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Replacement without genius appointment ?

panictiger said:
I dropped my mac off for repair, 'with' an appointment, I waited a day for their call back, using 2 x senior managers @ applecare as advocates...I finally got a call back, not as i was told, "To discuss my options"
Click to expand...
Which Apple retail store did that?!?

esadb said:
What if you dont have a genius bar around you?
Click to expand...
In the US, you call the 1-800 support number and they arrange the repair through overnight shipping. Not sure how it works in Canada.
 
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