Sharing this in the hopes of keeping someone else from going through this nightmare. I traded in a MacBook Pro at the Apple Store for the 14". I then realized I preferred the 16", later realizing I needed a higher specced 16". The 3 computers were wiped by Apple employees at the Apple Store and are now owned by Apple. Unfortunately the did not deauthorize the computers in the Music app account settings prior. You are only allowed 5 computers to be associated with your Apple ID for purchased content use. I also have an iMac. I cannot "deauthorize all" until July of 2022. Apple support could not fix, and they said they will escalate and get back to me in 48 hrs. I am locked out of 3 of my 5 spots for sharing purchases for 8 months. My online ordered MacBook Pro will take up my last slot. I can't get another Apple computer to have access to my purchases for 7 months. Kinda crazy, especially since Apple employees wiped the Macs. Don't forget to deauthorize!!!