Photos app is TERRIBLE

[fisherking]

Long time iPhoto user and have been considering my options until recently, decided to move to Lightroom, I don't wanna get burnt again by Apple with Photos, and by the looks of things, Apple keeps neglecting and messing up with this.

it's like everyone here is 12 years old. not everyone has issues with the photos app; many people use it and (gasp) enjoy it. am not apologizing for apple, and there would be no forum here if people (including me) didn't have issues to resolve. but... how exactly were you personally burnt by apple? and how is apple messing up??

beyond the whining... if you have an issue, come to this forum (or apple's forums, or go to an apple store, or call apple)... do something to get help with an issue. better to ask for help then to whine about a problem (probably a useful approach in all things in life...).

 

[trifid]

it's like everyone here is 12 years old. not everyone has issues with the photos app; many people use it and (gasp) enjoy it. am not apologizing for apple, and there would be no forum here if people (including me) didn't have issues to resolve. but... how exactly were you personally burnt by apple? and how is apple messing up??

beyond the whining... if you have an issue, come to this forum (or apple's forums, or go to an apple store, or call apple)... do something to get help with an issue. better to ask for help then to whine about a problem (probably a useful approach in all things in life...).

Unless you've been living under a rock, search any thread and you'll see plenty of complaints about Photos being too minimalist and dumbed down, instead of what it could have been, an awesome iPhoto/Aperture hybrid. Of personal concern is the loss of iPhoto events which I personally used and considered indispensable and which has been removed from Photos. And no, "memories" aren't the same.

You have to understand if a person commits to a software, by curating with tags, faces, labels, albums etc, there can be years of work put into it. I kept waiting for a long time to see if Apple would improve the software but no, it's clear Apple's priority with Photos is maintaining parity with the iOS app, so it will keep being dumbed down.

Between the neglect, dumbing down, lack of pro options, lack of flexibility in organization and library management, sync issues, etc I'm ditching Apple's solution for good and switching to Lightroom, the software Apple endorsed after killing iPhoto/Aperture.

 

[fisherking]

Unless you've been living under a rock, search any thread and you'll see plenty of complaints about Photos being too minimalist and dumbed down, instead of what it could have been, an awesome iPhoto/Aperture hybrid. Of personal concern is the loss of iPhoto events which I personally used and considered indispensable and which has been removed from Photos. And no, "memories" aren't the same.

You have to understand if a person commits to a software, by curating with tags, faces, labels, albums etc, there can be years of work put into it. I kept waiting for a long time to see if Apple would improve the software but no, it's clear Apple's priority with Photos is maintaining parity with the iOS app, so it will keep being dumbed down.

Between the neglect, dumbing down, lack of pro options, lack of flexibility in organization and library management, sync issues, etc I'm ditching Apple's solution for good and switching to Lightroom, the software Apple endorsed after killing iPhoto/Aperture.

i'm glad for you (that you've found lightroom), but you didn't answer the question: how were you burnt by apple?

anyway, the posters on forums like this is a minute percentage of mac users; most people just use their computers, and are not on these forums (just the obsessed, the nerds, the pros, etc... am including myself).

not to be an 'expert', but i do freelance mac support in nyc as a living, and most of my clients use Photos... without issue. does that prove it's ok? of course not, no more than the tiny percentage of users complaining on a forum proves it's not ok.

now i'll go back under my rock.

 

[Galacticos]

i'm glad for you (that you've found lightroom), but you didn't answer the question: how were you burnt by apple?

anyway, the posters on forums like this is a minute percentage of mac users; most people just use their computers, and are not on these forums (just the obsessed, the nerds, the pros, etc... am including myself).

not to be an 'expert', but i do freelance mac support in nyc as a living, and most of my clients use Photos... without issue. does that prove it's ok? of course not, no more than the tiny percentage of users complaining on a forum proves it's not ok.

now i'll go back under my rock.

I think you're expecting a bit much hoping for people that are fed up with the problems they've had with an app to justify their bitterness to you by detailing every tiny issue in a sea of dissatisfaction
[doublepost=1479646231][/doublepost]

Unless you've been living under a rock, search any thread and you'll see plenty of complaints about Photos being too minimalist and dumbed down, instead of what it could have been, an awesome iPhoto/Aperture hybrid. Of personal concern is the loss of iPhoto events which I personally used and considered indispensable and which has been removed from Photos. And no, "memories" aren't the same.

You have to understand if a person commits to a software, by curating with tags, faces, labels, albums etc, there can be years of work put into it. I kept waiting for a long time to see if Apple would improve the software but no, it's clear Apple's priority with Photos is maintaining parity with the iOS app, so it will keep being dumbed down.

Between the neglect, dumbing down, lack of pro options, lack of flexibility in organization and library management, sync issues, etc I'm ditching Apple's solution for good and switching to Lightroom, the software Apple endorsed after killing iPhoto/Aperture.

So apple are targeting 12 yr olds with the photos app, fine. Is it too much to ask for what few features there are left to 'just' work!?!?

 

[fisherking]

I think you're expecting a bit much hoping for people that are fed up with the problems they've had with an app to justify their bitterness to you by detailing every tiny issue in a sea of dissatisfaction
[doublepost=1479646231][/doublepost]
So apple are targeting 12 yr olds with the photos app, fine. Is it too much to ask for what few features there are left to 'just' work!?!?

i have no idea what you're on about (really). many people use the Photos app without issue. and, then, of course, some have problems, or don't like it. the same is true of ANY app.

meanwhile, if YOU have a problem with it, get help. asking for help can lead to a fix; complaining accomplishes nothing.

