Sending BTO iMac back to Apple?

[Robertson1993]

If the router needs restarting and that fixes it the problem is likely to be the router, and in that case you should buy a replacement, however call Apple about the keyboard first as if it isn't just a broken keyboard it could possibly be the Mac.

I only bought router last week because the other one died, maybe a os x reinstall is in order?

 

[Eraserhead]

I only bought router last week because the other one died, maybe a os x reinstall is in order?

If the router needs to be restarted more than once a month or so, the router is broken.

In addition, unfortunately Leopard has a few bugs when it comes to networking so I'm not entirely surprised.

Yeah but aren't they wireless only? He's using a wired connection.

 

[26139]

what so im stuck with a $2,500 computer that doesnt even work as advertised?
Ive only had it 4-5 days, Apple should be more helpful about these sorts of problems. Im not living with an intermittent network problem. So far this computer is been a waste of money, I should just go back to Windows Vista.....

Have you even tried talking to Apple about it?

netgear DG834..... I have to restart it a couple of times a day, sometimes i get an error saying something about the IP address of the local network is in use. But its not my IP address, surely that has nothing to do with it?

That, along with your modem being restarted frequent, sounds like an internet problem.

 

[orpheus1120]

I believe I said in my post that Apple would repair whatever is wrong on a BTO computer.

Indeed you did. I responded only because your statement gave me an impression that you meant the OP couldn't replace his mac even with a fault. Now I realise it's just a matter of miscommunication.

My apologies.

 

[Kittychan]

I did return my CTO imac after 14 days and got a new one so I think you can return it for sure