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MP 7,1 Pro Display XDR dirty screen effect

S

Simoner

macrumors newbie
Original poster
Feb 22, 2020
10
1
Does any XDR owners have an issue with the dirty screen effect with Pro Display?
I have nano-texture version. I notice it mainly when I’m scrolling content with the white/grey background.
Should I return it and get a new one or is this as good as it gets?
 
Simoner said:
Does any XDR owners have an issue with the dirty screen effect with Pro Display?
I have nano-texture version. I notice it mainly when I’m scrolling content with the white/grey background.
Should I return it and get a new one or is this as good as it gets?
Click to expand...

That is the description a few people have used for the nanotexture version.
 
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mattspace said:
That is the description a few people have used for the nanotexture version.
Click to expand...
To clarify I’m not referring to paper-like texture that nano-texture version have but rather color uniformity while it is displaying a single, solid color.
 
Simoner said:
To clarify I’m not referring to paper-like texture that nano-texture version have but rather color uniformity while it is displaying a single, solid color.
Click to expand...

Do you have a photo or video that shows this effect? I'm not entirely sure what you're referring to. I have the nano and it took a little to get used to it after years of glossy screens (sort of like when I was forced to first use a glossy screen and had to adapt to it), but I love it now.
 
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Adult80HD said:
Do you have a photo or video that shows this effect? I'm not entirely sure what you're referring to. I have the nano and it took a little to get used to it after years of glossy screens (sort of like when I was forced to first use a glossy screen and had to adapt to it), but I love it now.
Click to expand...
It’s exactly the same effect like in this article

But like I said it only really visible on solid colors especially when scrolling articles with images.
 
Simoner said:
To clarify I’m not referring to paper-like texture that nano-texture version have but rather color uniformity while it is displaying a single, solid color.
Click to expand...

Yes, a "dirty" inconsistency in flat colour is a complaint I've seen before.
 
I took a picture on solid grey to better illustrate the problem.
xdr_2.jpg


I also notice some visible banding
xdr_1.jpg


OkiRun said:
Just tried it with my XDR. No issues whatsoever with any of the tests. Especially liked the results of the Angle Test. My Gama result was 1.7 for anyone else doing the test.
Click to expand...
Could you please take a picture how the gradient test looks on your display.
 
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Simoner said:
I took a picture on solid grey to better illustrate the problem.
View attachment 895811

I also notice some visible bending
View attachment 895812


Could you please take a picture how the gradient test looks on your display.
Click to expand...

Yikes, that looks pretty bad. I think there's something wrong there. I assume you're on the latest MacOS, correct? I recall someone posting some odd issues and they weren't on 10.15.2; that's the minimum version of MacOS required for this display.
 
Adult80HD said:
Yikes, that looks pretty bad. I think there's something wrong there. I assume you're on the latest MacOS, correct? I recall someone posting some odd issues and they weren't on 10.15.2; that's the minimum version of MacOS required for this display.
Click to expand...
I'm running the latest version 10.15.3 and the display is in the Pro Display XDR (P3-1600 nits) mode.
 
Simoner said:
I'm running the latest version 10.15.3 and the display is in the Pro Display XDR (P3-1600 nits) mode.
Click to expand...

I think you've got a bad display; I'd suggest a return. I have two and neither look anything like that, in any mode I've set them to. Bummer that you have to do a return as I'm sure you've waited a long time to get one!
 
@Simoner A couple of other questions: What computer are you attaching your ProDisplay to? I assume you're using the thunderbolt cable that came with the ProDisplay?
 
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Adult80HD said:
A couple of other questions: What computer are you attaching your ProDisplay to? I assume you're using the thunderbolt cable that came with the ProDisplay?
Click to expand...
That's a great question to ask. I have the XDR supplied cable fed directly into a Pro Vega II Duo Card and it is the only monitor attached.
 
Adult80HD said:
A couple of other questions: What computer are you attaching your ProDisplay to? I assume you're using the thunderbolt cable that came with the ProDisplay?
Click to expand...
2018 MacBook Pro 15in with Radeon Pro 560X directly connected using supplied cable. Do you think it's a GPU issue? It will be at least a week until my Mac Pro arrives so I can't really check it with anything other than iMac with Thunderbolt 2.
 
Simoner said:
2018 MacBook Pro 15in with Radeon Pro 560X directly connected using supplied cable. Do you think it's a GPU issue? It will be at least a week until my Mac Pro arrives so I can't really check it with anything other than iMac with Thunderbolt 2.
Click to expand...

Do you have anything else plugged in to the MBP USB-C ports? If so, try it with just the ProDisplay only connected. I'd also try it on opposite sides of the laptop; I seem to recall that they are on different TB buses. Finally, are you trying with the laptop lid open and driving the built-in display as well?
 
Adult80HD said:
Do you have anything else plugged in to the MBP USB-C ports? If so, try it with just the ProDisplay only connected. I'd also try it on opposite sides of the laptop; I seem to recall that they are on different TB buses. Finally, are you trying with the laptop lid open and driving the built-in display as well?
Click to expand...
I dropped the resolution and now it looks a whole lot better. Although there is still some issue with color uniformity.
Gradients_6K.jpg

Gradients_Lower_Res.jpg


White75% Grey50% Grey25% Grey
White.jpg
75_Grey.jpg
50_Grey.jpg
25_Grey.jpg
 
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Simoner said:
Does any XDR owners have an issue with the dirty screen effect with Pro Display?
I have nano-texture version. I notice it mainly when I’m scrolling content with the white/grey background.
Should I return it and get a new one or is this as good as it gets?
Click to expand...
I have seen it several times in the store and it was what eventually steered me and a colleague away from the Nano version, it was unbearable!

/Edit: Ok I see you guys are discussing something completely different, sorry.
 
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I also have problems with uniformity as @Simoner described with my Nano XDR on solid colors. Additionally the right upper corner is darker as the rest (confirmed by measuring with a colorimeter).

I’ve already arranged a replacement with Apple, tried to negotiate for a replacement in advance (so I’m not without screen), but Apple wouldn’t do this but promised a replacement in 5 business days. The day the defect XDR was scheduled for pick up, I’ve got a call from Apple that the replacement would take at least until mid March so I refused to send out the display and am waiting for new information from Apple.
Very disappointed for such a expensive display (uniformity) and the way replacements are handled. I assumed this would be handled better with Apple Care+
If the replacement shows similar problems with uniformity I’ll consider a return and will get a NEC or EIZO with digital uniformity control.
 
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high heaven said:
The uniformity issue is one of XDR's issue and it's really hard to admit that Apple advertised as a professional monitor with this quality.
Click to expand...

I've had zero uniformity issues with my two nano XDR's. I've yet to see a real review that claims this to be a problem at least in normal use and not when pushing it to make minor issues seem more apparent.
 
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