 

[colourfastt]

i have no idea what you're on about (really). many people use the Photos app without issue. and, then, of course, some have problems, or don't like it. the same is true of ANY app.

meanwhile, if YOU have a problem with it, get help. asking for help can lead to a fix; complaining accomplishes nothing.

I don't have a PROBLEM with Photos, but as others have stated it's designed for middle-schoolers.

 

[fisherking]

I don't have a PROBLEM with Photos, but as others have stated it's designed for middle-schoolers.

yes, according to others. for most people, it's just an app, with some capabilities, some limitations.... like any other app. if you're saying that apple specifically designed it for middle-schoolers... is that based on how it seems to you? or do you have some proof of that?

these arguments are ridiculous. one person likes a new app, another thinks it's terrible. neither opinion is wrong, but also, neither opinion is FACT.

if you like the app, use it. if not, use something else. my point is simply that... whining about something solves nothing.

 

[Galacticos]

i have no idea what you're on about (really). many people use the Photos app without issue. and, then, of course, some have problems, or don't like it. the same is true of ANY app.

meanwhile, if YOU have a problem with it, get help. asking for help can lead to a fix; complaining accomplishes nothing.

Operative word is CAN.

Trying to get the photos app to work as it says it does is actually what I've found to accomplish nothing, hence my annoyance.
Complaining about it here helps me to vent my frustration, and soothe me empathically so I rather prefer complaining to trying to fix the app at this stage.

It doesn't matter that it works for 'many' if it persistently doesn't work for me - that doesn't make it ok.

You seem determined to assume extensive troubleshooting hasn't occurred when it has

 

[fisherking]

Operative word is CAN.

Trying to get the photos app to work as it says it does is actually what I've found to accomplish nothing, hence my annoyance.
Complaining about it here helps me to vent my frustration, and soothe me empathically so I rather prefer complaining to trying to fix the app at this stage.

It doesn't matter that it works for 'many' if it persistently doesn't work for me - that doesn't make it ok.

You seem determined to assume extensive troubleshooting hasn't occurred when it has

no, i believe you, you've spent time on this. am not arguing that, just suggesting that the best use of a forum like this is to ask for help, describe the details of your experience.

the photo app isn't terrible, your experience with it is. if you've been to the genius bar, been on the phone with apple, and nothing will get it working... find another app. (btw, did you try turning off 'photo stream' as i suggested?).

ask for help. post details of what happens and what you've tried to do to fix it. that's the point, to get help, get it working.

 

[Lappen71]

I doubt that he ever have been to a genius bar

 

[Gochugogi]

I too was hoping Photos, supposedly a replacement for iPhoto and Aperture, would be for an improvement over Aperture or, at least, keep most of the tools. Of course it lost most of them and I especially miss the brush tools where I could touch up small parts of the image, e.g., brighten the whites of the eyes while darkening and softening a distracting background. I suspect the before mentioned has greatly disappointed many serious photographers--the very ones who bought into Aperture as a pro app. Now you either must subscribe to LR and/or do all your small touchups in PS.

 

[robgendreau]

I too was hoping Photos, supposedly a replacement for iPhoto and Aperture, would be for an improvement over Aperture or, at least, keep most of the tools. Of course it lost most of them and I especially miss the brush tools where I could touch up small parts of the image, e.g., brighten the whites of the eyes while darkening and softening a distracting background. I suspect the before mentioned has greatly disappointed many serious photographers--the very ones who bought into Aperture as a pro app. Now you either must subscribe to LR and/or do all your small touchups in PS.

There are many more applications than just Lightroom and Photoshop to replace Aperture. Macphun launched a new one a few days ago, and OnOne is doing one tomorrow. Apple never said it was developing Photos to replace iPhoto; per usual they said nothing much at all. Some fanboys rationalized that it would, but they were wrong. No surprises there.

And frankly many photographers noticed that Aperture stopped being improved years before Apple finally announced its death, and moved on long ago. Disappointing? perhaps, but also an opportunity not only for consumers to choose new products but also for developers who didn't have to compete with Apple, since some Mac users reflexively choose anything Apple.

 

[fisherking]

i like Photos, it's an improvement over iPhoto (it certainly handles large libraries better). and you can add 3rd-party editing tools (like the ones that come with Affinity Photo, another great app). but, as pointed out, there are other options.

 

[2457282]

I actually like Photos.... to a certain point. I like that they have incrementally added functionality. You can now edit Geo information, tag faces, perform basic edits on the photo including a repair tool that works reasonably well and lately has added third party functionality like Pixleator integration. I also like the integration across devices that I don't have to think about.

Having said that there are a ton of issues that I have with the product.
1. Syncing across devices does not always work
2. Face tagging does not sync across devices
3. The repair tool is only available in macOS, but not in iOS
4. Ability to create and control all aspects of a memory video is way better in iOS than in macOS
5. It's all or nothing in terms of syncing. You can't keep just a subset of pictures on each device
6. the integration with Pixlemator is now broken in macOS, not sure other products


I really wish that Apple would work harder to have a clean consistent experience across its multiple platforms.

 

[Paco II]

Specific to the issue of syncing, I had so many issues that a while back I switched to using Google Photos (original size / non free) for syncing between devices and cloud backup. Works flawlessly.