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Paco II

macrumors 68020
Sep 13, 2009
2,288
706
As of yesterday, I've now joined this unfortunate club. Very bizarre.

Edit to add: definitely account related. As mentioned by others, logged out and search works fine. Logged back in and problem returns.

Edit 2: Just noticing that this issue is happening across all my devices. So this is definitely a weird account related issue. Hope Apple knows about this issue.
 
Last edited:

BlueGoldAce

macrumors 68000
Oct 11, 2011
1,951
1,455
Same problem here across all iOS devices. Co-worker next to me doesn't have this problem.
 

Stacked

macrumors regular
Oct 9, 2012
173
46
For anyone having issues with this I was on the phone with Apple and nothing worked. Right before they moved me further up the support chain they asked me to restore and setup as new (don't restore from backup).

Problem solved with both my iPhone and iPad... Very strange.
 

Paco II

macrumors 68020
Sep 13, 2009
2,288
706
You had to restore both devices, or restoring one fixed the other?

I loathe restoring.

Edit to add: I question if that is a true fix or only temporary one. This issue came out of nowhere. It sure seems data related, especially since it happens on all devices on same store account. Apple should be fixing this, not expecting us to wipe out phones.

For anyone having issues with this I was on the phone with Apple and nothing worked. Right before they moved me further up the support chain they asked me to restore and setup without restoring from backup.

Problem solved with both my iPhone and iPad... Very strange.
 
Last edited:

eyeseeyou

macrumors 68040
Feb 4, 2011
3,390
1,595
Glad I'm not the only one experieincing this issue.

I can still get app updates but get the same error message when I search for an app.

My workaround is searching for the direct app link in safari and it takes me directly to the app.

Seems to be an issue directly with the search layer.
 

Stacked

macrumors regular
Oct 9, 2012
173
46
You had to restore both devices, or restoring one fixed the other?

I loathe restoring.

Edit to add: I question if that is a true fix or only temporary one. This issue came out of nowhere. It sure seems data related, especially since it happens on all devices on same store account. Apple should be fixing this, not expecting us to wipe out phones.

Restored my iPad first and it worked but was still broken on my phone. Restored the phone which also fixed it. I hope it doesn't come back :mad: Restoring is such a headache with downloading, organizing and setting up all my apps.
 

BlueGoldAce

macrumors 68000
Oct 11, 2011
1,951
1,455
My devices just randomly started working again. It most likely was an isolated problem on Apple's side.
 
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