But, firmware is still software as you said yourself. And firmware can be updated. A hardware issue to me is something physical such as a screen delaminating etc. My 2017 12.9 iPad Pro is plagued with this issue. I had one replacement about a year into ownership and am now out of warranty and out of luck.
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iPad Screen unresponsiveness on iOS 13.4
- Thread starter antisomnic
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But, firmware is still software as you said yourself. And firmware can be updated. A hardware issue to me is something physical such as a screen delaminating etc. My 2017 12.9 iPad Pro is plagued with this issue. I had one replacement about a year into ownership and am now out of warranty and out of luck.
Yes. But firmware is almost never updated with iOS updates. By that I mean real firmware. Not modem firmware.
Here is some info for you.
Had the same issue with 2 iPad Pros.
What didn’t fix them?
Multiple DFU, Multiple Reset All Settings, Restore without backup
Crazy things like Removing iCloud Account, Disabling bla bla bla
Etc
What did fix them?
Apple swapped both out for new ones. Restored those two from the same old backup that still had issues on the old iPads. And never had any problem for about 2 years now since then.
Both old iPads were defective. Both new ones from the same backup were fine.
Now tell me. Do you really think this is software?
When I say it’s firmware, it’s a technical high end discussion not meant for the average customer. Because it is possible for a problem to be firmware related and yet Apple may be able to fix it through their updates, no matter how hard they try. That’s always a possibility.
So for all practical purposes, the only solution is to swap the device out.
Wooooo calm down. Show facts and we'll believe you.
Right now the issue is clearly software and firmware related since it's happening randomly.
I suspect they must have been merging branches that doesn't have the fix.
And just for your information, yes even display/ssd/whatever has firmwares that can be updated.
[this is not a configuration issue that you resolve restoring, resetting and whatever, only a proper firmware update from apple can fix this]
I’m in IT (as I’m sure many people on MR are) and I’m not sure that the topic of firmware is a high end discussion. But using different terminology, it’s either a physical issue or a programming issue. You are saying it’s programming essentially. If that’s the case, I would agree.
I‘ve had several instances where I’m typing and I hear the tap sound (I have it turned on) but no letter appears on the screen. Interestingly, my 9.7 iPad Pro has never had an issue.
I didn’t say it can’t be updated. Apple doesn’t do it. That’s what I meant. They simply don’t care because they care about 99% customers not the 1% with defective stuff.
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This is the issue I had. I wrote above what fixed it and what didn’t.
The only solution for you is to take it to Apple.
I'm not required to do that. Anyone who makes a claim is required to prove it: it's known as "burden of proof".
You asking me to disprove your claim is known as the "burden of proof fallacy".
I didn't know there was such a thing as "real" vs. "modern" firmware. I'd be curious to know what you mean by this as, as far as I know, firmware is firmware, no matter what it's serving as a medium between and whether it can be updated or not.
I meant modem firmware and all they update because everybody needs it.
They don’t update stuff like corrupted firmware that only affects 1% of devices.
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There is proof. You need to open your eyes for that.
I'd say that a lot of companies are probably pretty good about updating firmware when it causes an issue.
Oh. Forget it. T-Online.de just got frozen again when I swiped back from a news to the main site
There are multiple bugs that modern iPhones/iPads may face.
The one I was talking about is a hardware issue.
The one you’re talking about might not be. Because the issue you’re talking about has happened to every single one of my iOS devices since iOS 11, sooner or later.
Apple hardware is buggy like hell. Some of it is hardware, some of it is software, some of it is firmware. Somethings don’t matter. Some might make devices unusable. It’s all luck.
Luckily in your case, not sure, until you describe your issue in detail. But your issue seems different than some others in this thread.
Maybe you are talking about some other issue/bug. Please prove this is an hardware issue.
I don't think anyone will believe you because you said you know without providing any evidence to support what you sustain.
I don’t care. Start using Google. Can’t spoon feed everything.
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i won’t share dozens of links. Here’s one. Don’t go by the title. Read the full thread.
SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"
It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...
www.ifixit.com
I don’t care. Start using Google. Can’t spoon feed everything.
[automerge]1587660409[/automerge]
i won’t share dozens of links. Here’s one. Don’t go by the title. Read the full thread.
SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"
It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...
I don't think that this is the same issue that we are talking about.
We are talking about it happening specifically when scrolling on certain apps (which for me are Instagram and Apollo) since there is something happening in the background, maybe some animation or some re-render, that blocks the UI responsiveness like it did with iOS12 on EVERY device even on the springboard while opening/closing folders.
