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Doesn't the battery have to be less than 80% for them to replace it under AC+? There's a good chance your battery won't degrade another 7% before your AC+ runs out.

This isn't under AC+. This is under the battery replacement for $29 for anyone program that ends at the end of the year.
 
I am taking my X in today for battery replacement. It is at 90% . I am doing it to help with the resale value. If I plan to keep it when the next batch comes out then I will have a newer battery. If I decide to sell I think that is a helpful selling point that it has a newer battery. I have a 25 dollar Visa card I won from work so hopefully I can use that and say about 8 bucks out of pocket.
 
I just realized I have a Visa Gift Card that I should use tomorrow and just pay the difference out of pocket. My appointment is tomorrow.
 
This isn't under AC+. This is under the battery replacement for $29 for anyone program that ends at the end of the year.

I was responding to someone who said that they could get their 87% healthy battery replaced for free under AC+ rather than pay $29.
 
I'd say go for it. My iPhone 7 was still at 90% but more than just capacity was my cycle count, I had gone through 600 of them and it just wasn't what it used to be. What's $30 right? Or about $40 shipped and with tax. Still a decent deal. If it went till next year and I had an iPhone X I might have held off until then, but we're already getting to the end of December.

iPhone7batt.png
 
I'd say go for it. My iPhone 7 was still at 90% but more than just capacity was my cycle count, I had gone through 600 of them and it just wasn't what it used to be. What's $30 right? Or about $40 shipped and with tax. Still a decent deal. If it went till next year and I had an iPhone X I might have held off until then, but we're already getting to the end of December.

View attachment 811872
What's the name of the app you're using in the screenshot? TIA
 
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I took my mom's 2 year old iPhone 7 Plus in today for a new battery. It was at 89%.

Dropped it off and went back an hour later. "We had a problem so here's a new iPhone."

$29 for a new phone after 2 years. I'll take that. That's the good part of the story.

The bad part is trying to get any kind of straight communication from the Apple Store on getting it done.

I made an appointment for a battery replacement and then called to find out if a battery would in fact be there for me since it's a 45 mile trip to my closest Apple Store. They would not commit to anything and I talked to 3 different people. "They don't know what batteries are being delivered." "They don't know how many walk-ins might come in before my appointment."

Wait, you can just walk in and get it done? Why do they take appointments?

My appointment was for 12:20. Instead I went early and showed up at 9:40. They took me in right on the spot and set up my replacement. Then the Genius looked at his inventory and said he only had 12 of my batteries and they would probably have been gone before my 12:20 original appointment. WTF! This is the one area where this battery replacement program is lacking big time.
 
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I took my mom's 2 year old iPhone 7 Plus in today for a new battery. It was at 89%.

Dropped it off and went back an hour later. "We had a problem so here's a new iPhone."

$29 for a new phone after 2 years. I'll take that. That's the good part of the story.

The bad part is trying to get any kind of straight communication from the Apple Store on getting it done.

I made an appointment for a battery replacement and then called to find out if a battery would in fact be there for me since it's a 45 mile trip to my closest Apple Store. They would not commit to anything and I talked to 3 different people. "They don't know what batteries are being delivered." "They don't know how many walk-ins might come in before my appointment."

Wait, you can just walk in and get it done? Why do they take appointments?

My appointment was for 12:20. Instead I went early and showed up at 9:40. They took me in right on the spot and set up my replacement. Then the Genius looked at his inventory and said he only had 12 of my batteries and they would probably have been gone before my 12:20 original appointment. WTF! This is the one area where this battery replacement program is lacking big time.
It kind of depends on the store, but they basically have some time for some appointments and for some walk-ins. If they aren't really busy then walking in can get you in pretty much right away as far as them diagnosing things with you and figuring out what's needed (the work will be separate from that and can certainly take longer). If they are busy then walking in usually ends up with you setting up a same day appointment (if they still have some slots left for that) so that you can come back at that time, which is basically similar to having an appointment that you scheduled separately without walking in.

As far as batteries, it's a little odd that some stores still don't have enough these days. Seems like it's not even something to consider/worry about when it comes to many stores, but apparently not all.
 
