This just happened to me with my black nylon strap. Over $50 for a strap and it doesn't even fit the watch! WTH Apple!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Returning my Nylon Apple Watch band. :(
- Thread starter Network33
- Start date
- Sort by reaction score
But it seems to be occurring in a batch, as at least one member other than the OP have chimed in to report the same difficulty. All I'm saying is if someone doesn't want to put up with potential manufacturing bugs associated with a newly released band, there are many other bands to consider.
Apple has made many different versions of the iPhone, yet we still have to put up with the first year bugs every time they release a new iteration. Same situation.
What do you mean Gen 1 and 2 sport bands? The Nylon lug is all plastic, the center locking button is black plastic. Why would I try and flip the band over and install it that way? It would be upside down. If you mean try the other side of the watch it's the same result. Same with the band not locking in place doesn't work on ether side of the watch.
And yes I can press the top side of the middle button (both band sides), and it moves downward.
My Black Classic and White sport were bought on the first release of bands; the black I have was replaced afterwards with something similar on the next release. Picked up a Midnight blue, Stone and Product Red sport on the second release of band options (gen 1 and 2 to me, sorry).
All of my middle buttons regardless of release date are colored on the upper side and silver metal on the bottom. And you knew just looking at it what the bottom side of the adapter should be (and easy enough to check on the manufacturing line visually). I was curious if Apple maybe changed that up for this 3rd release of bands and it caused confusion in assembling.
Flipping it over was more of a test to see if it inserted that way with ease. When the watches first came out, a Store employee went to show me how my sport band got installed. He had trouble getting it into the watch. Similar issues to what you experienced, sticking or slipping right thru. Then I noticed he was inserting the band flipped over and when he flipped the adapter over the band went in, locked and was fine after that. Someone else above mentioned the same thing. That's why I asked. Sorry if I'm not explaining it well.
Last edited:
I'm sure your not, and your opinion matters, but it also leads people to thinking the band is flawed. Just came back from the gym and switched from nylon, to sport band, and back to nylon without any issues.
Again, maybe the stainless steel model works best with this band. Who knows.
DEF a keeper in my opinion and the quality is spot on mint
I think the Wovens were made to work with the sport watches primarily because of their light weight, durability of material and the aluminum buckle. I do like yours on your SS, map1978. I called my husband to see if he drops by the Apple Store if he can find one for me. He won't make it there until late afternoon so who knows what my chances are.
Network33 let us know what Apple says about your situation.
Network33 let us know what Apple says about your situation.
I'm sure your not, and your opinion matters, but it also leads people to thinking the band is flawed. Just came back from the gym and switched from nylon, to sport band, and back to nylon without any issues.
Again, maybe the stainless steel model works best with this band. Who knows.
DEF a keeper in my opinion and the quality is spot on mint
Mine as well. Looks and feels fantastic. Good luck on your next one if you try to grab another.
Becomes a sports band everyday replacement for me when going casual. Looks so much better. Sports bands relegated to working out and running only.
Space black SS 42mm for reference.
They are all identical and interchangeable. Just got back from an Apple store and they sell SS watches with the Nylon bands as stock models just like the Aluminum Sport.
Between the price drop of $50 and the fact you're not limited to the fugly sport band now I really feel they increased the value of the buy on the sport by about 35% which is pretty substantial.
I'm guessing with the new fit bit and a ton of other watches coming out the fabric band is set to make the with a but more upscale / fit more situations thereby making it appear a more universally better deal.
The silver aluminum sport to me though doesn't pull off business with any band. Whereas the black on I feel can be worn with a suit and the right band.
All that said I knew going in I wouldn't wear the sport band much if at all. U fortunately I can't even find half of it - so for me there was no question I'd end up
Spending more. People just buying now or in the future have it good. They get a better band and $50 lower price.
$350 with the nylon band makes the Apple Watch a big deal to me.
It speaks volumes for me that the woven bands go so well with either sport or stainless I always felt the sport band on stainless looked awful and had that been an option I probably would have gone stainless. But I wasn't about to pay for stainless then buy another band and or stainless and link
I honk they'll sell a lot more stainless now. Hell and sport. I hair feel giving the nylon with the Apple Watch is going to draw a lot of people who ruled it it because they knew they'd not use the sport band and all in it cost too much.
Time will tell!