The issue you’re talking about isn’t hardware I think. That happens to all iOS devices. The hardware issue is the keyboard issue that also exhibits while scrolling, but randomly in all apps.
Guys just have a look at the following thread. It started 3-4 years ago. Every time the update comes out - since iOS 12!, especially the betas, there are tons of users claiming it solved their problem....but after the final version the same users, also the new users find their devices are experiencing the same touch screen freezing problem again (me included). I've seen it at least 15 times.
SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"
It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...
www.ifixit.com
I lost hope a year ago after 2nd replacement that had the same problem. All the software updates are accidental. It's a hardware issue for the most people. The only way to fix it is for Apple to fix their manufacturing process. But they never did it.
If it's not happening during the beta phase it's obiovously a software issue. Probably they are merging some branch that has the issue just before the final release (it could also be the one that removes the feedback app), and since they are probably not using final versions inside they never get to experience the bug.Guys just have a look at the following thread. It started 3-4 years ago. Every time the update comes out - since iOS 12!, especially the betas, there are tons of users claiming it solved their problem....but after the final version the same users, also the new users find their devices are experiencing the same touch screen freezing problem again (me included). I've seen it at least 15 times.
SOLVED: iPad Pro 12.9 touchscreen is unresponsive from time to time - iPad Pro 12.9"
It’s definitely hardware. I had the same problem and was driving me nuts. Wouldn’t respond frequently and typing was impossible. It then started shutting down after a full charge and there was a slightly brighter spot in the middle of the screen . My suspicion was that the battery was done...
I lost hope a year ago after 2nd replacement that had the same problem. All the software updates are accidental. It's a hardware issue for the most people. The only way to fix it is for Apple to fix their manufacturing process. But they never did it.
The irony being here is that you apparently do not understand what modern firmware is.
The days of firmware being low level stuff like BIOS updates are long past.
iOS updates ARE firmware updates. In the same way most routers run a form of Linux and their firmware updates update the OS and any associated chips.
MacOS updates are invariably split into 2; updates of the OS on the disk, and firmware updates of any requisite chips (although I suspect even that line is getting blurred now as Apple move to further protect and segregate the OS from the user)
With iOS there is no 'disk' to speak off, so it's all basically firmware.
Don't believe me? Goto https://ipsw.me/ where they reference "Download current and previous versions of Apple's iOS, iPadOS, watchOS, tvOS and audioOS firmware and receive notifications when new firmwares are released."
So yeah, you'll forgive me if I decide to ignore your self declared "expert" status.
I don't mean it's not happening during beta phase. It does happen during iOS beta phase or any other iOS updates. The problem goes away and comes back temporarily. And sometimes it looks like that when you updated it goes away, but no. It comes back again and again no matter the updates.
I have his bug only in one app — Youtube on my iPad mini 4. Pretty often app won’t react to touch.
This issue is definitely software related.. I bought a new iPhone which worked perfectly and updated to the new iOS 13.4 days later that’s when I noticed the same issue started for me, it’s sporadic in nature and the Input to the touch screen lags for Few seconds and returns to normal.
Yet my old phone that’s not updated and 4 years older doesn’t suffer from this at all.
I researched the net And countless forums etc and it’s not the same issue as the unresponsive screen issues they’ve posted as in theirs fully freeze and requires a phone Reboot to unfreeze.
this doesn’t respond to a hard reset and the hardware in this phone was tested to be fine.
The logic board wouldn’t just break within a few weeks nor would the screen calibration without physical damage being dropped.
the words of an actual qualified phone technician someones who’s opinion actually holds some merit.
Yet my old phone that’s not updated and 4 years older doesn’t suffer from this at all.
I researched the net And countless forums etc and it’s not the same issue as the unresponsive screen issues they’ve posted as in theirs fully freeze and requires a phone Reboot to unfreeze.
this doesn’t respond to a hard reset and the hardware in this phone was tested to be fine.
The logic board wouldn’t just break within a few weeks nor would the screen calibration without physical damage being dropped.
the words of an actual qualified phone technician someones who’s opinion actually holds some merit.
Probably for some it could be. But for example I've never used any screen protectors, but still had this issue with several devices, on different versions of iOS. And I had this issue out of the box on one of the iPads, so it's not software related either.
For most folks it's a hardware related issue connected to the touch screen failing to work normally after some time.