OP:

Hi.

I bought an iMac and took it out of the box and turned it on while it was still cold. Due to stupid physics, the cold inner glass allowed condensation to form. Clearly, Apple has a design flaw in that the inside of the system is not hermetically sealed, and they didn't even bother to make it so the Mac won't turn on until it's warmer than the dew point in the room.

I repeated this a number of times, because sometimes the laws of physics change over the course of a few weeks.

Then I got a Mac Pro with the stock graphics card, which is known not to be a 3D or "gaming" card, and I was frustrated by its inability to play WoW. Similarly, my Porsche can't even bring a friggin' sofa home from WalMart, something my cheap Chevvy truck has no problem with at all.

Macs suck.


*tosses biscuit to troll*


Yea! Go Mod! Go Mod!

have you ever been to BarryBoys?

If you can't take a joke, Don't drive one!

Do feed the trolls.

hobnob_half_eaten.jpg
 
Sympathies to the OP for his troubles, but that post looks like it was typed by a gamer on an HP.

Truly an opportunity wasted, since a loud in-store rant will destroy any credibility and sympathy from anyone present. Calmly stating your case may just have its own rewards.

BTW: Who the heck buys a Mac Pro to run a video game? It's a Mac "Pro".
 
I tried to read the post as well, got lost after the first sentance. :confused:

I have watched Apple for years, since like '87. Did lots of reading on the new iMacs before I finally bought one so I was prepared for most things that could happen. Only think I experienced was the graphics card driver issue which I was a beta tester for the drivers and they fixed.

You had a bad experience and from what I read I'm sorry, I can't sympathize. Sounds like you were pretty brazen. They did what they could do and what you wanted to do didn't jive up you blanket an "Apple Sucks" isn't winning points.

If that sounds harsh then oh well. I'm to the point whining is just a waste of time.

Sorry you had a bad experience. But next time rant in textedit then delete the file instead of wasting others time.
For you to criticise a poster's writing and then post something like this is a bit bloody rich. Have you looked at your writing lately?
The OP is really angry about all his gear going wrong, and frankly I've had days when I have wanted to get rid of all my Apple stuff because of the endless glitches and problems. I still can't set up either of my printers to work reliably through an Airport Extreme BS, I still can't rely on any of my Macs to behave themselves consistently. There's always something going on which brings one or other of them to its knees, and it's usually something pretty simple. And why the hell can't you play a game on a high-end Pro machine? It's ridiculous that you should expect to have to buy a second machine for that. Whatever the ads say, Macs do not "just work", as often as not. Perhaps ranting in here is not going to help the OP to resolve his problems, but I certainly sympathise.
 
Perhaps ranting in here is not going to help the OP to resolve his problems, but I certainly sympathise.
I'd sympathize, but it seems a wee bit too contrived.

And, while I agree a Mac Pro is expensive enough that one would expect it to be able to play a game, it, like other pro-oriented systems, doesn't support 3D games in its stock configuration. Which I'd assume the OP would know, if he'd done even a marginal amount of homework before his purchase.

On the other hand, I completely agree that Macs no longer "just work", and I think Apple has extended itself too far.
 
Why do I get the impression that a troll is out of the cage, flamebaiting everyone like a Ron Paul supporter would do?
 
get a refund and go have fun.....7 hours on WoW

11-9-07

I just got my 2.8 extreme two weeks ago fromt he apple store in providence and it has been such a great machine i did lock it up playing wow twice but that was after an intense 7 hr session lol. Your going to love yer new iMac i know i do its HUGEEE on my desk. and it pure power house as well

11-25-07 (Mac Pro)

Yeah it does suck i have 4 gbs on the way so soon to have 5gbs and i guess for xmas ill get the x1900xt upgrade kit from apple unless anyone knows a cheaper source??

11-27-07

I ended up returning the mac pro for the iMac again it was just much faster and snappier out of the box then mac pro by far. Overall i personally thought it just isnt worth it to buy a mac pro right now at this time for the price (until upgrades) + 1000 for 23" display it was crap compared to what i could have with 3500+ with any other manufacturer but i love apple and osx so im not going to give up, so i went and returned my mac pro for the 2.8 extreme iMac and im much happier and my wallet is alot fatter!!

