refurbish ...really awful word for products that doesn't seem to be low quality.
My question is ... if you find any problem in a reburbished product and you send it back to Apple... do they send you another refurbished product or try to repair the one you have bought?. You get the money back if you're not pleased as the possibility that exists with the brand new products (not reburbished) ?
I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often has signal/connection issues, but they refuse to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.
To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store A LOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.
They try and repair it. Regardless of what you ask. See my post.
Yes but a new machine can have exactly the same problems. There are no guarantees. The downside with refurbs is they are MUCH MORE difficult and expensive to insure.
Just go a refurbished iMac 3.02 GHZ yesterday. Nice machine, but a very visible mark behind the glass. Phoned Apple, no problem, they sent me a return label and will reimburse the money. I can order a different one. Now I am thinking about the refurbished quad...
I have ordered three refurbished units so far with no problem. I guess it is a hit and miss. But since the return/exchange is so easy, I can live with that.
I have never bought a refurbished unit and I live in Switzerland (so don't know how it compares to service in US). I'm about to pull the trigger on the 27 inch core i7 refurb but wondering how easy it is to return product if there are defects? you have to send it back (and I assume Apple pays for that?) or can you bring it to a Apple Store or an Apple Authorised Reseller? How does that work?
Thanks for your inputs on your experiences!
I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often had signal/connection issues, but they refused to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.
To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store ALOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.
Amen to that - you do have to fight but now I have to say that "new" wins out over refurb as far as returns and that.
My refurb 20" iMac had either an OS or Hard Drive failure yesterday. I do not have the extended warranty and now that I returned the Mac Mini (which was way too little machine for me) - sigh, I don't have a computer. The Mac Pros are way too expensive.
I'm debating either a new or refurb 27" i7 iMac. I do not like the new 21.5" iMacs (they look so small compared to the late 2009 model Lol) and I don't want a Core2Duo or an i3 chip. So my thing is, do I risk getting a refurb i7 or wait until I have the $ in 10-15 days to get a new one.
I bought a refurb imac i7 & it came with 2x 4GB instead of 2x 2GB.
Result![]()
When was that? recently or a while ago?
That's pretty cool.
I noticed they mention on the "refurbished" product description that refurbished computers may have additional software preinstalled and that in this case, the original disks will come with the computer. Anyone had that experience?
Btw, I noticed in your sig that you are a Mac user since the SE30. Do you still have it? Mine still looks great, boots fast & Illustrator ('88) runs silky smooth!
I've had to take my refurb MBP in 5 times now. I've had a logic board failure, several superdrive failures, battery failure and my Airport often had signal/connection issues, but they refused to replace it because it worked perfectly in store, I tried to explain it's only ever on wifi with passwords, but they wouldn't listen.
To the OP, if you get a working refurb, it's awesome, you save a lot of money, but if you get a lemon, you're going to be going to the store ALOT, I'd say just get a new one, yes it costs more, but you won't have to fight as hard to get issues fixed.
I just received my new i5 Quad Core Refurb and there was not one thing wrong with it. There was no scratches and no dents i was amazed at how good condition and packaging it came in. The only difference is the box it just came in a plain white box and you get a great discount i got £365 off this model because it was refurbished and all i have lost is the snazzy box which is not worth that amount of money. They are really worth it in my eyes. The best thing is that it also does not have yellow tinge which was what i was worried about.![]()
I have never bought a refurbished unit and I live in Switzerland (so don't know how it compares to service in US). I'm about to pull the trigger on the 27 inch core i7 refurb but wondering how easy it is to return product if there are defects? you have to send it back (and I assume Apple pays for that?) or can you bring it to a Apple Store or an Apple Authorised Reseller? How does that work?
Thanks for your inputs on your experiences!
...My refurb 20" iMac had either an OS or Hard Drive failure yesterday. I do not have the extended warranty and now that I returned the Mac Mini (which was way too little machine for me) - sigh, I don't have a computer...
Hi Blinkin182,
it was very easy. Apple sent me a prepaid label and I scheduled online a pickup date with fedex. Don*t know how it works in Switzerland.
Gruss in die Schweiz, Matt