iPhone Problems with wife’s reliable 7 after a force install of 13.x by apple

[Tyler23]

Ok I really do not know since I have always have a PIN, and hitting install/agreeing to terms. I could see given she “closes” those notifications of install (install, later, more info) sometimes “ignoring“ she thinks she is doing she must be hitting later thinking it is same as no. But never had a 11.x or 12.x install happen with out the manual intervention to complete. Usually it probably downloaded and could not install (error messages to same happen) and then I would decide if she needed it ;-). But the install (download already there or done during night ) happened during middle of night with out anyone there. She picked her phone up and it was at the welcome screen requiring the new setup things from language to security and such which I usually handle so the update had occurred.

She probably accidentally clicked to install the update later that night. As others have said, some user input is required before an update occurs. Likely she meant to click ignore or just didn't fully read and selected to install the update later.

Once that's done, if it's plugged in to charge overnight and connected to wifi the update can occur without any further input.

 

[Mabus51]

I did back up in last message I found the app (which was one I recalled from years back) and found the info. Here is what I found:

”UPDATE: Ok found app to check number of cycles called coconutBattery it says her battery has a cycle count of 421. So well under 1000 number. the app also says the iPhone 7 was manufactured on 8-12-17 and is 851 days old (2.3 years) so it seems premature decline to me given its half the cycles and only 2.3 years from manufacture date.”

Further note however on the 1000 cycles apparently that number is more applicable for MacBook and IPad batteries being larger. A lot of sites I found said that at 500 it was time to get new battery at least. So its approaching 500, and apples app saying it was at 86 percent of what it was 2 years ago is likely accurate as CoconutBattery showed similar info.
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The only problem there is not local official apple repair place. We used to have a reseller that could do apple authorized work but they closed. Nearest apple stores are in Indianapolis 2.5 hours and Chicago to our north at several hours one way. Not practical. And sending in then means my wife has no phone for time to get battery replaced. That simply is not practical. We have no wall phone I convinced her back in day I got her the iPhone 6 to let me cut the cord. She would not like being without a phone for week or more.....

Only choice I see is that I am going to just get by with it for awhile and a bit more down road perhaps look for a dea on a phone like I did when I found the 7 for her. I cannot afford in budget to buy a new phone for her at a few hundred dollars (like a 11 for example at $599). Heck I buy my phones on iUP I cannot afford them up front either. Anyway she is not a Apple tech fan like me so a couple year old iphone model that is new and at bargain price is better for her.

The Apple store should offer you a loaner phone while the battery is being replaced. Usually they will send this out to you before hand with a prepaid package to send the old phone in. Just call their support. They should help you out or at least give you some options.

 

[rjjacobson]

She probably accidentally clicked to install the update later that night. As others have said, some user input is required before an update occurs. Likely she meant to click ignore or just didn't fully read and selected to install the update later.

Once that's done, if it's plugged in to charge overnight and connected to wifi the update can occur without any further input.

I will have to ask her and show her the notification you are probably correct. Wish they had a option that says do not install....

 

[newellj]

iPhones have a 500 cycle battery. iPads and Macs are 1000 cycles.
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There is no such thing as a forced update. Your wife had to schedule the update by entering her pin on her phone. You must authorize the update.

Your phone will not update without user intervention. Usually, this involves multiple prompts and having to put your passcode in at least once. Apple didn’t force anything.

I advise researching both updates and expected battery lifetimes. All of this information is publicly available on their website.

This is strictly speaking true, but the screen that iOS presents to authorize the update is very similar to a passcode lock screen, and it’s easy to see how people enter their passcode to authorize an update without noticing the different color scheme or words.

 

[EM2013]

Hm I suppose she could have hit a notification or something without realizing it. She is pretty technically inept other than average iPhone, iPad use. Looking at the 3 choices EM2013 shows (install now, later, details) I am wondering when she “closes” the notification given there is no choice to cancel that she hits later and it installed. She does not remember one that night but could have done it and not remembered I suppose ;-)

What is interesting in past is that some of the incremental 12.x updates would not install later during night but would come back again or say unable to install later and give this choice again. Seems funny 13.x did not do this even if she had inadvertently hit the later button that night?

