Phone also worked fine before you went to sleep. Sleep or night could have broken it. Someone else had a max stop working one night...this was long before the battery case came out. It would have been anything. Sorry your phone broke. My battery and case and phone are doing fine so far.
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iPhone XS Max Smart Battery killed my iPhone.
- Thread starter lesver
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Phone also worked fine before you went to sleep. Sleep or night could have broken it. Someone else had a max stop working one night...this was long before the battery case came out. It would have been anything. Sorry your phone broke. My battery and case and phone are doing fine so far.
And that has happened to other people without battery cases. You can stop at a gas station...with a running car. Put gas in it...and then start it and have it not start. You could say it is definitively the gas...but there are also a hundred other reasons the car might not start. You have a hunch it was the case but we have zero proof of this. I don’t think Apple transparency is at play here. The case just came out. We have no idea if this has happened to anyone else.
So my phone finally booted and started working after leaving it plugged in the wall outlet w case attached. The case is fully charged but I noticed the battery on the iPhone had depleted to 0 and started charging once again.
I’m going to exchange the case. But phone is back up.
I’m going to exchange the case. But phone is back up.
Actually, you’re the one being defensive in a public Internet forum just because someone questioned your claim.
Instead of being angry and defensive, bring your phone to Apple.
So the headlines "Battery case killed my phone" was a bit harsh?
Did you put the case on your phone straight out the box without charging it?
These cases are shipped with 0% charge. If you did do this, you have mistakenly thought the case was charging your phone and have let your iPhone completely die, which would explain it appearing “dead” and only turning on after being plugged in for a short while.
These cases are shipped with 0% charge. If you did do this, you have mistakenly thought the case was charging your phone and have let your iPhone completely die, which would explain it appearing “dead” and only turning on after being plugged in for a short while.
I really don’t get all the Apple hate here sometimes.
Don’t think the case is faulty. Just that the battery inside the case shipped with no charge.
Gone quiet.... should have been more observant before ranting haha
I always enjoy threads like this. Let me rant and post with zero backup...Apple is the devil, until they release a new product that the poster wants.
Sounds like the case had no charge and he attached it to his phone without realizing the phone was running on it’s own battery until it died hence the phone appeared dead.
I was actually going to post a serious reply and ask a few questions to try and help until I got to the 2nd page of this thread. Did I really just read that you thought your case killed your phone but it was actually due to the case and phone having 0% battery hence why it wouldn’t turn on? Wow.... just, wow.
(FYI these new cases come with 0%-1% battery out of the box, apparently due to shipping laws.)
(FYI these new cases come with 0%-1% battery out of the box, apparently due to shipping laws.)
Just for the record, other members have stated that their battery cases were delivered with a 0% charge as well, so it’s not just your case, it sounds like that they are arriving this way directly from the factory.