query with my newly arrived iMac 27" pls

[CaptRB]

I just received a new base model 27" iMac and added a 512 GB ssd as an upgrade.
I'm angry as I was assured (by 3 seperate tech guru's (yeah right)) that it would ship with HS but shipped with Sierra and as I spent so much, why should the first thing I have to do, is upgrade.
My other issue is that when I go to about this Mac it says I have 500gb flash storage less the programmes i.e. (498.95 down to 466.85GB)
my point is where are the extra 12gb with a 512gb machine and have I got the latest apple ssd's. these little annoyances haven't filled me with no confidence and wonder whether to send the thing back.
advice pls ??

Ummmm.

Seriously?




R.

 

[scotttnz]

The SSD capacity discrepancy is likely due to the fact that the computer industry often uses the terms gigabyte (GB) and gibibyte (GiB) interchangeably, when in fact they are different. So your SSD is 512GB, which MacOS displays as about 500GiB but confusingly calls it 500GB. Windows does the same thing, I don’t know why they don’t just call them what they are, which is GiB.

https://en.m.wikipedia.org/wiki/Gibibyte

 

[RUQRU]

You can wait until next September and install macOS 10.14 thereby avoiding the task of doing an upgrade now.

 

[Fester1952]

The 5k iMacs do not have target disk mode

I can assure you they certainly do have target disk mode. I have the 2017 iMac 5K and have used target disk mode.

 

[zipur]

[doublepost=1507788977][/doublepost]wow, it must be amazing to be you BasicGreatGuy, hiding behind that cape, totally jealous.
I have calmed down now, but you just seemed to have missed the point, I'm not that tech minded like some of you
here and 3 techs told me it shipped with HS (I have the transcripts). I spent £2500 on something and the first thing I SHOULDN'T have to do is spend 30 minutes of my life downloading a new OS I was PROMISED it shipped with that it also states it ships with on its website.
The 500 gb thing also perplexed me as a non techie person. Anyways, I will crack on with everything however I don't think Apple is what I would call a premium company at all like others that have no quibble policies or offer small compensation for mis-selling. Just very very irksome from a company claiming to be high end when they really are not. Anyways, thanks for the replies, appreciate them all.

Maybe you shouldn't check you internet connect speeds. They also say xxx up and xxx down. but run a test and you'll start a new post with the title "They are ripping me off on internet bandwidth speeds"
The bottom line is all things are sold with optimum spec's yes you have 512 SSD but once you load and OS, Drivers, Users, login, security update to the OS and MFG hot fixes and patches. you loose some space. You would have the same experience on a Win10 machine. Even on an SD micro drive.

 

[redfirebird08]

The missing amount could come from a recovery volume or similar.

It is common practice with virtually every computer manufacturer to state a headline capacity figure that is actually a little lower in practice (usually mathematical reasons) sure it's a bit annoying but as a percentage of the entire drive it is not that much, and Apple is certainly not alone in that.

I have also received an iMac recently and I was pleased that it didn't come with High Sierra, as I have heard many bad things about that OS and I don't believe it is ready for prime time. As it happens, my iMac has a faulty fan and the replacement is being built right now. I'll let you know if it has High Sierra on it...

Ouch, that’s a bummer. I recently got the 21.5 inch model with 3 Ghz chip, 256 SSD (already own 500 gig external SSD), and 16 gigs of RAM. It came with regular Sierra and I am staying far away from High Sierra until Apple is able to fix a lot of the reported bugs.

Zero problems with my machine. Seems I made a good choice with the i5 chip too. Lots of i7 owners seem to be experiencing too much fan noise due to the i7 running so warm. Mine is extremely quiet. Silent is the right word, haha.