Other Question for those who think it’s OK for Apple to throttle old phones w/out the owners consent...

[D1G1T4L]

Hang on, does the consumer or Apple know best?

I keep hearing complaints about how Apple don’t allow users to make the decision to compromise their device in some way, but you seem to be saying that users can’t be trusted to make their own decisions because they don’t know/understand what they are doing or the implications.

The consumer didn't even have a chance to make a decision without the knowedge of what was being done. Again if someone knew their phone was being slowed down due to prolong the device because of a bad battery I don't feel anyone has a problem with that. Just let the consumer know so they had the option to replace the battery if they want. I'm assuming there have been many users that are not interested in technology and would most likely just assumed it was time to upgrade as the device was older.

 

[thadoggfather]

That does NOT happen and it's been proven. The issue being discussed in this thread is when the OS realizes the battery is low, it adjusts how the processor is used. If your battery is good, your device will run fine.



Nothing changed from that study. Apple does not intentionally slow down phones based on model to try to get people to upgrade. They recognized an issue with degrading batteries and attempted to rectify it. And now many people are upset.

Apple admitted to modifying the processor cycles but also stated it shouldn't have affected the user experience of the device. It is possible they could not think of all circumstances or they didn't come up in testing. Happens all the time. The change WILL trigger lower performance ratings of programs like GeekBench. They are designed to push devices to their limits but do NOT reflect real world usage of the devices.

To the OP - the way you wrote your first post was poor. It's extremely biased and does not indicate a willingness or desire for open dialogue.

To the people saying they are leaving Apple forever because Apple didn't tell them precisely how their operating system works with the processor, well, good luck with the other manufacturers and OS's.

I personally like what Apple has done here. If you were to ask me what the life cycle of a smart phone was I'd say 2 years. Just like PCs, laptops and printers have their lifecycles, so do smart phones. Anything more than 2 years on a smart phone and you are doing really well. Apple continues to support these devices 4+ years and many of you are pissed. How nice. Wonder how much of this is real and how much is just to stir things up?

You like that Apple throttles without your consent, for your protection, when you don’t actually know if you would’ve faced shutdowns and stuff otherwise? Just because some users face shutdowns doesn’t mean all do or would. That’s the problem.

 

[OriginalAppleGuy]

You like that Apple throttles without your consent, for your protection, when you don’t actually know if you would’ve faced shutdowns and stuff otherwise? Just because some users face shutdowns doesn’t mean all do or would. That’s the problem.

It's like any other bug fix. And not everyone with older phones get throttled.

 

[MachCrit]

Hang on, does the consumer or Apple know best?

I keep hearing complaints about how Apple don’t allow users to make the decision to compromise their device in some way, but you seem to be saying that users can’t be trusted to make their own decisions because they don’t know/understand what they are doing or the implications.

So which is it?
[doublepost=1514038115][/doublepost]

iOS has had a battery saver mode for a few years. It’s called low power mode and can be found in the battery section of the settings menu.

Of course, but that option is quite different from what we are discussing here!
[doublepost=1514041275][/doublepost]

Almost everyone of those who upgraded and noticed their phone was much slower than before would have downgraded to the previous OS; and even more would have changed the battery if notified to "Service Battery" by either OS.

There would have always been the 5% who shined up their phone screen and didn't notice anything else . If the OS is smart enough to slow down due to battery it is certainly smart enough to notify you that the battery is a problem.

Also, the performance throttling "feature" began with iOS 10.2 didn't it? It isn't an iOS11 phenomenon exclusively.

 

[cyb3rdud3]

It is amazig though that these boards were filled with threads from people who found that their devices were so slow before they realised it worked like that...

Oh wait a minute that wasn't the case actually wasn't it...Yet now so many are deeply affected by it...

 

[rawCpoppa]

It is amazig though that these boards were filled with threads from people who found that their devices were so slow before they realised it worked like that...

Oh wait a minute that wasn't the case actually wasn't it...Yet now so many are deeply affected by it...

Oh please. The board is littered with posts about slow phones. We just didn’t know it was ever battery related.

 

[cyb3rdud3]

Oh please. The board is littered with posts about slow phones. We just didn’t know it was ever battery related.

Really? Feel free to evidence that statement...One quick search on Slow iPhone shows up threads on just the first page that go back to February this year...Doesn't seem like a lot to me at all considering how many posts this site gets..

 

[Jimmy James]

Why is everyone so shocked that a major corporation wasn’t 100% transparent with their customer? You’re acting like this is the first time this has happened.