Out of curiosity, do they do a diagnostic of check the battery health themselves before doing a replacement, or do they always replace the battery no questions asked as long as you're willing to pay?
 
I had an appointment at 2:10 for battery replacement on iPhone X with 90% battery left. They said they would have to do speaker too but it would be 29 bucks. They said it would not be ready until 5:15 pm. I said ok and waited killed some time at Oakley store and then did some people watching. Went back at 5:15 pm kept waiting and waiting for my name to be called up until like 6:00 o clock.. told one of the employees that people were sitting down and then getting their name called 2 minutes later. I said I have been sitting here for 45 minutes waiting for my phone. An employee said you are not in system. Anyway they said they stripped the screws trying to replace battery so I ended up getting a new X for the price of battery replacement.. I had the 25 dollar Visa card I won so 6 bucks out of pocket for a new X I’ll take it..worth the 4 hour wait in my opinion.
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Out of curiosity, do they do a diagnostic of check the battery health themselves before doing a replacement, or do they always replace the battery no questions asked as long as you're willing to pay?
They did one on mine before doing the work..
 
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I had an appointment at 2:10 for battery replacement on iPhone X with 90% battery left. They said they would have to do speaker too but it would be 29 bucks. They said it would not be ready until 5:15 pm. I said ok and waited killed some time at Oakley store and then did some people watching. Went back at 5:15 pm kept waiting and waiting for my name to be called up until like 6:00 o clock.. told one of the employees that people were sitting down and then getting their name called 2 minutes later. I said I have been sitting here for 45 minutes waiting for my phone. An employee said you are not in system. Anyway they said they stripped the screws trying to replace battery so I ended up getting a new X for the price of battery replacement.. I had the 25 dollar Visa card I won so 6 bucks out of pocket for a new X I’ll take it..worth the 4 hour wait in my opinion.
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They did one on mine before doing the work..

Does it make a difference? Won’t they replace the battery regardless if you’re willing to pay for it?
 
Don’t understand the question..
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I asked for the battery to be replaced so if they were to do said work then I would expect to pay for it..

I mean, they never say, “no, this battery is too healthy. Take your money and go home!”
 
Not that I know of I did not have AppleCare... I told her I wanted a new battery before they went up in price she said ok..
 
After 8 months my X Battery was at 97%. My nearby Apple Authorised Service Provider (B2X Ansal Plaza) swapped it for a fresh battery for free.

Now my X is a lot snappier. Just like a new XS.
 
Out of curiosity, do they do a diagnostic of check the battery health themselves before doing a replacement, or do they always replace the battery no questions asked as long as you're willing to pay?
When i got mine change they log into a tablet that they carry with them. Dont know what he was entering into that tablet.... He did go into the setting to check the battery health which on the phone showed 87%.....which is different from what coconut battery was reporting (56%). I tend to believe the 56% over 87%. Anyways he never question the battery life and I got the phone back within under 2 hours. New life to a old iphone6 for 30 bucks thats a win.
 
I offered to pay. They declined. They said it has to be free or I can’t change it.
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I offered to pay. They declined. They said it has to be free or I can’t change it.

That makes absolutely no sense...
 
Out of curiosity, do they do a diagnostic of check the battery health themselves before doing a replacement, or do they always replace the battery no questions asked as long as you're willing to pay?
In my case with a 2 year old 7 Plus, yes the Genious ran a diagnostic and checked health and battery cycles and said that there was no reason not to take advantage of the $29 deal.

Running the diagnostics seems like was just “going through the motions” because during this battery replacement program it doesn’t matter what your battery health is.

Of course all of this goes away in 10 days and then the typical denial for replacement if the battery is ok will be back in place.
 
Out of curiosity, do they do a diagnostic of check the battery health themselves before doing a replacement, or do they always replace the battery no questions asked as long as you're willing to pay?
They do a diagnostic first.
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Does it make a difference? Won’t they replace the battery regardless if you’re willing to pay for it?
Running a diagnostic is one of the first seemingly required things just to get some details and checks out of the way basically (diagnostics check more than just the battery as I understand).
 
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