11/28/07

Yeah exactly they did try charging me an open box box fee of 225!! for the mac pro but if you stomp your foot hard enough they'll let you go, im honestly on my 4th mac this week...


I used to deal with people like him at my hs/college job (f'n grocery store). There are customers that come in, and every single time they have a complaint. It become a standard cry of 'favorite!' when we saw those customers coming. Everyone would rush of to the warehouse to avoid them.

Returning crap and complaining is like a hobby to them. What else are they going to do for the 9 hours in the day they aren't playing WoW or sleeping??
 
To the OP, I can't read this as it seems you have never heard of paragraphs, it just looks like a block of $$$ CAPITAL LETTERS and !!!!!!

Good luck which whatever you decide though.
 
I think a number of us suspect that the experiences of this member are somewhat virtual.

I personally think the OP either has created his own problems (The more likely case) OR has read up on various issues with the iMac and posted a FAKE rant claiming he had issues when in fact all he has is a baseline Mac Mini and only wishes for something bigger.

Another thought is he's attention deprived and this is his only outlet.

Either way, squeezing blood from a turnip and then complaining about it won't get you any sympathy.

"... you didn't tell me the hot coffee was hot, I expected it to be cold, I'm going to sue you!"
 
I wish you good luck in finding a computer that you are happy with. I also wish anybody you buy from good luck.
 
For you to criticise a poster's writing and then post something like this is a bit bloody rich. Have you looked at your writing lately?

Sorry, out of all my posts I haven't had one real complaint about my WALL of text.

As far as grammer/spelling if that's what your referring to, it dnoset mtater the oedrr of the lteerts as lnog as the frist and lsat letetr are in the rghit palce the mnid can sltil raed and udntesanrd the wrod.

As far as the the first line of my post call it sarcasm considering I actually DID read the entire post. You and the OP can whine and complain in textedit then delete the file.
 
I'm pretty sure I've got the gist of the OP:

*Snip awesome translation*

*tosses biscuit to troll*

Dear jsw. You are responsible for me spraying my iMac with coffee whilst reading your post, and it may never be the same again... but it was worth it. Simply awesome :D
 
Dear jsw. You are responsible for me spraying my iMac with coffee whilst reading your post, and it may never be the same again... but it was worth it. Simply awesome :D

DEAR APPLE SUPPORT: THIS IS MY 4TH IMAC TO GET COFFEE CONDENSATION IN THE KEYBOARD. OMG UR PRODUCT IS DEFECTIVE. PLS FIX NOW.
 
On screen condensation

Do you know the laws of physics?
screen condensation = Cold equipment + warm air with moisture

If you are in a cold area, you need to let the machine warm up to room temperature first.

Why don't you try this. Put a glass outside, let it get cold, and bring it in? OMG the glass maker sucks... There is condensation on my glass!!! WTF my life is ruined!!! lol


On Apple Cinema Display

Apple Cinema Display has an even backlight, consistent color, good color gaumet, and good response time (the response time listed is black to white, so it's more like around 5ms gray to gray).
It only sucks if you do not realize that professionals use it as a tool to help them make $$$ every day.


On Mac Pro
Do you do ANY research on anything before you buy it? Mac Pro is a customizable. You can put in top of the line video card and you CAN play WOW at 2560x1600 if you want it to work. But it appears that you are not willing or unable to ask the right questions or do research before you buy something. It just works. It's extremely simple to make it work, but if YOU can't ask a simple question when you buy something, then it's YOUR PROBLEM.


On Proper Way to Get a Working Machine

Just pretend for one second that you are not lying.

If you have problem with the first machine, the proper thing to do is to TEST THE SECOND MACHINE IN STORE before you bring it home. That is just common sense.

What a troll.
 
I think it's very unlikely that the OP had such terrible luck with that many Apple products. It sounds to me like he's totally anti-Apple and trying to convince others to become the same.

I have been a fan of Apple products for a long time (although I have to use PC's for my university IT Degree), and I got my work to buy a 20" iMac for HD video editing. I would choose a Mac over a PC any day.
 
Don't worry, guys. I've proof-read the OP's post and fixed a few typos. This should be a little easier to read.

Today, I pretty much gave up on Apple. Let me tell you my story.

