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Popple

macrumors member
Nov 8, 2012
30
58
Discord email support is abysmal. You can spend 30 minutes filling out the online form and making sure you’re as detailed as possible including screenshots, videos, system information, etc and then they will reply to your initial query asking for the exact same information (and claiming there’s a problem with the online form). Then they will ask you for the same information again anytime you respond to the email. They also just send a copy/paste script that has nothing to do with your particular question. I submitted two bug reports for both of the issues discussed in this thread and both times they asked me to try a different user account (this has nothing to do with users), try different channels in different Discord servers (this is a dang keyboard bug - nothing to do with channels or servers), and try to reboot my iPhone (as if that would fix the problem on my iPad). I love Discord, but God help you if you ever need assistance.
 

msbeasley

macrumors newbie
Feb 16, 2022
4
1
My ipad just downloaded a new update from Discord and the enter key on my bluetooth keyboard once again sends messages rather than jumping to a new line. Huzzah!
 

oooopossum

macrumors member
Apr 21, 2021
43
55
Miami
This issue is driving me insane! Though i’m glad to see i’m not the only one, the issue has been plaguing me for at least a year. I’m using an iPad Pro 11 and Magic keyboard. The chat scrolls up and the text bar goes away or the enter/return key doesn’t work. It’s absolutely bonkers to me how this hasn’t been resolved or at least worked on by discord
 

Populus

macrumors 603
Original poster
Aug 24, 2012
5,948
8,418
Spain, Europe
This issue is driving me insane! Though i’m glad to see i’m not the only one, the issue has been plaguing me for at least a year. I’m using an iPad Pro 11 and Magic keyboard. The chat scrolls up and the text bar goes away or the enter/return key doesn’t work. It’s absolutely bonkers to me how this hasn’t been resolved or at least worked on by discord
According to them, they do not support external keyboards. So I guess they don’t test Discord on any iPad with Magic Keyboard or Smart Keyboard Folio.

I wish some devs read this thread, but unfortunately, you’ll have to pass through the hell of reporting the bug via email (like I did) or open a post on the Discord Subreddit. Remember to point that this only happens with an external keyboard attached, or the Magic Keyboard specifically.
 
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