But the discussion about PIN reminds me on iPhone and iPad I have to enter PIN before a major incremental or new iOS like 13 installs. So it would seem normally that it would not install on own overnight. It might be downloaded of course but until a PIN is entered it will not verify and install. But since she has no PIN could it then install since that step is not needed on her phone?

I usually tap on details. It takes you to the software update page in settings and I just delete the update.

 

[LovingTeddy]

I will have to ask her and show her the notification you are probably correct. Wish they had a option that says do not install....

I have installed TVOS Profile across all by iOS devices. I will Never update to iOS 13

 

[one more]

I run iOS 13.1.2 on my two-year old iPhone 7 without any major issues. It is true that the battery life is not as good as on iOS 12, but not massively different. You also need to consider that when you install iOS 13, it has to perform lots of background tasks over the first 12-24 hours, depending on your particular setup/use, often overheating the iPhone. This should settle soon. If it does not, make a full archived backup of your wife’s iPhone on iTunes (Mojave) or Finder (Catalina) and then restore it. This should make a difference. Of course, if the battery is really depleted, it would need to be replaced. However, you would have noticed it while it was still on iOS 12, so maybe try a clean iOS 13 installation first to see if it helps. ✌️

 

[colodane]

It sounds like the update got scheduled to install overnight somehow, which is a separate feature from automatic updates.

That is most likely what happened. I like to install my updates manually also, but Apple's implementation of the update options makes it very easy to ask for the overnight option by mistake. Even though I know about this, I still come close to requesting the overnight update. This is because the overnight option is offered in very large font in the center of the phone asking for your sign-on code. The "ignore upgrade" option is in a small font at the bottom of the screen. Very confusing.

 

[Defender2010]

Just sacrifice one of your future tech updates and buy your good loving wife a new phone even on a plan. Problem solved. You can get an 8 so cheep these days.

 

[newellj]

I will have to ask her and show her the notification you are probably correct. Wish they had a option that says do not install....

OP, check the post quoted below and the related discussion. It sounds relevant to your battery problems.

In hindsight I can categorically state that I would have stayed on 12.4.2 if I had known how bad things were. I really wanted iPadOS but a better UI is not worth the reliability problems. My kids and wife are on 12.4 and I've heard no complaints from them about their devices.

One odd thing is that my iPhone 7+ has battery issues and the battery is new. My iPad doesn't have battery issues. My belief is that there's a voice/text issue with the phone spending more power trying to talk to the tower. I am running the phone on Low Power mode and that gets my battery life back to being decent. But I shouldn't need to have to do that.

 

[rjjacobson]

Just sacrifice one of your future tech updates and buy your good loving wife a new phone even on a plan. Problem solved. You can get an 8 so cheep these days.

Well you don’t know my wife she is anti updating hardware all the time. She thinks keeping something for 4-5 years is better. She also likes things to stay the same and finds improvements in upgrades to be confusing if not inconvenient so I do not update her much. I am trying to convince her to let me get latest iPad for $300 she is on my old gen 2 iPad but likes it just as it is. so I would get in trouble if I did this LOL
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OP, check the post quoted below and the related discussion. It sounds relevant to your battery problems.

Yep very likely what I am seeing. Oh well it still has 50% by end of day still, but a bit less than it used to and she is ok with that as she is not tech nerd like me LOL
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That is most likely what happened. I like to install my updates manually also, but Apple's implementation of the update options makes it very easy to ask for the overnight option by mistake. Even though I know about this, I still come close to requesting the overnight update. This is because the overnight option is offered in very large font in the center of the phone asking for your sign-on code. The "ignore upgrade" option is in a small font at the bottom of the screen. Very confusing.

Yep turns out thyat is what she did, mystery solved LOL