Possible iPhone 7 Plus SSD failure

[SpiritualTourist6545]

Hello everyone,

My iPhone 7 Plus has a strange behaviour.

Sometimes apps failed to open.

If they do, the UI is very laggy.

I am not a tech guy, but I tried to investigate a bit.

I found on the Internet that when something like that happens on PC, possible cause could be the hard disk.

I did some testing on my device disk and this is what I got:

JazzDiskBench



Disk Bench Pro



The problem is that 230 pictures which are visible in Photos cannot be backed up neither by iCloud or via iTunes backup.

Do you think if I go to a service shop somewhere they will be able to save my data?

Thanks a lot

 

[ian87w]

Couple possibilities:
- how healthy is the battery? If it's 80% or lower, that can cause the major throttling.
- how full is the storage? SSD can have a severely degraded performance if it's near full. Try to have at least 20% of free space.

Best bet is to have Apple diagnose it.

 

[jav6454]

All iPhones only use 1 NAND chip for storage. So, if it has indeed failed, hope you had a back-up.

 

[SpiritualTourist6545]

Couple possibilities:
- how healthy is the battery? If it's 80% or lower, that can cause the major throttling.
- how full is the storage? SSD can have a severely degraded performance if it's near full. Try to have at least 20% of free space.

Best bet is to have Apple diagnose it.

Great suggestions! Battery has been replaced at a non-Apple service so I guess it's a chinese replica but still 100% after 5 months. Storage is 256GB of which 55GB are used. Plenty of free GBs.

Could be the battery though.

 

[SpiritualTourist6545]

All iPhones only use 1 NAND chip for storage. So, if it has indeed failed, hope you had a back-up.

Yep, tomorrow I'll bring the phone to a service shop to check it. Hope no data will be lost.

 

[jav6454]

Yep, tomorrow I'll bring the phone to a service shop to check it. Hope no data will be lost.

Let me rephrase, if it did fail, the data is gone. That’s why you need a backup before hand.