For me it wasn’t exactly “sharp” but more like a noticeable scraping I could feel when the phone would move across my palm. If you don’t notice it, or it doesn’t bother you, I wouldn’t worry about it. But for me, I noticed right away and it’s what caused me to seek out this thread.I’ve had my 15 pro for a couple days and although the edges aren’t sharp (paper cut sharp), I can definitely feel a sort of texture change of material if I run my fingers over the edge. Is this counted as having sharp edges?
Yeah now that I’ve noticed it I keep grazing my fingers over it. Scraping is a good word to use for it. Not sure I want to return this one in case I get an even worse one!For me it wasn’t exactly “sharp” but more like a noticeable scraping I could feel when the phone would move across my palm. If you don’t notice it, or it doesn’t bother you, I wouldn’t worry about it. But for me, I noticed right away and it’s what caused me to seek out this thread.
Same as you guys, a slight change, scrapping feeling, but very weak, so same, not exactly sharp, but can be felt, especially when using the phone at one hand and manipulating in the palm of the hand.Yeah now that I’ve noticed it I keep grazing my fingers over it. Scraping is a good word to use for it. Not sure I want to return this one in case I get an even worse one!
That’s actually what haopened to me, lol… my second one was noticeably worse. Third time was the charm.Yeah now that I’ve noticed it I keep grazing my fingers over it. Scraping is a good word to use for it. Not sure I want to return this one in case I get an even worse one!
How did you go about getting a replacement? I have AppleCare+ and am worried that if I use Express Replacement they will receive the device and deem there is no issue even though both the front and back glass feels quite scratchy. And as a result they would charge my credit card in full.That’s actually what haopened to me, lol… my second one was noticeably worse. Third time was the charm.
1. If you iPhone have a defect out of the box you have 14 days from your purchase date to ask for an exchange.How did you go about getting a replacement? I have AppleCare+ and am worried that if I use Express Replacement they will receive the device and deem there is no issue even though both the front and back glass feels quite scratchy. And as a result they would charge my credit card in full.
They weren’t technically replacements. I didn’t want to wait for that process with all of the shipping and such. So I would buy an additional phone and then return the previous one a day or two after.How did you go about getting a replacement? I have AppleCare+ and am worried that if I use Express Replacement they will receive the device and deem there is no issue even though both the front and back glass feels quite scratchy. And as a result they would charge my credit card in full.
My Natural Titanium 15P has a sharp bottom edge (USB side) which is apparent with the Belkin Ultralight 2 screen on - fitted in store with machine by Apple guy and is itheroi=wise good. Noticed when I put on the FW case my finger catches on this bottom edge - not so with the Spine Ultralight case but then that one seems to protect it more - case or glass or phone issue here and is it worth changing for another one only 5 days old nowI just submitted a feedback on apple online form explaining the issue, and put a link to this forum thread for them to have more images/videos and testimony.
Will keep you updated if I receive any feedback.
At the same time you can report your unhappiness here to make things eventually move : https://www.apple.com/feedback/
My Natural Titanium 15P has a sharp bottom edge (USB side) which is apparent with the Belkin Ultralight 2 screen on - fitted in store with machine by Apple guy and is itheroi=wise good. Noticed when I put on the FW case my finger catches on this bottom edge - not so with the Spine Ultralight case but then that one seems to protect it more - case or glass or phone issue here and is it worth changing for another one only 5 days old now
I understand some of these phones may not be perfect, but when you are concerned that Apple employees know you (and you have tried 8 - iPhone 15 Pros), maybe you need to take a step back.I have the same issue too on both the iPhone 15 Pro and 15 Pro Max. I came from the 14 Pro Max and as of now, I am disappointed with the build quality so far. I wish I kept my 14 Pro Max.
My only option is to just forget about it, bite the bullet and stick with the 15 Pro. Or just return both and find a used 14 Pro Max or cheap iPhone for a year and wait it out. I've gone through 6 iPhone 15 Pros and 2 iPhone 15 Pro Maxes and they all have the same issue.
It's gotten to the point were Apple employees from all over the malls almost recognized me lol
Yeah you're right, I hate going back and forth to the Apple Store every time and watching many YouTube videos about it. It's bad enough that I spent the whole weekend thinking about it. Plus, I am actually happy with my phone nothing is wrong with it, it's just that I have extreme OCD about this annoying sharp edges lol. I am using a case so that helps me get distracted from it.I understand some of these phones may not be perfect, but when you are concerned that Apple employees know you (and you have tried 8 - iPhone 15 Pros), maybe you need to take a step back.