On 26 November, I got my first iMac--a 24" 2.8GHz model for which I had been saving. I went with this model because I thought I wouldn’t want to buy a PC for a few years so I should buy the most powerful machine possible. Unfortunately, I was incorrect!

Within two weeks, I noticed condensation on my screen. I chose to adopt a "wait-and-see" attitude, but the fact that I paid $2,300 for this computer weighed heavily on me. I couldn’t sleep at night and it felt like bugs were crawling on my skin. So, I brought the computer back to Apple and they were good enough to replace it for a new one. Hooray!

With the help of Time Machine, I was able to restore the computer’s state within a couple of hours and things were great. However, much to my chagrin, two weeks later the new iMac also began to show condensation on its screen. "Surely," I thought to myself, "these new iMac contraptions must have some inherent flaw. It is the only logical explanation!" The solution was obvious--I needed a Mac Pro. It is more expensive, and should therefore be more better, because there is obviously a one-to-one correlation with "expensive" and "better".

I cart the whole mess back to Apple and brush off their attempt to make things right by giving me a third pre-broken iMac and instead demand one of their shiny aluminum towers. The devils eagerly agree and slurp away another thousand of my hard-earned dollars for a monitor--which chaps my hide, because the monitor is an inferior product--and rush back home, content that I have come out the victor in this exchange.

But, ho! What’s this? I nearly choke to death on my wine spritzer when I realize that I cannot even play the popular on-line game "World of Warcraft" on the terrible 23" Apple Cinema Display nearly as well as I could on the accursed 24" iMac! Everything lagged horribly and my movements were restricted--I was completely unable to "pwn" the "nubs", as they say. In fact, I myself was "pwned" by several "nubs", more than once because of how badly the new equipment was making me play, and the humiliation burned me deeply!

After laying down more than three and a half thousand dollars just to be able to watch the female night elf dance animation without lagging or skipping, I decided that life was imitating art--Apple was "pwning" *me*, as if *I* were the "nub!" I rushed back to the Apple store and spewed a slander on all of their mothers, demanding recompense and a new iMac before I cast level 9 "Stinking Cloud" in their faces. My tirade about how their flagship CAD workstation and professional platform should play games better than their consumer platform left them dumbstruck with awe, and I further amazed them by drawing a diagonal line going up and to the right. "Higher is more expensive, and right is more better. See how there is a one-to-one correlation with more expensive and more better? THAT'S HOW SIMPLE THIS IS, BEY-OTCHES!"

They trembled with fear and agreed with me and gave me a new iMac. Imagine the burning rage that exploded out of every single one of my pores when I took that iMac--my third, for those of you keeping track--back to my home, turn it on, and it explodes in a shower of sparks and loose wires and fan blades! I demanded, and received, a fourth iMac. That’s four! If you’re a character on "The Simpsons", that’s ALL OF THE FINGERS ON ONE HAND!

This, however, seemed to do the trick, and I relaxed back into my customary state of bliss, until three weeks later, my screen began to display the tell-tale hints of that accursed condensation!

Tired of having to put on pants and leave my house to deal with the local Apple store, I call up AppleCare and give them a piece of my mind. They told me to clean the screen off and call my local Apple store. I found some clean pants and set them by the door--just in case--and called those nefarious bastards first thing in the morning. Their hold music bored me, so I "pwned" some "nubs" in World of Warcraft for more than three and a half hours! It never occurred to me to drive down there or to call a different Apple store, because I was busy "pwning".

After "pwning" for three hours, I called AppleCare back and told the guy exactly how I felt about the local store. Insightfully, the AppleCare guy suggested I drive to the store and tell them how I feel directly. Meanwhile, he pledged his life and honor to finding a solution to my problem with the screen condensation, and put me back on hold.

"Time for action," I thought. I struggled into my pants--what a chore!--and drove again to the Apple store, multitasking the entire way while on the phone. The manager was unimpressed at my arrival to his store again, so I threw my phone directly at him. His life ended the Moto RAZR sliced cleanly though his neck. "YOUR LIVES ARE ALL FORFEIT! I CLAIM THEM AS COMPENSATION FOR MY INCONVENIENCE!" I screamed these words at the top of my lungs as I tore free from my street clothes, uncovering the ninja uniform I always wear underneath. My katana was live in my hands as I danced through the aluminum and glass building, spilling blood and singing a song of death and destruction. Truly, all those hours spent "pwning" in World of Warcraft had prepared me well for this moment, this orgiastic destructive rampage.