Look, it’s real simple. You don’t like the lack of transparency, go buy another device. You think Google is any better? Good luck.

This is more of a specific disappointment than a shock.

"They're all bad" isn't a sufficient reason to accept the status quo.

 

[rawCpoppa]

Really? Feel free to evidence that statement...One quick search on Slow iPhone shows up threads on just the first page that go back to February this year...Doesn't seem like a lot to me at all considering how many posts this site gets..

View attachment 743394

Feel free to search by posts next time. I never said by thread.

 

[cyb3rdud3]

Feel free to search by posts next time. I never said by thread.

Seriously? So if it is as widespread as you say it was, then it is individual posts but not threads? Really? I'm happy to be be proven wrong but please do bring a substantiated response to the discussion as that would constructively add something to it.

 

[Martyimac]

Really? Feel free to evidence that statement...One quick search on Slow iPhone shows up threads on just the first page that go back to February this year...Doesn't seem like a lot to me at all considering how many posts this site gets..

View attachment 743394

I did a search for "slow" and specified only the iphone and child forums and it gave me almost 500 posts just in the last month. It only shows 25 pages of posts with 20 listed posts per page.
I would say the original comment has more than sufficient evidence.

 

[rawCpoppa]

Seriously? So if it is as widespread as you say it was, then it is individual posts but not threads? Really? I'm happy to be be proven wrong but please do bring a substantiated response to the discussion as that would constructively add something to it.

You’re easily handy with searching on your own based on your original post with the threads. Why can’t you simply do it again using posts instead? I’m about to board a flight else I would be searching and screenshotting.

 

[catzilla]

I just think they should have come clean when they discovered this issue, and gave users a choice, let us choose if we want to be throttled a bit to avoid early shutdowns, and give a message about it. Give an option to replace a worn battery-schedule appointment with Apple to do it, etc. And yes, I believe they should also give ability to downgrade iOS when issues arise like that. Ok, yeah, don’t support it anymore, but let us make that choice..

Exactly, also given the option to disable this "feature" would you have replaced your phone? I upgraded from a 6+ to an 8+, if my 6+ was running at full speed I may have not felt it was necessary.

 

[miragebg]

The battery replacement program was for batteries with a specific manufacturing defect. Something about being exposed to air at a bad time in the process if I remember correctly.

Oh, please...
They replaced my battery, being outside this program, because of unexpected shutdowns...
Stop believing on what Apple says.
"exposed air", "bad time in the process", BULLS**T!!!!
The amount of affected devices was far bigger than Apple told us.

 

[laurim]

Oh, please...
They replaced my battery, being outside this program, because of unexpected shutdowns...
Stop believing on what Apple says.
"exposed air", "bad time in the process", BULLS**T!!!!
The amount of affected devices was far bigger than Apple told us.

[doublepost=1514050296][/doublepost] Yes, it was all a conspiracy! You discovered it! My hero!

 

[Ladybug]

Come on, it's not clever it's deceptive.

Even my dead mom would have no problem understanding a "Service Battery" notification like my 2013 MBA gave me 2 weeks ago. I changed the battery (and I'm 67) ; didn't buy a new MBA.

Exactly! Makes you wonder if these so called clueless people also go into full panic mode when their Service Engine light comes on in their vehicle.

 

[laurim]

Simply because people assume older tech gets slow due to upgrades. One person in this thread posted that assumption. It goes both ways. Yes people should have it serviced but there are those who don't. At least let the consumer know up front and not leave it to the assumption they know better.

You are way too optimistic about a) the likelihood that people pay attention to upgrade details and alerts b) people remember said upgrade specification when they experience issues c) people’s logic regarding knowing the reason why a cpu would be adjusted to deal with high load on an old battery. Look how many people go apesh*t when they find out their data plan gets throttled when they use an extraordinary amount as a case in point. If this had been widely reported, it would have been used disingenuously by their competitors in “we don’t throttle your cpu” ads without explaining that the result is a crashing phone instead.
[doublepost=1514050741][/doublepost]

Exactly! Makes you wonder if these so called clueless people also go into full panic mode when their Service Engine light comes on in their vehicle.

My check engine light has been on in my car for about 15 yrs because I bothered to find out why and know it’s not a big deal

 

[miragebg]

[doublepost=1514050296][/doublepost]
Yes, it was all a conspiracy! You discovered it! My hero!

No, it was just a nice move, made for you, so you can keep enjoying the amazing Apple's products. My hero!

