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Do you think the bumper should be thinner or good as it is? What model case do you have?
I like the bumper, its plenty to protect screen if it falls face down - without being too obnoxious.

I don't think there are models of cases - I have their ipad case on four ipads - two in my household, and two I bought my parents: https://www.zugucase.com/collections/ipad-cases

I'm using it on an iPad Air 4th gen - it holds the apple pencil and lets me charge it.
 
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I have this case for my iPad Pro for first time and it is defo best case ever for me. I always have to bring portable iPad stand cos most case only limited to 2-3 angle and I need more angle than that depending if I am sitting, standing, chair is high or low, table is high or low etc. Most case in past cannot get angle I can see screen easily so which why end up iPad portable stand. This case finally I can leave iPad portable stand behind and it covers all angles I need and bonus I can actually use case stand on lap and it stable and strong, portable stand and other iPad case stand not stable on lap and if I move wrong way it collapse. This case doesn't and I am very impressed. Any future iPad (many years in future) I will continue buy this case.
I think what happened is the bigger brands had all their cases selling in retail stores so they didnt have to worry about reviews and they just focused on iPhone cases and iPad cases was just an after thought. Pretty much the only cases that have more than 2-3 angles copied zugu lol.
 
I’ve used a Zugu case on my 2018 11” iPad Pro since I got it (I use it for a few hours every day - it is still going strong!). I‘m on my second case, as the glue on the little tab to open it failed after a few years.

My personal opinion is that it is a great case, but has one major flaw. I can already tell I’m going to have issues with the glue failing on the cover of my new case, just as it did on the last one.
We spent years trying all the top heat press adhesive companies to make the edges last as long as possible but crazy that non of them worked great with the types of materials we use so we started doing alot of R&D the past few years and we will keep going till we can get it to be permanent and never come apart. Currently we offer a 2 year warranty but even if you are past that warranty by 6 months we will still replace it for free.
 
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