It was all over in minutes. I stepped over the bodies of the employees and popped $2,500 out of the cash register, then walked across the mall to the HP cart and bought an HP Pavilion, with a quad-core processor and a 24" monitor. Now safely back at home, I installed World of Warcraft and found myself able to "pwn" far more quickly and with much greater efficacy than before. Additionally, I installed iTunes and was shocked at how well the "Cover Flow" feature looked, and nearly lost myself in the dizzying spectacle of artwork flying around my head at the speed of light.

I apologize to you, dear reader, if my words seem filled with rage, but I fear the injustice of it all has permanently discolored my opinion of all things Apple. However, I’ve learned something today--everything that Apple makes is stupid and smells like poo.

P.S. Tell Steve Jobs that I’ve got a bullet with his name on it, and that he should sleep lightly because I’m ****ing coming for him.
 
Don't worry, guys. I've proof-read the OP's post and fixed a few typos. This should be a little easier to read.

...insert best short story novel here

NOW THAT was worth reading. Well written, you had an intro paragraph, well rounded body and a nice ending.

This has all the qualities of a tv mini-series or at least an iTunes video pod cast.

I had another Mac user here in the office read the OP's story and he laughed at him, then walked away mumbling "my stapler, it's my stapler"
 
Sounds like with all the troubles with all the Apple devices, the error is between the desk and the chair.

On another note, as we used to say in Sales, "Buyers are liars."
 
"How not to sound like a 12-year-old" 101:
1) Try using punctuation.
2) Try using spacing.
3) Try not TYPING IN ALL CAPS, and use proper capitalization


Now, clearly, your post shows that you have no idea what you are doing. On top of being unable to properly write a sentence, you went out and bought a Mac Pro with the default weak graphics card and proclaim that it is stupid because the iMac outperforms it on World of Warcraft. Well duh. The Mac Pro is far more powerful, but if you buy the model with the crappy graphics card, iMac will do better on World of Warcraft.
 
Most of the time I would not deem this post worth replying to. But today is different somehow.

First off, my personal experience on buying Macs is that in 23 years I have bought 26 Macs for home and another 43 for work related needs. Of all of those, I had 2 problems. I had a Performa 6360 with the dreaded logic board problem. I called Apple, and they sent someone to my HOUSE and fixed it for free. I got a refurb Dual G5 that was DOA. I called at 9 AM PST and had a new machine priority FedEx the next AM at 9 AM with a box to return the old one. They did not double charge me since I returned the original DOA in 24 hours.

All other Macs, nary a problem.

9 iPods. Only problem, my 4 or 5 year old Gen 3 iPod is NOW DOA. Hmmm. Bad Apple, or my abuse of an old consumer electronic device?

Based on what you said, Apple has AWESOME customer service. They took back and tried to make you happy EVERY time, with minimal hassles. That qualifies as awesome support.

I have no explanation for 3 hours on hold. Sometimes phones get screwed. After 30 minutes I hang up and try again. Some days I am happy others it just sucks to wait. In my cases calling Apple was fast and easy.


Your new iMac. I have the same model, no condensation. I keep in on a room that meets the suggested temp and humidity. Do you?

As for build quality, you may have an issue. I have never seen this condensation problem, but I do see it exists and therefore is an issue. But mass production of ANY item will have problems along the way. Maybe you got repeated iMacs from the same batch from the same shipment to the same store. As I said, mine and 2 others I know are just fine.

Lastly, I bought a high end watch for the holidays. From a very reputable dealer. After 7 days it stopped working. I drove 1 hour to the store, only to be told I had to contact the watch maker. Called them, and was on hold for 3 hours and then disconnected. Emailed and 9 days later was told I had to go to the dealer. Brought the email to the dealer and was told I had to send it back in. Long story short, I am an unhappy customer for both and ot was a poor experience, because no one cared enough to solve my problem, or make an attempt to take a $3000 item and make good by it. By all accounts, Apple did more than attempt in your case.

