I have my daughter's iPad mini 5 (unknown iOS version). It has been sitting for the better part of a year. It does not show up on FindMy. She does not remember the 4-digit code. How can I reset it? I tried what I thought was her Apple ID password but I was wrong. I am in NY and she is half way across the country and not reachable. I want to trade it in and upgrade her as a surprise.