So I can just click that I want to return it and then decide within the next 14 days? Or will they sent UPS to pick it up?
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Other Return windows starting to close. Who is keeping with problems.
- Thread starter Wags
- Start date
- Sort by reaction score
So I can just click that I want to return it and then decide within the next 14 days? Or will they sent UPS to pick it up?
I was going back and forth regarding the size. I think I like the 5.8 better, but I am going to roll with the 6.5 for this year and see if Apple introduces any software features specific to the larger phones. I am a bit disappointed that they don't do anything different with so much screen space. No problems with my Max though.
Can not vote as my MAX has been perfect with no issues and there is no way I would return it now!
You should fix your poll!
You should fix your poll!
You can click on the return button and it gives you additional 14 days from that date you click on it. Also they provide you the Fedex shipping label, which you can have it scheduled for pick up or take it to your nearest Fedex drop off center.
If you hate it as you state, return it. No body is telling you to keep it. If those things are really bothersome, my recommendation is return it and move on, instead of wasting time and energy on something you are not liking.
[doublepost=1538743374][/doublepost]
Return it and be done, you clearly don’t like it and the problems you are having.
I had the XS Max 256 gb that I returned yesterday and reordered, I got the Bluetooth to finally work but the cellular just wouldn't work properly, every time I went to make a call it would always use 3G not LTE although it did show LTE on the phone until I made the phone call, swapped out the sim card, reset all network settings etc. troubleshoot with Apple Support they said to return the phone and reorder.
I also had the charging issue but I know that is getting fixed with the software upgrade but with the cell issue it may or may not get fixed with software so that is why I returned mine.
I also had the charging issue but I know that is getting fixed with the software upgrade but with the cell issue it may or may not get fixed with software so that is why I returned mine.
Pretty obvious by the title. This thread was intended for members that might be having issues. Everyone knows not everyone is having problems.
Excuse me for replying to your thread. Seems I was not the only one that replied with no problems but thanks for setting me straight.
This is such a crappy attitude.
Anyone who went through the trouble of buying this phone and posting on this site obviously wants to love the phone. That's what makes it so frustrating when things interfere with its potential. People still hope that things will get fixed and the phone will be what they hoped it would be. It's okay for them to express their disappointment in the meantime.
If nobody talked about their problems then they wouldn't get addressed. I don't understand why people have to pretend that the phone is perfect just to satisfy their own investment. Be thankful you're having a great experience and maybe have a little bit of empathy for those who are not.
You seem like an awesome person to be around. Super-cool and such.
So why are they commenting on a thread and poll aimed at users “with performance problems”?
Not saying it is perfect, because it is not. But making big statements about how they don’t like it solves nothing. I am not having a perfect experience, but if I was as unhappy as people on here sound. I would not be posting here, I would be seeking help from Apple or returning it. That was all that was meant.
[doublepost=1538969789][/doublepost]
I am sorry you feel my attitude is crappy, but honestly, I have learned from my experience on here, that people have little patience for people’s complaints. I just don’t see the point of holding on to something you are clearly unhappy with. Life’s too short to spend time complaining about a phone you apparently don’t like. I had a few problems when I got my Xs max, but I called Apple and they helped me. Had they not been able to, I would have just returned it and been done.
I’m keeping my Max. No issues so far other than screen time sucking up a lot of battery. Cell network reception is mixed but generally better than my AT&T X.
My girlfriends XS however has had cell problems. We went to the apple store today and they exchanged it for a new one even though it’s outside the 14 window.
They even replaced the screen protector for free.
They said they were collecting problem units to send back to engineering. There were two other people exchanging phones as well.
The new phone seems fine so far. I wonder if there was a bad batch of them.
My girlfriends XS however has had cell problems. We went to the apple store today and they exchanged it for a new one even though it’s outside the 14 window.
They even replaced the screen protector for free.
They said they were collecting problem units to send back to engineering. There were two other people exchanging phones as well.
The new phone seems fine so far. I wonder if there was a bad batch of them.
I returned my XS on Thursday. The animation stutter issue was unacceptable, considering my X is still perfectly smooth. Decided it’s not worth it to pay $1,000 for an upgraded camera and speakers, but downgraded iOS experience.
Might repurchase if they get everything smoothed out.
Might repurchase if they get everything smoothed out.
Last edited:
Option with order on line?
Basically return, then the loan is closed and payment refunded.