Restocking fee if exchanging up from the 32 gig to 64?

[1rottenapple]

Well last june i bought an iPhone 3GS 16gb returned it for a 32gb, and then returned that to a different 16. No restocking fees. I doubt they'll charge your for exchanges. I've never heard of stored charging restocking fees for exchanges.

 

[DraziGuy]

Being able to make a return (as least in the U.S.) is a privileged. A merchant isn't required to take returns.

The restock fee is common on many electronics b/c no one wants to pay full price for opened items so the merchant has to discount them.

I understand the rationale, but I just disagree. In all my years running a big box we never even considered charging people for returning open items. It was just an accepted part of the cost of doing business. Noone I know of locally charges a fee like this, so I was surprised to see that the Apple store makes such charges.

The only operations charging fees are the ones with razor thin margins (like selling RAM modules with a 5% margin type stuff). Apple does many things, but I don't think selling on a razor margin is one of them

 

[Auszero]

I purchased the 64 gb to use it for a fairly esoteric application at work and I came to realize I'll never utilize that 64 gb. So this morning took it in to exchange for a 16 gb and got charged the restocking fee. Saved me $150 as opposed to $220 but still bummed.

 

[war eagle]

I purchased the 64 gb to use it for a fairly esoteric application at work and I came to realize I'll never utilize that 64 gb. So this morning took it in to exchange for a 16 gb and got charged the restocking fee. Saved me $150 as opposed to $220 but still bummed.

It's because you downgraded. Had you upgraded i'm sure they would have waived it.

 

[mstout]

if you're real nice, and you hardly used it at all (not for like 12 days) and you get applecare, odds are they will not charge you the fee. They didn't charge me. If they do, go to another store and try them.