Maybe it's just not as big of a problem as some are trying to make it out to be, and that is why Logitech is not acknowledging it. As far as I know, the LCT comes with a one year warranty like all their products, and can be repaired or returned within that period. My relationship with Logitech and their products over the last almost 30 years has been an excellent experience. I have had one product that I had to return in all that time. I still have a couple of their products that are 16 and 18 years old that I use regularly. I liked my LCT so much that my brother decided to get one for his iPad Pro, and he too has experienced no problems with his. For the money that you save over the magic keyboard, Logitech provides a very quality premium product that is not only more protective and durable and stands up to more abuse than Apple's MKB, but also provides more features, a bigger click anywhere touch pad, an excellent typing experience, a whole row of very useful function keys, a keyboard that can detach but leaves the iPad in a very protective case that has a fully adjustable stand, lighted keyboard, and no need to charge because it has the connector pins like the MKB. I have read many stories here, and Reddit of many problems with the MKB also. The material it is made of gets dirty easily, wears out and shows age quickly, the keyboard expanding and seams splitting open, etc., and all from a much more expensive "Premium" product. Truth is, I love Apple's hardware, but their accessories are overpriced, and made in China just like the rest of the tech we buy. Logitech has been around for over 40 years and has a well known reputation for its products and accessories, and in this case, the LCT offers more than the MKB for a lesser price, more durable, and more features, making it a much better bang for your buck.
Edit: BTW, Apple has its own
history of quality issues that it has had to be forced to own up to.