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Deako

macrumors 6502
Jun 10, 2010
370
0
United Kingdom
I have the same issue on my iPhone 4S in the UK and previously on my iPhone 4 too. The only solution seems to be a reboot of the phone, and it will work for a day or two, but then i have to reboot the phone again to get push working.

It is a total pita, as you dont realise that push isnt working initially, until you manually check for mail.
 

garethjs

macrumors 65816
Nov 11, 2008
1,146
637
Never had a single issue with push mail when with MobileMe. Everything else that pushed had issues.

Now with iCloud, everything pushes perfectly but mail.

Strangely enough this problem seems to be affecting people who have migrated over from MobileMe.

Issue: Mail pushes fine, all of a sudden it stops. Open mail app and mail comes in. Only fix is a reboot.

No issues with push mail on my iPad 3. Only the iPhone 4S seems affected. Something is stopping the device from re-establishing a connection with the iCloud mail server.

Apple needs to fix this.
 

Deako

macrumors 6502
Jun 10, 2010
370
0
United Kingdom
My wife and I migrated from MobileMe too. And this definitely affects both my wife's and my iPhones.

Never had a single issue with push mail when with MobileMe. Everything else that pushed had issues.

Now with iCloud, everything pushes perfectly but mail.

Strangely enough this problem seems to be affecting people who have migrated over from MobileMe.

Issue: Mail pushes fine, all of a sudden it stops. Open mail app and mail comes in. Only fix is a reboot.

No issues with push mail on my iPad 3. Only the iPhone 4S seems affected. Something is stopping the device from re-establishing a connection with the iCloud mail server.

Apple needs to fix this.
 

TLewis

macrumors 65816
Sep 19, 2007
1,311
129
My wife and I migrated from MobileMe too. And this definitely affects both my wife's and my iPhones.
I migrated from MobileMe, and everything works fine for me. The only "issue" I had was that my iPhone had two (2) me.com accounts listed (the same account listed twice). It didn't seem to cause any problems, but it was annoying to have it listed twice. Push worked fine.

I fixed it by completely deleting my icloud account off my iphone (I don't remember if I also had to separately delete the icloud email account), rebooting the iphone, and then reconnecting to icloud.
 

manni

macrumors regular
Mar 17, 2010
145
490
I will add to the chorus here. I have used gmail to an iPod touch for the last 2 years and had no issue.
3 weeks ago I got an iphone4s and the push works erratically, and sometimes just not at all, I have to go in to mail.app and suddenly 20 emails appear.
I bought my mum an iPod touch for her birthday and it's the same. She had a MobileMe account which worked perfectly before on 2nd gen itouch, now on iOS5 it only works some days.
I wonder if anyone knows here if there is anywhere we can let apple know about this. Or do they already know? IT seems a lot of people are unable to get emails working in a reliable fashion - to me that's even more important than calls and I am for the first time in a long time looking enviously at android devices. I know I won't switch but it leave a bad taste in the mouth having just outlaid a lot of money and finding emails aren't working properly - I have been through every setting, into the advanced menu etc - no matter what, every few days it goes wrong. This applies to gmail, mobileme-to-icloud transitioned accounts, iPod touches and iphone4s. I'm in the UK if that makes any difference. Probably my worst experience with apple software in 6 years.
 

Deako

macrumors 6502
Jun 10, 2010
370
0
United Kingdom
I migrated from MobileMe, and everything works fine for me. The only "issue" I had was that my iPhone had two (2) me.com accounts listed (the same account listed twice). It didn't seem to cause any problems, but it was annoying to have it listed twice. Push worked fine.

I fixed it by completely deleting my icloud account off my iphone (I don't remember if I also had to separately delete the icloud email account), rebooting the iphone, and then reconnecting to icloud.

My new iPhone 4S was setup from scratch with no restore from backup. Its been a problem since day 1 of getting my 2nd iPhone 4S. Really annoying. I tend to just give my phone a reboot now before going to bed, so that i know its going to be good for at least a day without me missing any emails.
 

nizmoz

macrumors 65816
Jul 7, 2008
1,410
2
take a trip to Apple discussion forum and meet reality.

Reality is we have over 60 staff that use iphones with our Exchange server and NO ONE HAS ISSUES WITH PUSH. It works fine with 5.1. We also have 50 iPads that are not having issues. It is not a issue with 5.1 but an issue with your phone. Do a fresh restore on your phone and do not restore your backup. I am sure it will work.
 

Small White Car

macrumors G4
Aug 29, 2006
10,972
1,468
Washington DC
Push is not broken. If it were broken, it wouldn't work for anyone.

Ok, so let's say there's a hypothetical situation where 10% of iCloud users have trouble with push working.

You'd say that's "not broken?"

I'd say it is.

For me, iCloud push has not worked for months. And I've replaced my iPhone since then. And besides, it used to work on my last phone until it suddenly didn't. So the problem is not on my end.

iCloud has a problem and, no, it's doesn't have to affect everyone until it "counts."
 

TLewis

macrumors 65816
Sep 19, 2007
1,311
129
I agree with most of you that Gmail Push is causing some problems in iOs 5. However after extensive research I finally cracked what is causing this issue. I bet most of you are selecting Gmail as mail type when you first configure your mail in your mail client. The problem is right there. Do not select Gmail try selecting Microsoft Exchange and using that configure your Gmail account.
Unless google's changed it, the iOS "gmail" account interface has never supported push. Push has only worked via google sync (exchange).

If people are complaining about intermittent push issues, they already have to be using google sync.
 

NanoG6

macrumors newbie
Jul 6, 2012
26
7
Any update on this?
I have the exact problem with hotmail (yes, hotmail support push). Sometimes it works but mostly not. When I open the mail app then all emails downloaded at once.
I tried using exchange and hotmail setup, both actually using the same configuration for push, automatically.
I also have tried delete all email accounts, reset iphone from scratch etc but still have no luck.
I'm on iphone 4 5.1.1 wifi / 3G Indonesia.
 
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