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My Mac Pro is refurb and came overespecced. My previous MacBook and iMac were refurbs likewise my step-dads iMac, my dads MacBook Pro and my housemates MacBook. Aside from my old iMac (which developed some vertical lines on the LCD after 3 years, common for that model I understand) they are all still fine. My mate bought a refurb MacBook that developed a screen problem and the applestore sorted it same day, popped in a new display and LVDS cable. I wouldn't hesitate to buy refurb. You ge the same warranty and you can always get AppleCare.
I've never seen an apple refurb that wasn't cosmetically perfect.
 
refurbish ...really awful word for products that doesn't seem to be low quality.

My question is ... if you find any problem in a reburbished product and you send it back to Apple... do they send you another refurbished product or try to repair the one you have bought?. You get the money back if you're not pleased as the possibility that exists with the brand new products (not reburbished) ?
 
Just go a refurbished iMac 3.02 GHZ yesterday. Nice machine, but a very visible mark behind the glass. Phoned Apple, no problem, they sent me a return label and will reimburse the money. I can order a different one. Now I am thinking about the refurbished quad...
I have ordered three refurbished units so far with no problem. I guess it is a hit and miss. But since the return/exchange is so easy, I can live with that.
 
don't worry... it isn't like buying off of Ebay

I have bought a bunch of refurbed equipment. They say refurbed, but for all intents and purposes it is good as new. Same warranty, buy AppleCare if you are nervous (but actually I always recommend AppleCare either way).
Only downside is the generic box, as if that is a big deal.
cheers,
michael
 
refurbish ...really awful word for products that doesn't seem to be low quality.

My question is ... if you find any problem in a reburbished product and you send it back to Apple... do they send you another refurbished product or try to repair the one you have bought?. You get the money back if you're not pleased as the possibility that exists with the brand new products (not reburbished) ?

They try and repair it. Regardless of what you ask. See my post.

I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often has signal/connection issues, but they refuse to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.

To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store A LOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.
 
Yes but a new machine can have exactly the same problems. There are no guarantees. The downside with refurbs is they are MUCH MORE difficult and expensive to insure.

Sorry, didn't quite understand what you meant that they are more expensive to insure? you mean home insurance or something?
 
Just go a refurbished iMac 3.02 GHZ yesterday. Nice machine, but a very visible mark behind the glass. Phoned Apple, no problem, they sent me a return label and will reimburse the money. I can order a different one. Now I am thinking about the refurbished quad...
I have ordered three refurbished units so far with no problem. I guess it is a hit and miss. But since the return/exchange is so easy, I can live with that.

I have never bought a refurbished unit and I live in Switzerland (so don't know how it compares to service in US). I'm about to pull the trigger on the 27 inch core i7 refurb but wondering how easy it is to return product if there are defects? you have to send it back (and I assume Apple pays for that?) or can you bring it to a Apple Store or an Apple Authorised Reseller? How does that work?

Thanks for your inputs on your experiences!
 
I have never bought a refurbished unit and I live in Switzerland (so don't know how it compares to service in US). I'm about to pull the trigger on the 27 inch core i7 refurb but wondering how easy it is to return product if there are defects? you have to send it back (and I assume Apple pays for that?) or can you bring it to a Apple Store or an Apple Authorised Reseller? How does that work?

Thanks for your inputs on your experiences!

The same policy apples to new or refurb units sold by Apple. If it's new to you, it will have the same warranty, repair, and return policy.
 
I just received my new i5 Quad Core Refurb and there was not one thing wrong with it. There was no scratches and no dents i was amazed at how good condition and packaging it came in. The only difference is the box it just came in a plain white box and you get a great discount i got £365 off this model because it was refurbished and all i have lost is the snazzy box which is not worth that amount of money. They are really worth it in my eyes. The best thing is that it also does not have yellow tinge which was what i was worried about.:D
 
I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often had signal/connection issues, but they refused to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.

To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store ALOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.

Amen to that - you do have to fight but now I have to say that "new" wins out over refurb as far as returns and that.

My refurb 20" iMac had either an OS or Hard Drive failure yesterday. I do not have the extended warranty and now that I returned the Mac Mini (which was way too little machine for me) - sigh, I don't have a computer. The Mac Pros are way too expensive.

I'm debating either a new or refurb 27" i7 iMac. I do not like the new 21.5" iMacs (they look so small compared to the late 2009 model Lol) and I don't want a Core2Duo or an i3 chip. So my thing is, do I risk getting a refurb i7 or wait until I have the $ in 10-15 days to get a new one.
 