 

[TPadden]

....it would have been used disingenuously by their competitors in “we don’t throttle your cpu” ads without explaining that the result is a crashing phone instead.

I guess you and Apple can't tell the difference between a phone with a dying battery and a crashing phone. I can if it's not hidden by the manufacturer.

 

[Bill91LX]

This is more of a specific disappointment than a shock.

"They're all bad" isn't a sufficient reason to accept the status quo.

If you’re disappointed that your phone may be ever so slightly slower after years of use, maybe you need to evaluate your priorities. Just sayin.

As for not accepting the status quo...tell me, what are you going to do to change it. I mean other than complain about it on an internet site? What’s the plan???

 

[D1G1T4L]

You are way too optimistic about a) the likelihood that people pay attention to upgrade details and alerts b) people remember said upgrade specification when they experience issues c) people’s logic regarding knowing the reason why a cpu would be adjusted to deal with high load on an old battery. Look how many people go apesh*t when they find out their data plan gets throttled when they use an extraordinary amount as a case in point. If this had been widely reported, it would have been used disingenuously by their competitors in “we don’t throttle your cpu” ads without explaining that the result is a crashing phone instead.
[doublepost=1514050741][/doublepost]
My check engine light has been on in my car for about 15 yrs because I bothered to find out why and know it’s not a big deal

And that is exactly why consumers are told they are throttled now. It is the right thing to do. So you also confess you checked out the check engine light and had the option how to proceed. Now whould you OK with there being no light and the car was limited to 45mph? I sure hope not. Instead you were given a warning which let you check and decide what you wanted to do.

 

[laurim]

And that is exactly why consumers are told they are throttled now. It is the right thing to do. So you also confess you checked out the check engine light and had the option how to proceed. Now whould you OK with there being no light and the car was limited to 45mph? I sure hope not. Instead you were given a warning which let you check and decide what you wanted to do.

If there was a problem that would cause me to stall in the middle of driving unless the car automatically mitigated an issue, I would be thankful for a temporary solution to keep me safe and expect the car company to provide it. Going slowly all of a sudden would cause me to take the car to a mechanic immediately, no warning light necessary. See how that works? I have a brain and I use it. People who require warning lights before they maintain their tools aren’t very good owners.
[doublepost=1514056327][/doublepost]

I guess you and Apple can't tell the difference between a phone with a dying battery and a crashing phone. I can if it's not hidden by the manufacturer.

Lol. Quick. What were all the changes that took effect with the last iOS update? I’m sure you read and memorized all of them the last time you updated so you can identify when software is mitigating an issue and you need to fix the issue yourself.
[doublepost=1514056645][/doublepost]

As Judge Joe Brown says: "Well, NOW, you KNOW!"

Water under the bridge. What's the point of debating what Apple SHOULD have done? I'm sure they will handle things differently in the future.

Probably with yet another screen full of information absolutely no one reads before hitting the AGREE button. Or maybe a series of annoying “YOUR BATTERY IS AT X% USEFUL LIFE. PLEASE REPLACE” alerts that the conspiracy crowd will decide is just a way to sell more $79 battery replacements.

 

[D1G1T4L]

If there was a problem that would cause me to stall in the middle of driving unless the car automatically mitigated an issue, I would be thankful for a temporary solution to keep me safe and expect the car company to provide it. Going slowly all of a sudden would cause me to take the car to a mechanic immediately, no warning light necessary. See how that works? I have a brain and I use it. People who require warning lights before they maintain their tools aren’t very good owners.

So those who purchased a new phone thinking the slow down was just due to an aging device and software are bad iPhone owners? I like what they are doing they just need to tell consumer about it.

 

[macfacts]

I disagree. I feel transparency is huge with customer trust, something which Apple didn’t seem to have any regard for until it was discovered by users that their phones were being throttled.

It is funny you mention transparency and the first reply is from someone who doesn't mind if Apple does the things you listed but the reason is because he is an Apple shareholder.

 

[Hal~9000]

For those who want to put their heads in the sand and keep thinking Apple is being nice and looking out for customers by only throttling devices whose battery is very old with a very low capacity...

...here’s a recent post by macrumors member Banan911 whose iPhone 7 (just a year old with 85% battery capacity left) is now trash thanks to Apples new virus “feature” (in 11.2 and beyond for the 7) so that his processor now only works at half its original capabilities even though he had a perfectly capable device before the update: https://forums.macrumors.com/threads/apple-throttled-my-iphone-7-by-50.2096562/

First on 11.03, before Apples shady "feature":

Now after updating to 11.2.1: