Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Snow Leopard compatible with Adobe CS4???
- Thread starter Joemero
- Start date
- Sort by reaction score
I only use CS4 for three things; Photoshop, Illustrator and Fireworks. Those worked fine for me under Leopard, but since I upgraded to Snow Leopard Fireworks in particular doesn't run any longer at all. When I try to launch it the loading splash screen immediately hangs, then reports "Fireworks can not run. An internal error occurred."
It doesn't seem to be a widespread problem affecting everyone, but a lot of people are having the same issue. I did an upgrade from Leopard to Snow Leopard (not a fresh install) but it seems to be an issue for people who installed from scratch as well. Fireworks was already at the latest version when I updated and no measure of deleting files from Application Support/Library/Adobe has made a difference. I reported the problem on Sathak's Adobe blog but their response has been a pretty predictable "Are you sure your computer is turned on before you try to launch CS4" level of worthlessness.
http://blogs.adobe.com/sarthak/2009/09/fireworks_and_snow_leopard.html
Given how ridiculously expensive the suite is you would think those of us who pay for it can expect a reasonable level of support.
It doesn't seem to be a widespread problem affecting everyone, but a lot of people are having the same issue. I did an upgrade from Leopard to Snow Leopard (not a fresh install) but it seems to be an issue for people who installed from scratch as well. Fireworks was already at the latest version when I updated and no measure of deleting files from Application Support/Library/Adobe has made a difference. I reported the problem on Sathak's Adobe blog but their response has been a pretty predictable "Are you sure your computer is turned on before you try to launch CS4" level of worthlessness.
http://blogs.adobe.com/sarthak/2009/09/fireworks_and_snow_leopard.html
Given how ridiculously expensive the suite is you would think those of us who pay for it can expect a reasonable level of support.
I run 10.6 and use CS4 (Photoshop, Illustrator, Flash) everyday without problems. Photoshop sometimes has problems with Save for web, which takes 1 min before the dialog opens, but only once per session. I'm on a MBP with 4 gb ram.
Flash CS4
I am crashing 5-10 times a day (minimum) mostly when building a project. Very rarely on save. This has been going since SL install. Wish Adobe would get their heads out of their asses and fix this crap.
I am crashing 5-10 times a day (minimum) mostly when building a project. Very rarely on save. This has been going since SL install. Wish Adobe would get their heads out of their asses and fix this crap.
All I can say is how happy I am I DIDN'T upgrade to SL since I am a brand new mac user (it would have been extremely disappointing) and my main goal is to become a CS4 expert. I ordered SL upgrade...RESISTED the temptation to install it and am now learning happily on 10.5.8 
I really feel bad for those of you who are experiencing these problems with CS4 and SL and I feel dumbfounded that Adobe would not focus more on Apple than PC for compatibility. Even in their in-house videos, most of their own people use Macs! GO FIGURE!!!! You think they UPGRADED??? Or did they get some inside word?
I really feel bad for those of you who are experiencing these problems with CS4 and SL and I feel dumbfounded that Adobe would not focus more on Apple than PC for compatibility. Even in their in-house videos, most of their own people use Macs! GO FIGURE!!!! You think they UPGRADED??? Or did they get some inside word?
Everyone should be aware (if they are not), that the majority of the problems with SL come from upgrading, migrating from an existing HD, or installing from Time Machine, both result in an upgrade like installation.
Which unfortunately has glitches, I did an upgrade on my Mac Pro (6-8 months old) running CS4, FCP, and Parallels 4.0 mainly, I haven't used FCP much, but I tested it and it seemed fine.
CS4 crashes when I close it sometimes, that's about as buggy as it gets for me.
I also recently did a clean install on a new SSD, and it's running exactly the same I think. CS4 might not actually crash anymore now that I think of it.
But nothing else really.. Quite enjoyable my SL experience has been, in both cases of installing, also did a clean install on a MBP4,1 (from 08), no problems with it either.
Kind Regards
Which unfortunately has glitches, I did an upgrade on my Mac Pro (6-8 months old) running CS4, FCP, and Parallels 4.0 mainly, I haven't used FCP much, but I tested it and it seemed fine.
CS4 crashes when I close it sometimes, that's about as buggy as it gets for me.
I also recently did a clean install on a new SSD, and it's running exactly the same I think. CS4 might not actually crash anymore now that I think of it.
But nothing else really.. Quite enjoyable my SL experience has been, in both cases of installing, also did a clean install on a MBP4,1 (from 08), no problems with it either.
Kind Regards
go into /Library/Preferences and delete FLEXnet Publisher folder.
Open CS4, should work fine.
My pleasure. I ran into the same problem after restoring from a Time Machine backup after I upgraded my MBP's hard drive.
oh and...
Go Bucks!
I have Fireworks, Flash Pro and Dreamweaver all running fine under 10.6.1 and a Friend has got Illustrator and Photoshop, both are fine on 10.6.0 - should be fine
I'm having a similar problem after restoring from Time Machine...
Already fixed the license errors, now it's just Fireworks that is giving me issues.
Splash screen comes up, doesn't initialize, then gives me the "Fireworks cannot run." error, then crashes.
Tried the solution above to no avail, even installed the latest update, also no joy.
Any other suggestions out there?
soooo...has there been an update since for cs4?
i'm fairly new to my macbook, sooo..should i just do a clean install and revert back to leopard? does that mean i'd have to my another SL disc if i ever wanted to reinstall it?..lol.
and i does the leopard install disc come in the box?..i know i'm a newb.
i'm fairly new to my macbook, sooo..should i just do a clean install and revert back to leopard? does that mean i'd have to my another SL disc if i ever wanted to reinstall it?..lol.
and i does the leopard install disc come in the box?..i know i'm a newb.
I've had CS4 Masters Collection ( All CS4 Products ) since about a week after release. I upgraded to SL day I heard CS3 was hit and miss, but CS4 seams to be fine!
Hope this helped.
Joseph Duffy
Hope this helped.
Joseph Duffy
I think I am going to wait till the next patch to install SL. I just barely got my macbook from my college and have been wanting to install Snow leopard, but havn't had time. Nor the disc. Poor college kid, ya know. As soon as I have the extra money I am going to order the disc, so I will be updating probably in a few weeks/ 3 months. By then there should be a few fixes for it.
Some of you report no problems, some have. All I know is it works fine and is really snappy with 10.5.8. I do have that "upgrade itch" though. I don't like to be behind the times LOL. Who knows.
Some of you report no problems, some have. All I know is it works fine and is really snappy with 10.5.8. I do have that "upgrade itch" though. I don't like to be behind the times LOL. Who knows.
I'm hardly able to work with CS4 atm... Id, Ai, Ps, Dw all crash a LOT.
I am not going back to Leo, I am happy with SL and I expect Apple and Adobe to fix this on 10.6.2
I am not going back to Leo, I am happy with SL and I expect Apple and Adobe to fix this on 10.6.2
Odd - I don't even have such a folder? I have the CS4 suite. Every other program works like a charm and no issues. Fireworks will not open up since Snow Leopard upgrade. I'm on an iMac bought earlier this year.
I've tried the various solutions presented online to no avail.
Here's hoping Adobe comes out with some sort of update/patch/whatever...
I'm hardly able to work with CS4 atm... Id, Ai, Ps, Dw all crash a LOT.
I am not going back to Leo, I am happy with SL and I expect Apple and Adobe to fix this on 10.6.2
They do? Oh damn! Glad I am waiting. I have classes in all those coming up. Don't wanna have that added frustration. I can see it crashing after hours of coding. I save alot.. but you guys know how it is to just "barely" miss saving something and lose alot of work. hehe come on 10.6.2!!
sucked before SL - sucks harder and deeper now
We've been running CS4 (Indesign and PS) on a 4 gig mini for about 6 months.
It was ok under Leopard - puked once in a while.
We've been waiting for SL for Exchange integration, so I jumped on the upgrade as soon as it was released.
Started having problems almost immediately.
Adobe apps would crash, hang on boot.
Checked and repaired permissions, which resulted in a no boot situation.
Took it to the Apple Store - they tried recovering data - failed epically, but blamed the file system rather than hardware.
Brought it back to the office, installed OSX to a flash drive, booted to it, recovered all my data except for some unrecoverable adobe preference files.
Recovering data took a while, so I moved the user to a newish Imac - Leopard 10.6 - started having problems there.
Read a post similar to one here about upgrade vs clean install, wiped the imac and installed SL clean.
Worked much better, but still a few crashes.
Put the user back on the mini, clean install of SL, CS4, Ilife, Iwork, all the auto updates.
Started having the same problems almost immediately.
Now, I don't know if it's hardware (Apple Store sez No - but they can't even master basic data recovery, so I question the value of their opinion) software, or interop problems.
We've been running CS4 (Indesign and PS) on a 4 gig mini for about 6 months.
It was ok under Leopard - puked once in a while.
We've been waiting for SL for Exchange integration, so I jumped on the upgrade as soon as it was released.
Started having problems almost immediately.
Adobe apps would crash, hang on boot.
Checked and repaired permissions, which resulted in a no boot situation.
Took it to the Apple Store - they tried recovering data - failed epically, but blamed the file system rather than hardware.
Brought it back to the office, installed OSX to a flash drive, booted to it, recovered all my data except for some unrecoverable adobe preference files.
Recovering data took a while, so I moved the user to a newish Imac - Leopard 10.6 - started having problems there.
Read a post similar to one here about upgrade vs clean install, wiped the imac and installed SL clean.
Worked much better, but still a few crashes.
Put the user back on the mini, clean install of SL, CS4, Ilife, Iwork, all the auto updates.
Started having the same problems almost immediately.
Now, I don't know if it's hardware (Apple Store sez No - but they can't even master basic data recovery, so I question the value of their opinion) software, or interop problems.
Now 10.6.2 is out the door we need to do some testing. I've not yet done enough testing to drop a conclusion now. Will get back to it.