Amen to that - you do have to fight but now I have to say that "new" wins out over refurb as far as returns and that.

My refurb 20" iMac had either an OS or Hard Drive failure yesterday. I do not have the extended warranty and now that I returned the Mac Mini (which was way too little machine for me) - sigh, I don't have a computer. The Mac Pros are way too expensive.

I'm debating either a new or refurb 27" i7 iMac. I do not like the new 21.5" iMacs (they look so small compared to the late 2009 model Lol) and I don't want a Core2Duo or an i3 chip. So my thing is, do I risk getting a refurb i7 or wait until I have the $ in 10-15 days to get a new one.

I still currently have a computer so am gonna get the refurb. I've read many people's satisfaction with refurbs and only few ones that had problems. Some say that due to the fact that they have new models out, you might just get a "new" late 2009 iMac... I don't really care, as much as it's in good shape (no scratches) and more importantly that I've no yellow screen/dead pixels or noise issues... ;)
 
Just RE: about buying refurb.

Just watch these forums. People return stuff for the weirdest reasons. They want a perfect snowflake of a product and seek exchanges for things that aren't even really wrong.

At worst, refurbs have some scratches and a replaced component. The gear is tested, perhaps to a greater extent than stuff off the line. They carry a full warranty and are usually a good value, if what you want is available.
 
I bought a refurb imac i7 & it came with 2x 4GB instead of 2x 2GB.

Result :cool:

When was that? recently or a while ago?

That's pretty cool.

I noticed they mention on the "refurbished" product description that refurbished computers may have additional software preinstalled and that in this case, the original disks will come with the computer. Anyone had that experience?
 
When was that? recently or a while ago?

That's pretty cool.

I noticed they mention on the "refurbished" product description that refurbished computers may have additional software preinstalled and that in this case, the original disks will come with the computer. Anyone had that experience?

Btw, I noticed in your sig that you are a Mac user since the SE30. Do you still have it? Mine still looks great, boots fast & Illustrator ('88) runs silky smooth!
 
Btw, I noticed in your sig that you are a Mac user since the SE30. Do you still have it? Mine still looks great, boots fast & Illustrator ('88) runs silky smooth!

Unfortunately not, my father was the owner. We later got a Mac II Ci, which still works fine and which I'm currently trying to sell for him with a Stylewriter II (including ink cartridges). We also have a syquest disk and CD-ROM reader on SCSI with it! He says it still runs Think system dynamics modeling sw he has :p

However, I haven't got many replies to my ad. Glad to know yours still works! It was a great machine, the first computer I ever used, and I still am a Mac addict after all these years :)
 
I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often had signal/connection issues, but they refused to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.

To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store ALOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.

If there is the same warranty for news or refurbished Apple computers, you should be able to get your money back (with no explanation at all) as you're not satisfice with the product you bought, even if it work "perfect" for them at the store.


I just received my new i5 Quad Core Refurb and there was not one thing wrong with it. There was no scratches and no dents i was amazed at how good condition and packaging it came in. The only difference is the box it just came in a plain white box and you get a great discount i got £365 off this model because it was refurbished and all i have lost is the snazzy box which is not worth that amount of money. They are really worth it in my eyes. The best thing is that it also does not have yellow tinge which was what i was worried about.:D

Congrats!! I think the same.

P.D: I'm sure you can buy the box on ebay or get it somehow.
 
I have never bought a refurbished unit and I live in Switzerland (so don't know how it compares to service in US). I'm about to pull the trigger on the 27 inch core i7 refurb but wondering how easy it is to return product if there are defects? you have to send it back (and I assume Apple pays for that?) or can you bring it to a Apple Store or an Apple Authorised Reseller? How does that work?

Thanks for your inputs on your experiences!

Hi Blinkin182,
it was very easy. Apple sent me a prepaid label and I scheduled online a pickup date with fedex. Don*t know how it works in Switzerland.
Gruss in die Schweiz :), Matt
 
Hi Blinkin182,
it was very easy. Apple sent me a prepaid label and I scheduled online a pickup date with fedex. Don*t know how it works in Switzerland.
Gruss in die Schweiz :), Matt

Merci Vielmals Matt,

I'm actually in French speaking part though ;) but good practice of your German!

I think they use TNT here in Switzerland, so will see. I hope I get a brand new one without any problems... touch wood! I'll try ordering it today I think! :D
 
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