I chatted with apple support and I'm getting a replacement sent out. I would have taken it to an apple store but it's not convenient for me this week. Hope the replacement works out or I will return it and cancel the Scuba Blue one I have on order.
I put on my pink woven nylon band today and now the top part doesn't come off no matter how long I pushed the band from the side while holding the button. Called up Applecare and their official stance is for me to take the watch down to an authorized Apple Service Centre (no Apple Store in my country) and maybe PAY the service centre to remove the band for me.
Extremely pissed off right now.
Extremely pissed off right now.
You're not going to have to pay to have the band removed. The rep who told you that was an idiot.
Any, and I mean ANY Genius Bar appointment where you make it and say the band is stuck will get it removed and either say, you put it in upside down or yah this is faulty
.theres a tiny label on the inside which specifies size(for those who don't have one) so I don't see people putting them in upside down. I'm surprised p to read a few people have this issue. I'm not sure if it's on both sides but I believe so, if not the sides wouldn't match placed one opposite way round..inside and outside colors differ. So as I said it's unlikely people are putting these in wrong unless they're totally zoned out when doing so.
What size watch ?
I'll remove mine a few times and post back but I don't believe there's an issue. I'll check.
Absolutely no issue - in fact I'd argue it fits the best of any band I own - tied with the sport
Goldilocks... Not too loose not too tight
Sorry for your troubles. Give them another chance, it's a really nice band, working properly of,course.
Looking at the OP's second video I would suggest a better technique for removing the strap is to press the button with the hand holding the watch body and keep the other hand free to slide the strap straight out. I can't help but wonder if you're inadvertently applying a twist to the strap as you're trying to press the button with the same hand.
Anyway, as someone else said, people shouldn't be put off buying a nylon strap from Apple because you have the best customer service in the business and they will sort it out if it's not right. I'm pretty sure there are many thousands of happy customers out there who wouldn't come to a forum because they have no reason to. Not suggesting you were wrong to complain here as this is useful info for those of us who have seen this thread. Thanks.
Anyway, as someone else said, people shouldn't be put off buying a nylon strap from Apple because you have the best customer service in the business and they will sort it out if it's not right. I'm pretty sure there are many thousands of happy customers out there who wouldn't come to a forum because they have no reason to. Not suggesting you were wrong to complain here as this is useful info for those of us who have seen this thread. Thanks.
Read his post. NO Apple Store in his country. He has to go to an authorized service provider who may (or may not) end up charging him.
I have th4 aluminum watch and one side was a little tight going in the first time but it works just fine now. I love this band and will be getting different colors.
Yup. No Apple Store in my country, and the fellow I talked to suggested there was a chance that the Service Centre will charge me for it. Nevertheless I called again and got the case escalated to a manager, who told me he will give me a case number and there was nothing else they could do on their end.
Feeling pretty disappointed I decided to try removing the band again and with a whole lot of force, I finally managed to get it off, although I got a visible scratch on my SS in the process.
I noticed that the pink lugs of the top and bottom bands were of a different shade, and am very very positive that the lug of the top band is a bit thicker than the lug of the bottom band, which suggest there is a chance that there is a serious quality control problem with the lugs on the nylon bands right now.
They need to look into this seriously.
I was just explaining to my brother my reasons for buying an original Apple Watch band being "third party lugs might get stuck" and this happens.
If there's anything consistent about Apple these days, it's their lack of quality control both in hardware and software. Things work great if you find a perfect one, but the chances of getting a lemon are much higher than before.
I wouldn't think that because Apple now sells their own lugs in bulk to third parties as part of the "Made for Apple Watch" initiative.
There are lots of sellers who are not part of the Made for Apple Watch group, including one whole bunch of leather strap "shops" on Etsy, not to mention all the Chinese ones from more dubious sources (readily available in most of Asia) but sell for 1/6 of the price of the cheapest Apple Watch bands.
Fair enough. I responded the way I did because you made it sound like Apple's own lugs are limited to original Apple Watch bands.
You are basing this on a visual inspection of a sample of one band? Have you put a micrometer on the band to back up your comments?
I'm not saying your band does not have a problem but to suggest a widespread problem based on a sample of 1 single band is reaching, a lot.
The only thing I dislike about the nylon bands is that the buckle (although SS) does not look exactly like the one on the classic buckle. It's coloured ever so slightly so it looks duller. Wish it was "shinier" to match the SS watch. I wonder if a Cape Cod cloth will polish it up?? Might try.