Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
Some of my system settings prevent Private Relay from working. It says my system has extensions or settings installed that are incompatible with Private Relay. However, it doesn't state which settings. How do I know? Here is a screenshot.
 

Attachments

  • error2.png
    error2.png
    506.2 KB · Views: 1,672

Marshall73

macrumors 68030
Apr 20, 2015
2,712
2,837
Mine wasn't working due to an add-blocker extension in safari. I think manual DNS entries might break it too.
 

maverick100

macrumors regular
Aug 2, 2019
121
54
I get an error or a notice; not sure which. It says that Private Relay will not work on an ethernet connection. WIFI must be turned on.
 

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
Ok I figured this out: Whenever my VPN is active, I get the message Private Really is not working due to system settings.
 
  • Like
Reactions: aleksk

dmccloud

macrumors 68040
Sep 7, 2009
3,122
1,883
Anchorage, AK
Some of my system settings prevent Private Relay from working. It says my system has extensions or settings installed that are incompatible with Private Relay. However, it doesn't state which settings. How do I know? Here is a screenshot.

The "Use Country and Time Zone" option makes me laugh every time. I live in Alaska, so that option would actually be relatively worthless compared to if i lived on either the East or West coasts. I have noticed that on my phone, I regularly get messages that Private Relay is not working, then immediately get one saying it is working again. Still haven't figured that one out...
 

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
Ok so basically Private Relay acts as a VPN, blocking my IP address? I think is correct.
 

mattdeezy

macrumors 6502
Jul 3, 2011
305
289
Ok I figured this out: Whenever my VPN is active, I get the message Private Really is not working due to system settings.
It's designed to switch off when a VPN is active. They mentioned that in the keynote.

On another note, where is the Private Relay setting on MacOS? I can't find it to turn it off/on manually.
 
  • Like
Reactions: coolbreeze2

tmartine

macrumors newbie
Aug 12, 2015
11
5
Ok so basically Private Relay acts as a VPN, blocking my IP address? I think is correcty.
Yes, sends your encrypted traffic through a database (so your ISP can['t] see your content).. then provides you a new radom IP address.. one that mapped more locally (city or neighbourhood) and one to your country so you will still get relevant content and ads.. so it's for privacy.. won't get you around country content restrictions...
 
Last edited:

tmartine

macrumors newbie
Aug 12, 2015
11
5
hmm... I just turned it off.. then back on.. and it doesn't complain any more 🤷🏾‍♂️
 

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
Well S ugar H oney I ce T ea I don't need to pay a monthly fee for VPN service! Apple is putting all those VPN services out of business! Well not quite cause it does not work in Chrome.
 
Last edited:
  • Haha
Reactions: George Dawes

ArPe

macrumors 65816
May 31, 2020
1,281
3,325
Yes, sends your encrypted traffic through a database (so your ISP can see your content).. then provides you a new radom IP address.. one that mapped more locally (city or neighbourhood) and one to your country so you will still get relevant content and ads.. so it's for privacy.. won't get you around country content restrictions...
When I check with what’s my ip I get sometimes other countries like US, UK, Netherlands. Sometimes Cloudflare and sometimes Akamai.
 

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
Yes, sends your encrypted traffic through a database (so your ISP can see your content).. then provides you a new radom IP address.. one that mapped more locally (city or neighbourhood) and one to your country so you will still get relevant content and ads.. so it's for privacy.. won't get you around country content restrictions...
You mean "so your ISP can't see your content"? You typed "so your ISP can see your content".
 

bwoodsjr

macrumors newbie
Apr 21, 2022
1
2
Hey, I found out the issue for me, it was when I disabled "System Integrity Protection" on my Mac a few weeks ago (I was using this app called SideNotes and I had to disable it in order for the app to work). Once re-enabled, Private Relay works perfectly now.

Here's the link on how to go about that.
 

Pierre535

macrumors regular
Jun 6, 2017
138
122
I also had this warning about my privacy settings. Tried multiple settings changes to no avail until I marked The AX88179A as inactive (status was not connected). That worked for me. I then changed it back to status not connected and everything still works.
 

aleksk

macrumors newbie
Jun 25, 2022
1
0
Ok I figured this out: Whenever my VPN is active, I get the message Private Really is not working due to system settings.
Thanks! I have a same thing, but with parallel desktop. When I turn off virtual machine and quit. My private realy also began to work.
 

DoFoT9

macrumors P6
Jun 11, 2007
17,586
100
London, United Kingdom
Thanks! I have a same thing, but with parallel desktop. When I turn off virtual machine and quit. My private realy also began to work.
This may have something to do with your Parallel network settings, consider setting it to "Bridge" mode, if not already done. (Massive stab in the dark).
 

winterfresh

macrumors newbie
Aug 11, 2011
6
0
For me, setting the Thunderbolt Bridge service to Inactive seems to have fixed the issue. This is on Ventura 13.0, on an M1 MacBook Pro 14".

Edit: Actually never mind, turns out my VPN (Private Internet Access) isn't compatible with Private Relay. Uninstalling fixed it but I misattributed this to disabling Thunderbolt Bridge.
 
Last edited:

boswald

macrumors 65816
Jul 21, 2016
1,311
2,192
Florida
Mine says “network not compatible” no matter what I do. I’ve tried Ethernet and wireless, manual DNS and automatic DNS, and rebooting my equipment.

Edit: No third-party ad-blockers or apps installed, no “tweaks” to system settings.
 
  • Like
Reactions: mudflap

sachin469

macrumors newbie
Jun 19, 2015
4
5
I found out that even if you have content restrictions on in screen time, its doing this.. Change content restrictions to unrestricted access, restart and boom: its working again...
 

coolbreeze2

macrumors 68000
Original poster
Sep 24, 2009
1,806
1,484
I found out that even if you have content restrictions on in screen time, its doing this.. Change content restrictions to unrestricted access, restart and boom: its working again...
Thanks for the info.
 

jskaemkss

macrumors newbie
Mar 9, 2021
16
8
Alberta, Canada
Hey, I found out the issue for me, it was when I disabled "System Integrity Protection" on my Mac a few weeks ago (I was using this app called SideNotes and I had to disable it in order for the app to work). Once re-enabled, Private Relay works perfectly now.

Here's the link on how to go about that.
this worked for me not sure how it got turned off and was working a few days ago but this fixed the problem Thank You
 

jskaemkss

macrumors newbie
Mar 9, 2021
16
8
Alberta, Canada
Mine says “network not compatible” no matter what I do. I’ve tried Ethernet and wireless, manual DNS and automatic DNS, and rebooting my equipment.

Edit: No third-party ad-blockers or apps installed, no “tweaks” to system settings.
try reply #15 it worked for me!
 

Jay Tee

macrumors 6502
Mar 17, 2023
264
445
I found out that even if you have content restrictions on in screen time, its doing this.. Change content restrictions to unrestricted access, restart and boom: its working again...
Correct.

Leave content restrictions turned OFF. Apple need to fix this bug.

Also, if you do turn Explicit Content Restrictions ON and happen to lose Private Relay, you need to:
  1. Turn Explicit Content Restrictions OFF
  2. Restart your machine.
Just turning OFF Explicit Rectrictions alone won't reconnect you with Private Relay.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.