Honestly, I’d slap a case on the phone and just enjoy the phone and life. I can’t imagine the time you’ve wasted trying to get a perfect phone (it doesn’t exist) I hope you can figure it out. Good luck!!
I like when things are perfect too especially out of the box, but just think about 2-3 months from now. You forget about it and use the phone, and start waiting for the new phone haha.Yeah you're right, I hate going back and forth to the Apple Store every time and watching many YouTube videos about it. It's bad enough that I spent the whole weekend thinking about it. Plus, I am actually happy with my phone nothing is wrong with it, it's just that I have extreme OCD about this annoying sharp edges lol. I am using a case so that helps me get distracted from it.
I'm just going to return the 15 Pro Max today and think about either just keeping my 15 Pro or find alternatives. My 14 day is up this coming Sunday for that.
Yeah that's true lol. Why worry about finding the perfect one now, when in 11 months, I'll be looking forward to the next one haha!I like when things are prerfect too especially out of the box, but just think about 2-3 months from now. You forget about it and use the phone, and start waiting for the new phone haha.
Just try to enjoy it and even if you did find a perfect one - thats the one you’d drop the next day LOL.
So I ordered the same model from a different store that had a faster expected delivery time than Apple themselves. Apple said the replacement would take 3 to 4 weeks to arrive, but then I got a notification that the package is on its way just as I got the device from the other shop. Didn't really plan to get two at the same time, but right now I have two 15 Pro at my home. So, this is try number 3 and 4 combined.Please give us feedback so at least we can know what the status is for you !
as I said it is maybe also just normal situation as we are all quite peaky people here it is not a problem for most other people and just within the fab tolerances.
So I ordered the same model from a different store that had a faster expected delivery time than Apple themselves. Apple said the replacement would take 3 to 4 weeks to arrive, but then I got a notification that the package is on its way just as I got the device from the other shop. Didn't really plan to get two at the same time, but right now I have two 15 Pro at my home. So, this is try number 3 and 4 combined.
And yeah...neither of them is perfect. Both are way better than number 2 was (both in terms of feel and the gap is visually smaller/more consistent), but meh... I don't know, maybe I'm just overthinking it at this point. I'd slap a case on it anyway, so it wouldn't directly affect me, but it bothers me. I have one more device in order, maybe I'll wait for this one and then decide.
I think you are overthinking it especially if you use a case.So I ordered the same model from a different store that had a faster expected delivery time than Apple themselves. Apple said the replacement would take 3 to 4 weeks to arrive, but then I got a notification that the package is on its way just as I got the device from the other shop. Didn't really plan to get two at the same time, but right now I have two 15 Pro at my home. So, this is try number 3 and 4 combined.
And yeah...neither of them is perfect. Both are way better than number 2 was (both in terms of feel and the gap is visually smaller/more consistent), but meh... I don't know, maybe I'm just overthinking it at this point. I'd slap a case on it anyway, so it wouldn't directly affect me, but it bothers me. I have one more device in order, maybe I'll wait for this one and then decide.
Im going to try another case but the spigen clear case ultra clear for me leaves marks on my palms and sometimes gives me a random sting. Not sure why but I don't think the sharp edge would be that strong its felt through a case? Im also on my 4th 15 pro all have had the sharp edges to some degree and im out of the 14 days. Wondering if AppleCare+ would fix it. I would prefer it just be fixed instead of exchanging and getting new phones lol. I just ordered a leather case online to try that one out to see how it is.Yeah you're right, I hate going back and forth to the Apple Store every time and watching many YouTube videos about it. It's bad enough that I spent the whole weekend thinking about it. Plus, I am actually happy with my phone nothing is wrong with it, it's just that I have extreme OCD about this annoying sharp edges lol. I am using a case so that helps me get distracted from it.
I'm just going to return the 15 Pro Max today and think about either just keeping my 15 Pro or find alternatives. My 14 day is up this coming Sunday for that.
A case adds bulk and completely ruins the feel and aesthetic of the phone, making it much less enjoyable to me. So your case idea is useless.I understand some of these phones may not be perfect, but when you are concerned that Apple employees know you (and you have tried 8 - iPhone 15 Pros), maybe you need to take a step back.
Honestly, I’d slap a case on the phone and just enjoy the phone and life. I can’t imagine the time you’ve wasted trying to get a perfect phone (it doesn’t exist) I hope you can figure it out. Good luck!!