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mavis

macrumors 601
Jul 30, 2007
4,771
1,541
Tokyo, Japan
My BTO M2 Mac mini finally shipped yesterday, so I should have it soon. In the meantime, I've been using the UH25 Pro with my Hackintosh (USB-C 3.1 Gen 2) and haven't had any issues since I switched a USB-A charger for the power input (rather than a USB-C charger) ...
 
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DKO110

macrumors member
Feb 1, 2012
81
12
Do you guys think it would be OK to daisy chain another powered USB 3.0 hub onto this or would I be better off attaching that hub directly to the Mac Mini?
 
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mavis

macrumors 601
Jul 30, 2007
4,771
1,541
Tokyo, Japan
Do you guys think it would be OK to daisy chain another powered USB 3.0 hub onto this or would I be better off attaching that hub directly to the Mac Mini?
Unless you're desperate to keep the port available, I would plug it directly into the mini, especially if it's something that will be attached more-or-less permanently. I plan to do that with my powered USB-A hub, just to keep things simple (and to keep bandwidth available on the UH25's single USB-C connection).
 
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DKO110

macrumors member
Feb 1, 2012
81
12
Unless you're desperate to keep the port available, I would plug it directly into the mini, especially if it's something that will be attached more-or-less permanently. I plan to do that with my powered USB-A hub, just to keep things simple (and to keep bandwidth available on the UH25's single USB-C connection).

Yeah, that makes sense.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
Today it finally arrived!!

Package is nice and clean.
IMG_3914.jpeg


IMG_3915.jpeg


Device feels "cheap" plastic and colour is different vs Mac Mini, but overall finish is ok.
IMG_3916.jpeg


IMG_3917.jpeg


Box contains screws and spare M.2 "rubber" x2, screw driver and USB-C cables
IMG_3918.jpeg


Samsung 970 EVO installed

IMG_3919.jpeg


This rubber is little pit sloppy.. Why they just add screw here?

IMG_3920.jpeg


I attach both USB-C cables in my Mac mini and HDMI (UH25) my second screen and main screen is attached directly to Mac mini's HDMI.

- Both screens seems to work -> OK
- recognises M.2 SSD -> OK
- I Attach Samsung T5 in UH25 USB-C port -> seems to work OK

But why all leds are on? SATA HDD led is also on, but there is nothing installed?

IMG_3921.jpeg


UH25_MAX_led.jpg



M.2 SSD speed test

M.2_speed.jpg


Samsung T5 speed test

Samsung_T5_speed.jpg


Samsung seems to be faster now he it is attached to UH25?


"read/write 350-390MB/s"
 
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Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
I copy my data in M.2 drive and everything goes ok (200-300Gb folders).
Last big folder about 760Gb is almost done and M.2 drive disconnects and I need to reboot my Mac.
Now drive disconnect all the time and finally I cannot see that drive att all..

So.. It crash and I can say "I do not recommended this product"

Let see can I have refund of this..
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
I disconnect Samsung T5 and try to copy data in my network backup.
No any disconnect yet..

Support say "use external power" but then I loose UH25 HDMI port.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
And again.. it almost done and crash/disconnect again.

So now I try Apple 5V power supply USB A <-> USB C cable.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
Yep… support is working on it and they will contact me friday.

+ support answer very fast
+ product / specs are ok

- M.2 nvme is buggy
- no external power supply
 

DKO110

macrumors member
Feb 1, 2012
81
12
Yep… support is working on it and they will contact me friday.

+ support answer very fast
+ product / specs are ok

- M.2 nvme is buggy
- no external power supply

How many watts is the Apple power supply you're using?
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
I have 5v power supply.
Also I try powered USB-A hub.

I don't have any 12 or 15v USB-A power supply what to try.

M.2 drive is very hot when copy data so I open dock bottom cover.

Still same issue.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
SATA SSD seems to work ok -> no crash.
M.2 disconnects if copy data (5-7minutes)

Support ask videos/screenshots so now I wait what they said.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
10 minutes and I get answer.
They look videos and refund order.

I don’t know is my device faulty or is there design problem etc..

So support and everything is ok but sadly this device is not ok 😢
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
"Technical team figures out the power management solution (chips and resistors) in this product may need to be improved. They will study it thoroughly and fix it in the next version of product."

So.. Any ideas what next?
OWC miniStack STX or OWC Thunderbolt Hub?
or what?
 

icemantx

macrumors 6502a
Mar 16, 2009
539
622
In general I think Quiizlab has a good concept, but the implementation and fit/finish needs to be improved. I would pay more than the $79 I paid for an aluminum matching Mac mini version with reliable performance.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
Once the warranty is over, when the device is defective, you have to look inside.

Surprisingly, that case is aluminum, somehow the finish just makes it feel like plastic.
Only the bottom and inner parts of the devices are plastic.

the screws can be found under the rubber feet

IMG_3948.jpeg


IMG_3947.jpeg


IMG_3949.jpeg


Klick image to open bigger one





The text MC25Pro on the circuit board refer to the Hagibis hub with a quick google?
 

DKO110

macrumors member
Feb 1, 2012
81
12
Setup the UH25 Pro with my M2 Mac Mini today. I've got an Intel 670p 2TB in the NVMe slot and a Sandisk Ultra 3D 4TB in the SATA slot. I transferred 1.28TB of files from an external HDD enclosure via USB3 to the Intel NVMe and then around 700GB from the Intel to the Sandisk and had zero disconnects.

I'm using an Anker 18W Quick Charge charger to power the UH25 Pro.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
I purchase 18w Quick Charger and still same issue..
Only M.2 nvme drive attached in the dock.

Maybe this can be problem with Samsung 970 evo plus?
I don't have another M.2 drive so I can't test it.

But Qwiizlab support test this so I think this product/dock is faulty.
UH25 Pro is maybe different hardware than UH25 MAX?

Here is Qwiizlab support answer (again):

"Technical team figures out the power management solution (chips and resistors) in this product may need to be improved. They will study it thoroughly and fix it in the next version of product."
 

DKO110

macrumors member
Feb 1, 2012
81
12
I purchase 18w Quick Charger and still same issue..
Only M.2 nvme drive attached in the dock.

Maybe this can be problem with Samsung 970 evo plus?
I don't have another M.2 drive so I can't test it.

But Qwiizlab support test this so I think this product/dock is faulty.
UH25 Pro is maybe different hardware than UH25 MAX?

Here is Qwiizlab support answer (again):

"Technical team figures out the power management solution (chips and resistors) in this product may need to be improved. They will study it thoroughly and fix it in the next version of product."
Might just be that you got a defective unit.
 

Machist

macrumors regular
Original poster
Mar 9, 2016
181
41
Finland
Yep, that is also possible.
But also UH25 Pro is different hardware than UH25 MAX.

Is there anyone who use UH25 MAX? Can you please test M.2 drive and add comments in this thread?
 
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