Sometimes, its all a matter of perspective.
Today I Pretty much gave up on apple let me tell you my story,

I Saved up for a shiny new 24" on Nov. 26 i got my first iMac i went with the 2,8ghz model since i figured i did'nt want to buy another pc for a couple years so i mind aswell go all out right? WRONG!

Well within 2 weeks i notice a screen condensation, so im like okay well see if it goes away.. it kept itching at me since i did pay 2300 dollars for this thing.. So i brought it in and Apple gave me a new one, so im on my second iMac everythings great again thanks to time machine i got all my crap within 2 hrs just how it was before, 2 weeks later i got the same condensation on the same place, so i think long and hard about it and decide.. the new iMacs just aren't built right let me just get a Mac Pro and get this over with... Sooo i go to apple store and ofcourse they wanna give me a new one like last time so i tell them i want the mac pro and theyre fine with that, so i spend and extra 1000 dollars for a stupid monitor which isnt evan that great anyways rush home hook it up install WoW log on and CHOKE I CANT EVAN PLAY WOW MAXED OUT ON MY 23" ACD Like i did on my 24" iMac everything lagged horribly i couldnt evan move in **** city.. so after spending 3500$ just to play my World of warcraft flawlessly and not deal with the iMac screen crap i still cant play WOW, so i bring it back and tell them i want another imac and told them how big a piece of crap there mac pro is, (I DONT CARE WHAT YOU GUYS THINK BUT IF YOUR SPENDING 2500$ ON A TOWER YOU BETTER MAKE DAMN SURE THAT THING WILL OUT PERFORM THE IMAC, SINCE AFTER IT IS THERE FLAGSHIP MODEL) so i get home hook up my third imac turn it on and OMFG it sound like a loose wire is hitting one of the fans in the iMac so after tilting the screen back and forth that went away... next day samething! So i bring it back again... NOW IM ON MY FOURTH IMAC and ofcourse everything is dandy until 3 weeks later I GOT SCREEN CONDENSATION AGAIN!! sooo i call apple care and they dont know what to tell me, so i settled on gettin my screen cleaned and they told me to call local apple store, so i call up next morning when i woke up and i was 2nd person inline on hold after about 10 mins i got fed up with waiting and jsut put it on speaker phone and played World of warcraft, apple ended up KEEPING ME ON HOLD FOR 3 1/2 HOURS!!! they straight up werent evan anwsering there phones wtf is that?? so i call apple care tell the guy my story and tell him how frustrated i am and how i want to go down to the local apple store and scream at the manager, and what does he say?? He said he thinks i should go down there and tell manager and how unprofessional they are and if the problem wasnt solved he would refer my case number to a product specialist for my next call, so while i on hold i took my whole hour drive up to apple for like the 6th time ( NO THEY ARENT PAYING FOR MY GAS!!) and i ask to talk to the manager , he comes out i show him my phone, ofcourse hes clueless like everyother dumbass standing around in that store and i show him my phone and tell him ive been on holder for 3 1/2 hours listening that "Your the next call to be answered please hold on the line and apple representative will be with you shortly" and he tells me thats impossibe and wanted to know why i was here, So i made sure everyone in the store hear me and i told him how im sick of driving back and fourth gettin a new imac every couple weeks and after waiting 3 1/2 hours on the phone i know you guys dont care about your customers and i really just want my money back, and thats exactly what i got.. they gave me my 2400 dollars cash exactly what i payed no check no BS, i left there bought an HP quadcore 24" monitor got home and installed World of warcraft and iTunes and it sooo much faster when using cover flow it would lag so bad flicking through my covers this thing just flys right by them (AND YES I HAD 4GB OF MEMORY IN MY IMAC)

THE POINT OF THIS STORY IS APPLE HARDWARE JUST SUCKS AND JUST BUILD OR BUY A PC AND INSTALL WINDOW OR LINUX.

NOW PLEASE GIVE ME YOUR OPINION SORRY IF THIS SOUNDS ANGRY BUT I JUST WENT FROM BEING A HUGE APPLE FAN TO COMPLETLY DESPISING THEM IN A MATTER OF THE LAST 2 MONTHS.

p.s.

I SHOULD OF JUST KEPT MY MACMINI!
 
Status
Not open for further replies.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.