So what's the story on MBP 7200rpm HDD recall?

[Ninden]

Hmm, very interesting indeed. I haven't heard from Apple regarding my HD, and I hope I don't as I don't want to send it back!

I do recall someone with a post about their 7200 rpm drive saying it was getting really hot in the palm rest area. Perhaps the issue was related?

 

[Osprey]

8thMan

I have to admit that I have been checking my email more often that usual fearing the dreaded email. I still haven't received anything from Apple and was very sorry to hear that this is a legit concern. Makes me wonder if maybe there is something going on with more of the MBPs than Apple is letting on. I dodged the yellow tint bullet and as I said before, I sure don't want to have to send mine in. I wish you the best of luck with yours and hope everything works out to your satisfaction.

 

[Zwhaler]

Well, I sure am glad I went with the 5400 RPM option. It also allowed me to pick it up in store!

 

[Wipeout]

A bit O.T., but Apple ought to be more concerned with their stinker LED displays with the yellow bottoms, or rather: it would be nice if they showed they cared in that regard.

The best I was able to do after receiving a second machine with a bad screen was an offer to send it in for unspecified repairs.

Everytime I read this forum I see yellow.

 

[scaredpoet]

They confirm that a number of MBP with the 7200rpm HDDs are experiencing problems (based on consumer complaints) so they decided to q-u-i-e-t-l-y contact MBP owners with HDDs that matched the suspected serial numbers.

Heh, a Black Ops Recall. Lovely.

 

[8thMan]

8thMan,

I got the phone call also, from the same phone number. I haven't gotten to the point where I've inquired what it was about but I'm assuming it's the same issue as yours.

They want to take the laptop for up to a week to 'analyze it' and determine whether it needs servicing. They said it was a 'performance' related issue and nothing related to the integrity of data--according to 'Leah', I would not have to back up my data in this process. (???)

It will be very hard for me to part with the laptop for a week. I wonder whether they can do a laptop swap rather than it being MIA for a week. This is very unfortunate, and frustrating.

Yeah, that's pretty much what they said to me. I got my 'box' today.
So we'll see how quickly they can turn this around.

I wish everything wasn't so vague though. "Leah" wouldn't have made me so uncomfortable if she had been able to explain the problem better. Not having Apple HQ knowing anything about it doesn't help either.