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Ready to give up. 3rd 3rd 3GS, same old issues.

M

marjen

macrumors member
Original poster
Jul 24, 2002
53
13
OK what is going on?! I am now on my 2nd replacement 3Gs and all 3 have had the same issues. Works for a little bit, then start getting the old "Restore Needed" message on the screen. Also have deley when the phone is asleep and you press home button, takes 5 seconds or so to wake. What the hell. I had an original iphone worked fine for 2 years, just went back to it while waiting for 3gs to be returned and continues to work fine. But I wanted GPS, 3G, video and more speed. But I can not continue to have a useless phone. Apple does not seem to have any answers. Syncing to same computer as old iphone with same apps installed. I am sooooo frustrated at this point. :mad:
 
Syncing to same computer as old iphone with same apps installed. I am sooooo frustrated at this point.
Click to expand...
There you go.
Sync to computer as new phone. You may have a corrupted older file that is messing with your new phone.
I hope that fixes your issues.
 
Have restored the phone as new many times, all 3 of them in fact. Does not help. Tried os 3.0 and 3.0.1 same issues.
 
Go to system preferences and reset ALL settings on the phone. Don't erase content just reset all settings. Its pretty obvious its not the phones but the stuff you're carrying over from previous non 3GS phones
 
I agree with others. Clearly something is wrong with your setup. Try restoring and then setting up as a new iPhone (rather than restoring from a backup). Go into iTunes and set it to sync only checked apps. Use it for a while and if nothing happens add back one app at a time, using it for a while after adding each app.
 
Well I have owned an iphone for 2+ years and no i am not an idiot. Never had a single issue with my old phone. I have restored all 3 3Gs as a NEW phone. Tried restore not as new phone from backups as well. Also had apple setup two of them at the store. Apple claims its software but has provided no solution to fix my issue. This one I just got Thursday. It worked for about 1 day then started having the delayed home button issue. This morning after using phone since last Thursday with no restore message, I got the restore message again. Shut phone off turned back on and it is working at the moment. When it is asleep it also loses its connection to ATT and says no service, so when its asleep I get no calls on the phone, they never show up, it never rings. Only if phone is plugged in do i get texts or calls while phone is asleep. Same for all 3 of the 3Gs so far.
 
marjen said:
Well I have owned an iphone for 2+ years and no i am not an idiot. Never had a single issue with my old phone. I have restored all 3 3Gs as a NEW phone. Tried restore not as new phone from backups as well. Also had apple setup two of them at the store. Apple claims its software but has provided no solution to fix my issue. This one I just got Thursday. It worked for about 1 day then started having the delayed home button issue. This morning after using phone since last Thursday with no restore message, I got the restore message again. Shut phone off turned back on and it is working at the moment. When it is asleep it also loses its connection to ATT and says no service, so when its asleep I get no calls on the phone, they never show up, it never rings. Only if phone is plugged in do i get texts or calls while phone is asleep. Same for all 3 of the 3Gs so far.
Click to expand...

No one is implying you are an idiot. You had conflicting posts that made you seem as though you didnt know what you were talking about. We're trying to help.
 
At this point I would remove iTunes completely and reinstall it.

Maybe iTunes is loading a corrupt file onto the phone, regardless if you're restoring as a new phone or from backup.
 
Nobody is implying that you are an idiot. I, for one, offered straightforward troubleshooting advice. But for us to be able to help you, you have to accept that after two replacements the problem is infinitesimally likely to be the iPhone. The problem is clearly something about the computer/software with which you are syncing. We're just trying to help you figure out which it is.

Have you tried restoring the phone and not syncing, yet? Just restore it to factory defaults and set it up as a new iPhone. Try it for a day or two without syncing at all. If it works, then follow the troubleshooting procedure I suggested above: add one thing at a time back onto your iPhone using the checkboxes to control what's synced until it stops working, then you'll know what's causing the problem. If you still have problems after a restore without sync, I suggest you follow Dan73's suggestion and reinstall iTunes.
 
Marjen,

From what you have described, there is something, somewhere wrong with your setup. It's pretty nigh impossible for the same fault to appear on three separate 'phones - and be the fault of the 'phones.

It's very easy to simply blame and rubbish the iPhone for a fault that has all the appearances of being in either your setup procedure or your computer/software.
 
Yes I know most were trying to be helpful, was responding to another post which looks like it was deleted. Sorry Just VERY frustrated. I just tried the suggestion to resest all settings and will see if that helps. I agree the chances of getting 3 bad iphones is close to nill but am at a loss. I mean i stripped the 2nd one down to nothing but a clean install, new phone setup with no other apps still had the issue. Apple does not seem to have a clue either. I did try another computer as well. This computer syncs fine to two other iphones with no issues which is even stranger.
 
User error. Should try the Blackberry, I heard they were designed for people that cannot figure out how to use iPhone.
 
Your backup is the problem

MotionxxUSxx said:
when you restor, do not restore from a backup. Restore as a new phone and than move over your apps.
Click to expand...

Yes, I agree. It seems some file in your backup is causing the problems. That's why neither restoring nor setting it as a new phone works; you just keep reloading the corrupt file(s).
 
Might also want to download a fresh IPSW file maybe the firmware you're restoring to is...bad
 
CocoaPuffs said:
User error. Should try the Blackberry, I heard they were designed for people that cannot figure out how to use iPhone.
Click to expand...

Your post shows two things, you don't know anything about Blackberries or iPhones.

To the original OP, you mentioned you tried another computer, what were the results?
 
Same results with another computer. I have now gotten restore 3 times today, after not getting it since i got phone Thursday, Have not installed anything new or done one single thing differently than yesterday lol. I dont get it.
 
marjen said:
Same results with another computer. I have now gotten restore 3 times today, after not getting it since i got phone Thursday, Have not installed anything new or done one single thing differently than yesterday lol. I dont get it.
Click to expand...

Is there even a remote chance that the second PC you tried was ever used to synch your original first gen iPhone?
 
marjen said:
Same results with another computer. I have now gotten restore 3 times today, after not getting it since i got phone Thursday, Have not installed anything new or done one single thing differently than yesterday lol. I dont get it.
Click to expand...

Okay, I don't see anywhere where you have done a DFU restore or that anyone has suggested it. This is the cleanest restore and "may" help you. Do a DFU restore like this:

http://www.iclarified.com/entry/index.php?enid=1034

Restore as new and try that. I would suggest you not sync any apps. See how that goes for a few days and then do as the latinist said and add apps one at a time (or you can tell us what apps you have and we may be able to spot trouble apps).

I'm glad you've ignored the negative replies.
 
CocoaPuffs said:
User error. Should try the Blackberry, I heard they were designed for people that cannot figure out how to use iPhone.
Click to expand...

Definitely no. I have a Verizon Blackberry Tour and an iPhone 3GS on AT&T. Don't even think for a second that the Blackberry is easier to use.
 
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